Business Intelligence Analyst (Debit Card Product Analytics)

Navy Federal Credit Union; Vienna (VA); On-site; USD 70,000 - 95,000; Full time

Job summary

Navy Federal Credit Union seeks a data analyst to support business decisions through quantitative and qualitative analysis. You will develop reports and dashboards, translate data into actionable recommendations, and partner with stakeholders to drive operational improvements.

With 3+ years of analytics experience, you will use BI tools to visualize trends, perform root cause analyses, and present findings to mid-level management. This on-site role in Vienna, VA offers a strong benefits package.

Qualifications

• Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience
• 3+ years of experience in data analysis and reporting with the ability to translate data into actionable insights that support business performance.
• Basic understanding of business and operating environment and how data-driven decisions contribute to organizational results.
• Effective skill using business intelligence applications and/or cloud services to develop reporting solutions that support business objectives.
• Knowledge of business intelligence tools and data visualization platforms (Power BI, Tableau, or similar).
• Effective skill using statistical methods, mathematical techniques, forecasting, and cost-benefit analysis to support informed decision-making and business results.
• Working knowledge of various data structures and the ability to manipulate data within visualization tools to uncover insights and identify opportunities for improvement.

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards that provide visibility into business performance and support operational decision-making.
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions and contribute to improved business outcomes.
• Contribute to reports that show key performance indicators, identify areas of improvement in current operations, and display root cause analysis of problems, helping stakeholders take informed action to improve results.
• Communicate findings and insights to peers and mid-level management, providing data-driven recommendations that support business objectives and operational effectiveness.
• Create specifications for reports and analysis based on business needs and required or available data elements, ensuring deliverables address key business priorities and performance goals.
• Collaborate with team members and participate in team projects and initiatives, contributing analytical support that helps achieve desired business outcomes.

Skills

Data analysis

Reporting

Data visualization

Statistical methods

Forecasting

Cost-benefit analysis

Data structures

Education

Bachelor's degree in Business Administration/Statistics or related field

Tools

Power BI

Tableau

Job description

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Overview

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Support business decisions by providing quantitative and qualitative data analysis. Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources. Developing an understanding of business needs and objectives and translating data into actionable recommendations that drive operational improvements and business results. Solve a range of mostly straightforward problems with some increased scope and complexity. Developing professional with basic skill set and proficiency with procedures and analysis techniques.

Responsibilities

• Follow standard procedures to create and/or update moderately complex reports and dashboards that provide visibility into business performance and support operational decision-making.
• Identify and analyze trends or patterns and prepare ongoing reports and data visualizations in order to support business decisions and contribute to improved business outcomes.
• Contribute to reports that show key performance indicators, identify areas of improvement in current operations, and display root cause analysis of problems, helping stakeholders take informed action to improve results.
• Communicate findings and insights to peers and mid-level management, providing data-driven recommendations that support business objectives and operational effectiveness.
• Create specifications for reports and analysis based on business needs and required or available data elements, ensuring deliverables address key business priorities and performance goals.
• Collaborate with team members and participate in team projects and initiatives, contributing analytical support that helps achieve desired business outcomes.

Qualifications

• Bachelor's Degree in Business Administration, Statistics, or related field, or equivalent combination of education, training, and experience
• 3+ years of experience in data analysis and reporting with the ability to translate data into actionable insights that support business performance.
• Basic understanding of business and operating environment and how data-driven decisions contribute to organizational results.
• Effective skill using business intelligence applications and/or cloud services to develop reporting solutions that support business objectives.
• Knowledge of business intelligence tools and data visualization platforms (Power BI, Tableau, or similar).
• Effective skill using statistical methods, mathematical techniques, forecasting, and cost-benefit analysis to support informed decision-making and business results.
• Working knowledge of various data structures and the ability to manipulate data within visualization tools to uncover insights and identify opportunities for improvement.

Additional Information

• Monday - Friday, 8:00AM - 4:30PM

Location

• 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

• FORTUNE 100 Best Companies to Work For® 2026
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• 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
• Military.com Top Military Spouse Employers 2025
• HandShake Early Talent Award 2026
• Newsweek America’s Greatest Workplaces for Culture, Belonging and Community 2026

From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations

If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [e-mail] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers

Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Bank Secrecy Act

Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.