Business Insurance Account Associate

Marsh McLennan Agency; Atlanta (GA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match

Job summary

Marsh Agency is seeking a Business Insurance Account Associate to support the account team with client service tasks and daily operations in Atlanta. The role offers growth within a leading risk and insurance services firm, with a culture emphasizing collaboration and professional development.

Ideal candidates bring a High School Diploma and 0–12 months of experience, strong communication skills, and comfort using Office apps.

Qualifications

• High School Diploma required.
• 0–12 months prior experience preferred.
• Reliable and punctual with good attendance.

Responsibilities

• Support account team with client service deliverables.
• Assist with New Business, Renewal and general service tasks.
• Handle AMS data entry, loss runs, and file management.
• Order and issue certificates and reports as needed.
• Support team during high-volume periods.

Skills

Active listening

Verbal communication

Written communication

Customer service

Education

High School Diploma

Tools

Adobe

Microsoft Office

Excel

Job description

Our not-so-secret sauce

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Business Insurance Account Associate at Marsh Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Atlanta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week

A day in the life

As an Business Insurance Account Associate, you will:

• Basic Knowledge of Agency Management System Assist with client service deliverables aligned with tasks
• Steps in to support account team members on any/all functions as needed.
• Assists other Account Associate's during high volume times as needed.
• Basic knowledge of available tools (Reference Connect, Playbook, MMA U)
• Provides New Business, Renewal and General Service Support based on the following tasks:
• AMS Data Entry: new business support, renewal support, special projects
• Order and File Loss Runs
• Generate Certificate Holder Lists
• Download E-Mods or request from insurance carrier
• Order Flood Zones
• Order ISO Prometrix Reports
• Certificate Issuance
• Evidence of Property Issuance
• Auto ID Card Issuance

Our future colleague

We’d love to meet you if your professional track record includes these skills:

• High School Diploma Required
• 0-12 months prior experience
• Reliable and punctual
• Developing active listening, verbal and written communication skills, customer service skills
• Developing attention to detail and sense of urgency and problem-solving abilities
• Team player and eager to learn
• Works at the direction and under guidance of the Unit Leader / Unit Manager / Client Team
• Developing basic understanding of prioritization & organizational skills
• No direct carrier interaction but understands the importance of strong carrier relationships.
• Basic application of tools & resources
• Basic application in Adobe, Microsoft Office Products (Outlook, Word, and PowerPoint) and proficient in Excel
• Learn and adopt MMA Core Values: Collaboration, Passion, Innovation, Accountability
• Property Casualty Resident’s License within 90 days of hire
• Annual CE Requirement

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable Benefits

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh Agency and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers

#MMASE