Business Intelligence Analyst

ArcBest; Fort Smith (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

ArcBest is seeking a Business Intelligence Analyst in Fort Smith, AR to create descriptive reports and dashboards that drive strategic decisions. You will work with stakeholders to document needs, design BI solutions, and deliver timely data across ArcBest and subsidiaries.

Responsibilities include analysis of requirements, testing, troubleshooting, and supporting enterprise BI initiatives. A BA in a related field and Power BI/DAX/Power Query skills are preferred, with strong SQL and Microsoft

Qualifications

• Bachelor's degree in IT/CS/Business Analytics or related field.
• Experience with data modeling, requirements analysis, and data storytelling.
• Proficiency with Power BI, DAX, and Power Query.

Responsibilities

• Work with stakeholders to document user requirements for data, dashboards, and reports.
• Analyze user requirements and design functional specifications for BI solutions and estimate effort.
• Design, develop, deploy, and document Enterprise BI solutions leveraging data architecture and optimization.
• Test, troubleshoot, evaluate, and improve performance on BI artifacts.
• Collaborate with and support analysts on analytics strategies and techniques.
• Provide day-to-day support to analysts who develop reports for their departments.
• Other duties and projects as assigned.

Skills

data modeling

requirements analysis

business analysis

data storytelling

visualization

Education

Bachelor's Degree in IT/CS/Business Analytics or related field

Tools

Power BI

DAX

Power Query

Job description

Job Description

The Business Intelligence Analyst creates and implements descriptive analytical reports and dashboards to drive business decisions and strategy. This position completes projects that impact all areas of ArcBest and its subsidiaries on a wide and ever-changing variety of subjects. The Business Intelligence Analyst is relied upon by decision makers at all levels to provide timely, accurate, actionable data and reporting for strategic and tactical planning.

Responsibilities

• Work with stakeholders to document user requirements for data, dashboards, and reports.
• Analyze user requirements and design functional specifications based on findings for BI solutions and estimate effort needed.
• Design, develop, deploy, and document Enterprise BI solutions that leverage common data architecture and data optimization approaches.
• Test, troubleshoot, evaluate, and improve performance on business intelligence artifacts.
• Collaborate with and support business analysts throughout the enterprise on best practice analytics strategies and techniques.
• Provide day-to-day support to business analysts who develop reports on behalf of their departmental colleagues.
• Other duties and projects, as assigned.

Requirements

Education

• Bachelor's Degree preferably with superior academic achievement in Information Technology, Computer Science, Business Analytics, or other relevant field, preferred

Experience

• Prior experience or coursework in data modeling, requirements analysis, business analysis, data storytelling and visualization, preferred
• Experience with Microsoft Power BI, DAX, and Power Query, preferred

Computer Skills

• Proficient with Microsoft 365 applications, SQL and Power BI. Knowledge of relational and multidimensional database designs, warehousing processes and designs, various business intelligence platforms, and software development technologies (Visual Studio preferred).

Competencies

• Application Testing
• Interpersonal Relationships
• Knowledge of Organization
• Power BI Report Authoring
• Query and Database Access Tools
• Requirements Analysis
• Service Excellence
• Stakeholder Focus

Other Details

Work Hours

• Expected 40 hours a week Monday through Friday between 8:00 am - 5:00 pm. This position participates in an on-call rotation which could result in irregular work hours on occasion.

Travel Requirements

• Minimal (0%-25%)

Compensation

• This is a salary position paid biweekly.

About Us

ArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View™, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.