Business Intelligence Analyst, Compute Operational Excellence

Google Inc.; Kirkland, Atlanta (WA, GA); On-site; USD 141,000 - 205,000; Full time

Benefits offered by this job

Health insurance

Retirement with 401(k) company match

Paid time off 20 days per year

Sick time 40 hours/year

Job summary

Google Inc. is seeking a Business Intelligence Analyst within the Compute Operational Excellence organization. You will own executive reporting, perform high-visibility analytics, and size operational improvement opportunities while crafting data-driven narratives for leadership.

The role requires a quantitative background, 7+ years in BI/data analytics, and Python/R experience to enable predictive and prescriptive insights across Trust and Safety operations.

Qualifications

• Bachelor's degree with emphasis on coursework of a quantitative nature or equivalent practical experience.
• 7 years of experience in business intelligence or data analytics.
• Experience in statistical programming languages (e.g., Python, R) for modeling.

Responsibilities

• Lead and execute complex, high-visibility analytics requests for compute trust and safety.
• Manage and evolve executive reporting and operational insights for leadership.
• Identify, size, and propose operational improvement opportunities with scenario planning.
• Act as a trusted strategic advisor to leadership across cross-functional domains.
• Translate analytical findings into compelling narratives to influence policy and operations.

Skills

BI analytics

Statistical programming (Python/R)

Education

Bachelor's degree (quantitative)

Master's degree (preferred)

Tools

Python

R

Job description

Business Intelligence Analyst, Compute Operational Excellence

Share Business Intelligence Analyst, Compute Operational Excellence

Google Kirkland, WA, USA ; Atlanta, GA, USA ; +1 more

X In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Kirkland, WA, USA; Atlanta, GA, USA; Austin, TX, USA.

• Bachelor's degree with emphasis on coursework of a quantitative nature (e.g., Engineering, Computer Science, Mathematics, Physics, Statistics, Economics or Finance), or equivalent practical experience.
• 7 years of experience in business intelligence or data analytics.
• Experience in statistical programming languages (e.g., Python, R) for advanced diagnostic, predictive, and prescriptive modeling.

Preferred qualifications:

• Master's degree in Business, Data Science, Operations, or a related quantitative discipline.
• Experience working within trust and safety, risk management, or complex human review operations analytics.
• Experience defining metrics, structuring ambiguous problems, and executing analytical projects from end-to-end.
• Track record of presenting complex data effectively to executive stakeholders and cross-functional teams.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.

About the job

As a Business Intelligence Analyst within the Operational Excellence Analytics team, you will serve as a Strategic Advisor and Lead Analyst for the Compute Trust and Safety (T&S) organization. You will take ownership of our executive reporting and operational insights, handling ambiguous, high-visibility, and high-urgency analytical requests. Your work will directly impact our operations by identifying and sizing operational improvement opportunities, developing scenario plans, and establishing robust performance metrics. You are expected to operate with minimal guidance, leveraging a full spectrum of problem solving skills—from descriptive and diagnostic to predictive and prescriptive. Beyond technical execution, you will advocate data-driven decision-making by crafting compelling narratives and influencing trust and safety leadership across cross-functional domains. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As a Business Intelligence Analyst within the Operational Excellence Analytics team, you will serve as a Strategic Advisor and Lead Analyst for the Compute Trust and Safety (T&S) organization. You will take ownership of our executive reporting and operational insights, handling ambiguous, high-visibility, and high-urgency analytical requests. Your work will directly impact our operations by identifying and sizing operational improvement opportunities, developing scenario plans, and establishing robust performance metrics. You are expected to operate with minimal guidance, leveraging a full spectrum of problem solving skills—from descriptive and diagnostic to predictive and prescriptive. Beyond technical execution, you will advocate data-driven decision-making by crafting compelling narratives and influencing trust and safety leadership across cross-functional domains. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $141000 - $205000 (USD) + 15% bonus target + equity + benefits

• Lead and execute complex, high-visibility analytics requests for the Compute Trust and Safety organization, navigating ambiguity with minimal guidance.
• Manage and evolve executive reporting and operational insights, ensuring leadership has clear, actionable visibility into operational health and risk.
• Identify, size, and strategically propose operational improvement opportunities, utilizing robust scenario planning and capacity modeling for human review operations.
• Act as a trusted strategic advisor to trust and safety leadership, analyzing multifaceted situations to determine the precise measures, metrics, and data required to build and support strategic opinions.
• Translate complex analytical findings into compelling, data-driven narratives that influence decision-makers and drive policy and operational changes.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.