Business Integration Consultant

Lake Michigan Credit Union; Texas; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Retirement savings

Health coverage

Paid parental leave

Job summary

Lake Michigan Credit Union is seeking a collaborative Business Integration Consultant to ensure enterprise initiatives are operationally ready and effectively adopted. This role bridges strategy, implementation, and day-to-day operations within Strategic Operations, coordinating readiness planning and adoption across the organization.

Ideal candidates bring experience in organizational change management, business transformation, and cross-functional project leadership, with a focus on driving

Qualifications

• Bachelor's degree in business administration, management, organizational development, operations, finance, or a related field.
• Five or more years of experience in business operations, organizational change management, project leadership, consulting, business transformation, or related fields.
• Experience leading cross-functional initiatives preferred.
• Credit union or financial services experience preferred.
• Change Management certification such as Prosci or equivalent preferred.

Responsibilities

• Organizational Readiness: Lead readiness planning activities for strategic initiatives, products, services, and operational changes.
• Assess impacts to people, processes, systems, policies, and procedures.
• Identify risks, dependencies, and barriers to successful adoption.
• Partner with stakeholders to ensure operational teams are prepared for implementation activities.

Skills

Organizational change management

Project leadership

Process improvement

Cross-functional collaboration

Stakeholder management

Education

Bachelor's degree in business administration

Job description

Job Title: Business Integration Consultant Primary Location: Grand Rapids, MI Employee Status: Full-Time Salaried Estimated Hours/Week: 38

Who We Are: As Michigan's largest credit union, we strive to deliver exceptional service to our members while fostering a culture built on curious minds, collaborative hearts and continuous excellence. If you're looking for your next opportunity to grow your career and broaden your experience within LMCU, we encourage you to apply.

About this position

LMCU is seeking a collaborative and strategic Business Integration Consultant to help ensure enterprise initiatives are operationally ready, effectively adopted, and successfully transitioned into ongoing business ownership. This role serves as a key bridge between strategy, implementation, and day-to-day operations, helping the organization turn approved initiatives into measurable business outcomes. As part of a newly established Strategic Operations function, this position will play an important role in helping build and mature the organization's approach to operational readiness, change adoption, and enterprise initiative execution. Working within Strategic Operations, the Business Integration Consultant partners with stakeholders across the organization to coordinate readiness planning, assess operational impacts, support organizational change efforts, and drive adoption of new products, services, processes, and strategic initiatives. This role plays a critical part in helping teams prepare for change, align stakeholders, and achieve sustainable results. The ideal candidate brings experience in organizational change management, business transformation, process improvement, or project leadership and is comfortable influencing across teams while managing multiple priorities.

What you'll do

• Organizational Readiness: Lead readiness planning activities for strategic initiatives, products, services, and operational changes.
• Assess impacts to people, processes, systems, policies, and procedures.
• Identify risks, dependencies, and barriers to successful adoption.
• Partner with stakeholders to ensure operational teams are prepared for implementation activities.

Change Management & Adoption

Develop and coordinate adoption strategies, communication plans, and stakeholder engagement activities. Support change management efforts that enable successful implementation and long-term sustainability. Partner with leaders and business units to drive awareness, understanding, and adoption of new initiatives. Build alignment among stakeholders throughout the implementation process.

Cross Functional Collaboration & Operational Integration

• Facilitate collaboration among business units, operations, technology, training, compliance, risk, and other stakeholders.
• Coordinate handoffs between teams and ensure ownership transitions are clearly defined.
• Support governance and initiative review activities.
• Evaluate operational impacts and support process improvements related to strategic initiatives.
• Assist in developing procedures, documentation, and operational readiness materials.

Benefits Realization & Continuous Improvement

• Assist with tracking business outcomes, adoption metrics, and success measures.
• Support post implementation reviews and lessons learned activities.
• Identify opportunities to improve organizational effectiveness and future initiative delivery.

Adhere to and champion our core values of curious minds, collaborative hearts and continuous excellence.

What You'll Bring

• Bachelor's degree in business administration, management, organizational development, operations, finance, or a related field.
• Five or more years of experience in business operations, organizational change management, project leadership, consulting, business transformation, process improvement, or a related discipline.
• Experience leading cross functional initiatives preferred.
• Credit union or financial services experience preferred.
• Change Management certification such as Prosci or equivalent preferred.

Knowledge & Skills

• Experience with process improvement, Lean, or Six Sigma methodologies.
• Experience supporting enterprise initiatives and organizational transformation efforts.
• Knowledge of project, portfolio, or program management practices.
• Strong organizational change management and readiness planning skills.
• Ability to assess operational impacts and develop transition strategies.
• Excellent facilitation, communication, and stakeholder management skills.
• Ability to coordinate multiple initiatives simultaneously.
• Strong problem solving and relationship building skills.
• Ability to influence and drive alignment without direct authority.
• Strong written and verbal communication skills.

What You'll Get

• All Employees: weekly pay and retirement savings options.
• Full-Time Employees: comprehensive health coverage including medical (with prescription), dental, vision, HSA match, paid parental leave, and tuition reimbursement.

We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union!

LMCU is an Equal Opportunity Employer

Lake Michigan Credit Union is fundamentally different than a bank, both in our structure and mission. Our goal has always been to do what is best for our members. This approach guides every decision we make and every service we offer. As a credit union, our goal isn’t to generate profits for shareholders, it’s to improve the lives of our members. LMCU is consistently rated in the top ten in the nation for Return of the Member by Callahan & Associates, meaning we give back more to our members in the form of higher rates when they save and lower rates when they borrow. At LMCU, the emphasis on delivering real value to our members has been job one, since day one. As one of the largest credit unions in the nation for several years running, LMCU has earned many awards and accolades such as inclusion as one of the 101 Best and Brightest Companies to Work For Nationally and being recognized by Forbes as a Great Place to Work. As an employee, you'll enjoy a stimulating, professional atmosphere, supported by the latest technology, training, and development. We recognize that a healthy balance between work, home life, and play is essential to our employees and our success. We offer a friendly, respectful and inclusive work environment, fun employee activities and rewarding community involvement opportunities. You’ll love working here at Lake Michigan Credit Union!

LMCU is an Equal Opportunity Employer