Business Insurance Sr. Account Associate

Internationalinsuranceprofessionals; Huntsville (AL); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match

Company-paid life and disability

Generous paid time off

Job summary

Marsh McLennan Agency (MMA) is seeking a Business Insurance Sr. Account Associate in Huntsville, AL. The role involves supporting client teams, managing AMS tasks, and coordinating renewal and new business activities with a focus on accuracy and client satisfaction.

Applicants must be within driving distance to the Huntsville office and able to commute at least three days per week. The candidate should have 1–2 years of experience, relevant degrees, and professional designations; strong Excel

Qualifications

• 1 to 2 years prior experience
• Associate degree preferred
• Bachelor's degree a plus
• Advanced Degree (RMIN, Finance, Accounting) a plus
• Advanced Designation a plus (AAI/CISR)
• Ability to perform duties independently & proactively
• Developing, professional approach to internal & external customer service
• Developing effective delegation skills
• Strong listening, verbal and written communication skills
• Strong attention to detail and sense of urgency and problem-solving abilities
• Strong understanding of prioritization & organizational skills
• Team player and eager to learn
• Reliable and punctual
• Supports a book of business under guidance of Unit Leader/Unit Manager/Client Team
• Intermediate to advanced application of tools & resources
• Intermediate to advanced MS Office (Outlook, Word, PowerPoint) and Excel

Responsibilities

• Maintain knowledge of Agency Management System and assist on client deliverables
• Collaborate with client teams to meet client expectations
• Support account team during high-volume periods
• Assist senior associates as needed
• Utilize Reference Connect, Playbook, MMA U for tools and resources
• Provide New Business and Renewal Support: broker letters, renewal flow, loss summaries, renewal transmission
• Gather renewal information from clients and update AMS
• Run ModMaster reports and follow up with markets
• Prepare proposals or coordinate vendor-assisted proposals
• AMS data entry for new business/renewals/special projects
• Process new mail, download carrier documents
• Create/update certificate and evidence of property templates
• Follow up with carriers for policies; review and address discrepancies
• Order endorsements and review upon receipt; address discrepancies
• Create/update schedules of insurance and loss policy releases
• Address cancellations/reinstatements; review audits
• Handle accounting tasks: premium allocations, invoicing, AR monitoring, check requests, cash on account
• Assist with finance agreements and accounting discrepancies

Skills

Agency Management System

Client Servicing

Communication Skills

Attention to Detail

Time Management

Team Player

Problem Solving

MS Office Proficiency

Education

Associate degree

Bachelor's degree

Advanced Degree (RMIN, Finance, Accounting)

Advanced Designation (AAI/CISR)

Property Casualty License

Tools

Reference Connect

Playbook

MMA U

AMS

Job description

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Business Insurance Sr. Account Associate at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Huntsville, AL office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Business Insurance Sr. Account Associate, you will:

• Itermediate to advanced Knowledge of Agency Management System
• Actively involved with Client Team on client deliverables & meeting client expectations
• Steps in to support account team members on any/all functions as needed
• Assists other Senior Account Associates during high volume times as needed
• Intermediate to advanced knowledge of available tools (Reference Connect, Playbook, MMA U)
• Provides New Business and Renewal Support based on the following tasks:
  • Compiles Broker of Record Letters
  • Updates Renewal Flow Checklist
  • Prepares Loss Summary
  • Transmits Renewal Request to Client via email or Indio
  • Gathers Renewal Information from Client and updates AMS accordingly
  • Runs ModMaster Reports
  • Follows up on Submissions with Markets
  • Generates Proposal or coordinates proposal support with Vendor
• Provides General Service Support based on the following tasks:
  • AMS Data Entry: new business support, renewal support, special projects
  • New Mail Support
  • Download Carrier Documents
  • Create / update Certificate and Evidence of Property Templates
  • Follow up with carriers for policies and endorsements
  • Perform second review of policy upon receipt of checklist from Vendor
  • Order Endorsements, review upon receipt and address discrepancies
  • Create / update Schedules of Insurance
  • Create Loss Policy Releases
  • Address Cancellations / Reinstatements
  • Review audits and address discrepancies
  • Accounting Tasks:
    • Premium Allocations
    • Invoicing (Renewal policies, audits, endorsements)
    • Accounts Receivable Monitoring
    • Check Requests, AR Adjustments, Cash on Account
    • Finance Agreements
    • Accounting Discrepancies

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• 1 to 2 years prior experience
• Associate degree preferred
• Bachelor's degree a plus
• Advanced Degree (RMIN, Finance, Accounting) experience a plus
• Advanced Designation a plus (AAI/CISR)
• Ability to perform duties independently & proactively
• Developing, professional approach to internal & external customer service
• Developing effective delegation skills
• Strong listening, verbal and written communication skills, customer service skills
• Strong attention to detail and sense of urgency and problem-solving abilities
• Strong understanding of prioritization & organizational skills
• Team player and eager to learn
• Reliable and punctual
• Supports a book of business at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
• No direct carrier interaction but understands the importance of strong carrier relationships
• Intermediate to advanced application of tools & resources
• Intermediate to advanced application of Microsoft Office Products (Outlook, Word, and PowerPoint) and advanced proficiency in Excel
• Models MMA Core Values: Collaboration, Passion, Innovation, Accountability
• Property Casualty Resident's License Required
• Annual CE Requirement

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw.

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE