Business Intelligence Analyst (L2) Pilot Operations/Pre-Commercial

Dexcom Inc.; San Diego (CA); On-site; USD 72,000 - 119,000; Full time

Benefits offered by this job

Comprehensive benefits

Growth opportunities

Tuition reimbursement

Job summary

Dexcom, a leader in continuous glucose monitoring, seeks a Business Intelligence Analyst II to deliver dashboards and analytics for Manufacturing Operations. You will partner with data engineers and cross‑functional teams to translate business questions into actionable reports and insights.

You will develop dashboards using Tableau/Looker/Power BI, validate metrics, and contribute to data documentation while learning advanced BI concepts under senior analysts.

Qualifications

• Bachelor’s degree or equivalent in a technical field or related experience.
• 1–3 years in business intelligence, reporting, or data analytics.
• Experience building dashboards with Tableau, Looker, or Power BI.
• Working knowledge of SQL (joins, aggregations).
• Strong attention to detail and cross‑functional communication.

Responsibilities

• Develop and maintain dashboards/reports using approved BI tools following standards.
• Troubleshoot data issues and validate metrics against definitions and KPIs.
• Write basic to intermediate SQL queries to support reporting needs.
• Collaborate with manufacturing, quality, and operations stakeholders.

Skills

BI tools proficiency (Tableau/Looker/"

Education

Bachelor’s degree or equivalent in Analytics/CS/Engineering/Business

Tools

Tableau

Looker

Power BI

Jira

BigQuery

Job description

Meet the team:

At Dexcom, our patient’s satisfaction is at the heart of everything we do. We strive to enable people to take control of their health—an enrichment of life that also extends to our patients’ friends, families, and significant others. This role requires a highly skilled candidate who moves fast, thrives in ambiguity and change, and can break down and solve complex problems while partnering cross‑functionally across organizations and processes.

The Operations Intelligence and Watson team are a highly agile team that embraces innovation to scale business analytic products primarily for Operations (Manufacturing, Engineering, Quality) and R&D. In this role, you will partner with data engineers and stakeholders to provide actionable insights and key operating metrics across Dexcom.

The Business Intelligence Analyst II supports Manufacturing Operations by delivering accurate, timely, and standardized analytics that enable data‑driven decision‑making across safety, quality, delivery, and cost. This role focuses on applying foundational BI competencies to develop dashboards, reports, and ad hoc analyses using established tools, data models, and governance standards.

Working under the guidance of Senior and Staff BI analysts, this role partners closely with manufacturing, engineering, quality, and operations teams to translate business questions into clear reporting and insights while developing deeper technical and analytical skills aligned to the BI Analyst competency framework.

In addition, this role is expected to lead complex analytics and reporting efforts, oversee junior BI members, and support operational efficiencies and strategic planning through standardized, automated reporting and insights.

Where you come in: Business Intelligence Development & Reporting

• Develop and maintain basic to moderately complex dashboards and reports using approved BI tools (e.g., Tableau, Looker, Power BI) following enterprise BI standards and templates.
• Modify and enhance existing dashboards based on well‑defined business requirements and feedback from stakeholders.
• Validate reported metrics to ensure accuracy, consistency, and alignment with manufacturing definitions and operational KPIs.
• Perform initial troubleshooting of dashboard or data issues and elevate complex problems appropriately.

Data & SQL Development

• Write basic to intermediate SQL queries (joins, filters, aggregations) to support reporting and analysis needs.
• Compare query outputs to source system data to confirm correctness and completeness.
• Contribute to documentation of data sources, data definitions, and reporting logic used in manufacturing analytics.

Analytics & Statistical Fundamentals

• Apply descriptive statistics to summarize performance trends, variations, and operational patterns within Mesa manufacturing processes.
• Create basic comparisons, trend analyses, and SPC‑style visualizations with guidance from senior team members.
• Clearly articulate analytical findings and limitations to non‑technical stakeholders.

Manufacturing & Cross‑Functional Collaboration

• Partner with manufacturing, process engineering, quality, and operations teams to understand reporting needs and operational context.
• Support analytics initiatives tied to safety, quality, delivery, yield, and cost performance in Mesa operations.
• Document requirements, assumptions, and data logic to enable repeatability and operational consistency.

Continuous Learning & BI Maturity

• Build proficiency in BI tools, SQL, and cloud data platforms used within Manufacturing Operations.
• Learn and apply BI governance, data quality standards, and performance best practices.
• Incorporate feedback and coaching from senior analysts to improve technical quality and delivery effectiveness.

Required Qualifications

• Bachelor’s degree in Analytics, Computer Science, Engineering, Business, or a related technical field or equivalent practical experience.
• 1–3 years of experience in business intelligence, reporting, data analytics, or a related role.
• Demonstrated ability to build reports or dashboards using BI tools such as Tableau, Looker, or Power BI.
• Working knowledge of SQL, including joins and aggregations.
• Strong attention to detail with a commitment to data accuracy and quality.
• Effective written and verbal communication skills for cross‑functional environments.

Preferred Qualifications

• Experience supporting manufacturing, operations, supply chain, or quality analytics.
• Exposure to cloud data platforms (e.g., BigQuery).
• Familiarity with Agile or ticket‑based workflows (e.g., Jira).
• Beginner‑level BI certification (Tableau or equivalent)
• AI/ML experience
• Python Programming experience
• Master’s degree in Biomedical Data Analytics

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in‑house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry‑leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 2-5 years related experience or Master’s degree and 0-2 years’ equivalent experience.

The information contained herein is not intended to be an all‑inclusive list of the duties and responsibilities of the job, nor are they intended to be an all‑inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dexcom’s AAP may be viewed upon request by contacting Talent Acquisition at [e-mail].

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at [e-mail].

Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom. To link to the Machine-Readable Files, please click on the URL provided: https://health1.meritain.com/app/public/#/one/insurerCode=MERITAIN_I&brandCode=MERITAINOVER/machine-readable-transparency-in-coverage?reportingEntityType=TPA_19874&lock=true

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

Salary:
$71,600.00 - $119,300.00