Business Intelligence Analyst

Nelnet, Inc.; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401K with company match

Tuition reimbursement

Employee assistance program

Job summary

Nelnet is seeking a Business Intelligence Analyst to develop and maintain dashboards, perform data analysis, and drive data-driven decisions across Financial Services and Bank units. You will leverage SQL, Python, Power BI, and Excel to ensure data integrity and deliver insights that support strategic initiatives.

The role emphasizes automation, collaboration, and continuous improvement, with a focus on accurate reporting and forecasting using historical data and industry benchmarks.

Qualifications

• 2-4 years of experience in business intelligence, financial reporting, data analysis, or a related role within the financial services industry.
• Demonstrated ability to approach ambiguous problems with curiosity and structured thinking, using AI and automation tools as accelerators while applying sound judgment to validate outputs.
• Experience working with SQL, Python, Power BI, Excel, and other data analysis and visualization tools.
• Excellent communication skills, both written and verbal, to effectively explain complex concepts.
• Capability to work independently or collaborate effectively as part of a group.
• Ability to take ownership of recurring issues, investigating root causes, improving data quality, and proposing sustainable solutions rather than workarounds.

Responsibilities

• Develop and Maintain Reports: Create, maintain, and enhance reports and dashboards using advanced reporting tools and technologies.
• Collaboration: Work closely with Nelnet Financial Services, Nelnet Bank, and other departments to gather requirements, understand business needs, and deliver effective reporting solutions.
• Automation: Implement automation solutions to streamline reporting processes and improve efficiency.
• Data Integrity: Ensure the accuracy and integrity of data by reconciling to alternate data sources when possible and assisting in efforts to clean up data when needed.
• Technical Expertise: Utilize SQL, Python, Power BI, Excel, and other tools to extract, manipulate, and visualize data.
• Continuous Improvement: Stay current with emerging tools and technologies, especially in AI, automation, and data visualization, to continuously improve reporting processes and analytical capabilities.
• Maintenance and Enhancement: Work closely with, and provide backup for, other Business Intelligence Analysts to maintain, enhance, and expand existing dashboards and reports in response to evolving business needs.
• Data Analysis: Perform detailed data analysis to identify trends, patterns, and insights that support strategic decision-making.
• Forecasting: Utilize historical data, both internally generated and from industry peers, to derive future performance assumptions.

Skills

Data analysis

Communication

Independent work

Ambiguity handling

Education

Bachelor’s degree in statistics, mathematics, information management, business administration, accounting, finance, economics or related field

Tools

SQL

Python

Power BI

Excel

Job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

KEY RESPONSIBILITIES

• Develop and Maintain Reports: Create, maintain, and enhance reports and dashboards using advanced reporting tools and technologies.
• Collaboration: Work closely with members of Nelnet Financial Services, Nelnet Bank, and other departments to gather requirements, understand business needs, and deliver effective reporting solutions.
• Automation: Implement automation solutions to streamline reporting processes and improve efficiency.
• Data Integrity: Ensure the accuracy and integrity of data by reconciling to alternate data sources when possible and assisting in efforts to clean up data when needed.
• Technical Expertise: Utilize SQL, Python, Power BI, Excel, and other tools to extract, manipulate, and visualize data.
• Continuous Improvement: Stay current with emerging tools and technologies, especially in AI, automation, and data visualization, to continuously improve reporting processes and analytical capabilities.
• Maintenance and Enhancement: Work closely with, and provide backup for, other Business Intelligence Analysts to maintain, enhance, and expand existing dashboards and reports in response to evolving business needs.
• Data Analysis: Perform detailed data analysis to identify trends, patterns, and insights that support strategic decision-making.
• Forecasting: Utilize historical data, both internally generated and from industry peers, to derive future performance assumptions.

Salary range for this role is: $70,000-$90,000

EDUCATION

• Bachelor’s degree in statistics, mathematics, information management, business administration, accounting, finance, economics or related field is preferred, but applicable experience will also be considered.

REQUIRED SKILLS AND EXPERIENCE

• 2-4 years of experience in business intelligence, financial reporting, data analysis, or a related role within the financial services industry.
• Demonstrated ability to approach ambiguous problems with curiosity and structured thinking, using AI and automation tools as accelerators while applying sound judgment to validate outputs.
• Experience working with SQL, Python, Power BI, Excel, and other data analysis and visualization tools.
• Excellent communication skills, both written and verbal, to effectively explain complex concepts.
• Capability to work independently or collaborate effectively as part of a group.
• Ability to take ownership of recurring issues, investigating root causes, improving data quality, and proposing sustainable solutions rather than workarounds.

HELPFUL SKILLS AND EXPERIENCE

• Experience with consumer or private student loan portfolios.
• Advanced Excel proficiency, including complex functions and VBA.
• Experience with financial analytics tools such as DV01 or Intex.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or [e-mail]. Nelnet is a Drug Free and Tobacco Free Workplace. Use of Artificial Intelligence in Hiring We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring You may know Nelnet as the nation’s largest student loan servicer – but we do more than that. A lot more. We’re also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that’s just a shortlist). For over 40 years, we’ve been serving our customers, associates, and communities to make dreams possible.