Business Insurance Account Manager I

Marsh; Athens (GA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous time off, including personal and volunteering

Tuition reimbursement

Professional development opportunities

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh is looking for a professional in Athens, GA, to build and maintain key client relationships and assist in service-related questions. Candidates should have a Bachelor's degree, two years of insurance experience, and strong communication skills.

This role offers hybrid work options and benefits like generous time off and tuition reimbursement. Join Marsh for a meaningful career in a supportive environment.

Qualifications

• Two years of relevant insurance industry experience.
• Strong client relations skills, including excellent communication skills.
• Ability to travel occasionally overnight.

Responsibilities

• Build and maintain key client and carrier relationships.
• Assist clients with administration, billing, claims issues, and problem solving.
• Monitor and support the renewal process for assigned clients.

Skills

Client relations skills

Communication skills

Service orientation

Proficiency in Microsoft Office Suite

Education

Bachelor's degree or equivalent education

Job description

Applicants must be within driving distance to our Watkinsville, GA office to be considered for this role and have the ability to commute to the office a minimum of four days per week.

A day in the life.

• Build and maintain key client and carrier relationships by phone, email and in person.
• Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving, upon request.
• Work with Producer and/or Marketing Account Executive to monitor and support the renewal process for assigned clients. Provide analysis and assist in the recommendation of coverage needs to present to client.
• Coordinate meeting with client and/or producer to present the renewal and supporting documents to gain acceptance of the renewal or commitment to go to market for alternative options.
• Prepare marketing information or provide required information to a marketing person.
• Schedule and conduct teammate meetings in coordination with Marketing Account Executive or Producer and complete the implementation process.
• Prepare and deliver all applicable forms to client.
• Knowledgeable in the client management system(s), specifically to update policies that are written or renewed, log activities to document client meetings, carrier follow-up, service issues, establish follow-up date and daily manage follow-up in client management system(s). Also, understand how to use the system to acquire information to assist clients.
• Provide administrative support on other tasks as they arise such as assigned special projects and development of new ideas/services, as requested.
• Attend seminars, classes and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes, as opportunities occur.
• Other duties and responsibilities as requested by management.

Our future colleague.

• Bachelor’s degree or equivalent education and related training
• Two years of relevant insurance industry experience
• Appropriate insurance license(s)
• Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
• Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
• Ability to travel, occasionally overnight

These additional qualifications are a plus, but not required to apply:

• Advanced degree
• Certification in field of endeavor
• Experience with Requests for Proposal

Valuable benefits.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.