Business & Industry Training Coordinator

Hawkeye Community College; Waterloo (IA); On-site; USD 45,000 - 55,000; Full time

Job summary

Hawkeye Community College is seeking a Business & Industry Training Coordinator to help regional businesses grow through targeted workforce training and professional development opportunities. You will manage training sessions, coordinate events, and assist with grant applications while connecting business partners with college services.

In this role you will maintain CRM records, prepare contracts and invoices, monitor training outcomes, and support internal and external committees.

Qualifications

• Bachelor’s degree in business, communications, social/behavioral sciences, or related field and two years of directly related work experience OR a combination of education and experience to total six years.
• Knowledge of various business industries and related training requirements.
• Ability to travel to and from work sites and meetings, days and evenings.
• Demonstrated ability to work with a wide array of students, faculty, staff, and the general public.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrated ability to handle confidential/sensitive information with discretion.

Responsibilities

• Manages a portfolio of businesses ensuring a standard for successful relationship maintenance is achieved through responsiveness to ensuring that their unique workforce training objectives are met and Hawkeye Community College is the preferred training provider.
• Coordinates training sessions, conferences, events, and other professional development opportunities.
• Monitors business feedback after training to ensure training objectives are met.
• Recruits and hires independent contractors and adjunct instructors that offer planning, coordination, and development of training topics.
• Prepares professional documents including contracts, proposals, and agreements. Determines pay rates and invoicing costs.
• Utilizes the college’s CRM to manage business accounts, training sales, reporting, and related documents.
• Refers and assists eligible businesses to apply for grant funds. Answers questions, ensures documentation is in order to meet State compliance and advises as grants mature.
• Responds to referrals and inquiries for training solutions seeking to gain a service opportunity, as applicable.
• Reviews and works within a department budget. Approves invoices to be paid and reimbursement requests for grant funding.
• Participates in internal and external campus committees and advisory boards as assigned.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

Skills

Interpersonal communication

Public/customer interaction

Office software

Travel ability

Confidential information handling

Policy adherence

Organization skills

Education

Bachelor's degree in business/ communications/ social sciences

Tools

Salesforce

CRM software

Microsoft Office

Google Apps

Video conferencing

Job description

Are you passionate about economic growth and helping local businesses through education and training opportunities? Do you thrive on building valuable, trusting relationships? If so, we invite you to join the Corporate and Business Solutions team at Hawkeye Community College.

Our Corporate and Business Solutions department seeks a Business & Industry Training Coordinator to join their team. Specifically, as training coordinator, you will be helping businesses throughout the region find solutions to workforce training and develop professional development opportunities. Additionally, you will be assisting area businesses with grant applications and how to effectively utilize those funds. As a member of our Corporate and Business Solutions team, you will represent Hawkeye Community College at professional events in the business community and connect our business partners with other departments at the college.

Important responsibilities and duties may include, but are not limited to, the following:

• Manages a portfolio of businesses ensuring a standard for successful relationship maintenance is achieved through responsiveness to ensuring that their unique workforce training objectives are met and Hawkeye Community College is the preferred training provider.
• Coordinates training sessions, conferences, events, and other professional development opportunities.
• Monitors business feedback after training to ensure training objectives are met.
• Recruits and hires independent contractors and adjunct instructors that offer planning, coordination, and development of training topics.
• Prepares professional documents including contracts, proposals, and agreements. Determines pay rates and invoicing costs.
• Utilizes the college’s CRM to manage business accounts, training sales, reporting, and related documents.
• Refers and assists eligible businesses to apply for grant funds. Answers questions, ensures documentation is in order to meet State compliance and advises as grants mature.
• Responds to referrals and inquiries for training solutions seeking to gain a service opportunity, as applicable.
• Reviews and works within a department budget. Approves invoices to be paid and reimbursement requests for grant funding.
• Participates in internal and external campus committees and advisory boards as assigned.
• Performs other duties as assigned.
• Unless otherwise approved under Hawkeye’s remote work policy, regular on campus and/or onsite attendance is considered an essential function of the position.

• Bachelor’s degree in business, communications, social/behavioral sciences, or related field and two (2) years of directly related work experience OR a combination of education and experience to total six (6) years.

• Knowledge of various business industries and related training requirements.
• Ability to travel to and from work sites and meetings, days and evenings.
• Demonstrated ability to work with a wide array of students, faculty, staff, and the general public.
• Ability to demonstrate strong interpersonal communication.
• Skilled in Microsoft Office Suite, Google applications, and video conferencing technology.
• Demonstrated ability to execute organization and department policies and procedures.
• Demonstrated ability to handle confidential/sensitive information with discretion.

Preferred Qualifications

• Experience in higher education.
• Experience with Salesforce software.
• Sales experience.
• Experience in business development or economic development
• Experience building business relationships and networking with community groups.

• Knowledge of training topics, state and federal regulations, and mandatory requirements.
• Knowledge of statewide economic development programs, workforce training and related legislation and/or grants.

Anticipated schedule

Monday through Friday, 8:00 am – 4:30 pm with occasional evening and weekend hours based on business need/events

Working Conditions

Work is performed either in or a combination of an office, classroom or lab setting using technology. Requires good hand-eye coordination including visual acuity to use a keyboard and read technical information; arm, hand and finger dexterity, including ability to grasp. Sit, stand, bend, lift and move frequently during working hours. During course of day, interact with students, faculty and staff in person, by telephone and computers.

Salary Information

Salaries are dependable on education, experience and internal equity

• The salary range for this position begins at: $49,940