Business Industry Development Program - Oklahoma City

Bruckner Truck Sales; Oklahoma City (OK); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Health, dental and vision plans

Training & development

401(k) and Profit-Sharing Plan

Tuition assistance

Employee stock ownership

Flexible Spending Account

Drug-free workplace

Promotion opportunities

Job summary

Bruckner Truck Sales in Oklahoma City is seeking motivated graduates for a year-long Industry Development rotational program to gain a comprehensive view of dealership operations across Parts, Service, and Sales. You will engage with customers, assist with inventory control, and participate in leadership activities under mentorship from department managers and the General Manager.

The program emphasizes practical experience in truck dealership operations, leadership development, and

Qualifications

• Currently enrolled in, or a recent graduate of a four-year undergrad program in Business, Management, Logistics or related field.
• Strong organizational skills and ability to multitask across roles.
• Proven ability to work in a team with peers, clients and management.
• Customer-focused mindset with clear written and verbal communication.
• Demonstrated academic teamwork and project management abilities.

Responsibilities

• Assist in planning and executing department-specific projects under senior managers.
• Develop a rotation roadmap to understand all dealership departments.
• Support inventory planning and stock management for parts and vehicles.
• Help plan marketing activities with Sales to boost vehicle sales and services.
• Participate in budgeting, sales targets and financial planning processes.
• Attend Safety Committee meetings and help implement safety protocols.
• Engage in daily operations across Parts, Service and Sales, following policies.
• Provide customer service interactions, address inquiries and resolve issues.

Skills

Organizational skills

Team collaboration

Customer focus

Communication skills

Project management

Education

Bachelor's degree in business / related field

Job description

WHO WE AREBruckner Truck & Equipment is one of the largest family-owned semi-truck dealerships in the United States. Bruckner’s is more than just a place selling parts and working on trucks; we are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it.40+ locations across 11 statesOver 1,600 team membersWe work on all makes & models!CORE VALUESWe act with Honesty and Integrity.We value our people and communities.We are customer focused.We do what it takes.BENEFITSCompetitive Compensation PlansPaid Time Off and HolidaysExcellent health, dental and vision plansInvestments in Training & DevelopmentGenerous 401(k) and Profit-Sharing PlanTuition Assistance ProgramEmployee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner’s organization)Disability and Life InsuranceInternal Promotion OpportunitiesFlexible Spending AccountHealth Club ReimbursementFamily and Team Oriented EnvironmentEmployee Referral BonusEngaging and Challenging AssignmentsDrug free workplaceJOB SUMMARYThe participant will undertake a year-long rotational program designed to promote a comprehensive understanding of our truck dealership operations. In this role participants in the Industry Development program will actively engage with the Parts, Service, and Sales departments. The program provides an opportunity to aid in everyday operations, offer customer support, participate in leadership activities, and spearhead at least one department-specific project. There will be exposure to standard dealership operations with peer support, participation in industry experiences, and empowerment to take on new assignments. During this rotation participants will be mentored by department managers and dealership General Manager.Throughout the program participants gain knowledge though the experience of learning dealership operations. These experiences include customer interactions on the service desk and parts counter, truck and parts inventory control, truck and equipment sales, financing, and business office operations. This program aims to develop leadership capabilities by exposing the participant to practical experiences in a dynamic truck dealership environment over a 12-month period.ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIESPlanningAssist in the planning and execution of one or more department-specific projects, under the guidance of senior managers, including setting goals, identifying necessary resources, and establishing timelines.Develop a roadmap for transitioning through the various departments in the dealership to ensure a comprehensive understanding of each department's functions.Assist in the strategic planning of inventory control, ensuring that parts and vehicles are adequately stocked according to projected sales.Help in planning marketing and promotional activities in collaboration with the Sales team to boost vehicle sales and services.Participate in the financial planning process for the dealership, including helping to set budgets and sales targets.Participate in Safety Committee meetings, assisting in the development of safety protocols and emergency response plans for the dealership.OperationsAssist in daily operational tasks within the Parts, Service, and Sales departments, following established policies and procedures.Engage in customer service activities, such as addressing customer inquiries, resolving issues, and fostering strong customer relationships.Contribute to inventory management and control operations, tracking parts and vehicle stocks, and maintaining appropriate records.Participate in the sales process for trucks and equipment, including assisting customers, conducting demonstrations, and facilitating vehicle financing.Collaborate with the Service team to ensure timely and efficient service and maintenance of vehicles.Help manage logistics operations, including arranging for the transport of vehicles to and from the dealership.Serve as a member of the dealership's Safety Committee, actively contributing to discussions, policy developments, and implementation of safety measures.Ensure compliance with established safety protocols in all dealership departments, providing guidance and clarification when needed.Perform other related duties as required or assigned.ReportingCompile and present regular reports on department-specific projects, including the status of the project, any challenges faced, and steps taken to overcome them.Contribute to the preparation of financial reports, including sales revenue, operational costs, and budget usage.Assist in the creation of inventory reports, detailing current stocks of parts and vehicles, and predicting future inventory needs based on sales trends.Participate in the compilation of customer service reports, capturing customer interactions, satisfaction levels, and areas for improvement.Help in preparing monthly, quarterly, and annual sales reports, detailing the number of vehicles and parts sold, identifying trends, and making recommendations for future sales strategies.Assist in the development of detailed incident reports in the event of safety incidents or violations, including a thorough analysis of the incident, its cause, and proposed preventative measures for the future.POSITION REQUIREMENTSEducation & ExperienceCurrently enrolled in, or a recent graduate of a four-year undergraduate program from an accredited college, preferably in Business, Management, Logistics, or a related field.Demonstrated strong organizational skills and the ability to multitask across different roles and responsibilities.Proven ability to work effectively as part of a team, and a track record of successful interactions with peers, clients, and management.Exhibits a customer-focused mindset, with a commitment to providing exceptional service and support.Possesses strong verbal and written communication skills, capable of conveying ideas and information clearly and effectively.Has a proven track record of delivering academic team projects successfully and on time, demonstrating project management skills.Aspires to build a career in supply chain, distribution, sales, or dealership operations and is prepared to commit to a full-time, year-long rotational program. Prior experience or coursework in the dealership, automotive or sales field will be advantageous.CompetenciesLearning on the Fly: As a program participant you will be exposed to a variety of departments and tasks, the ability to quickly learn and adapt is crucial. This will ensure effectively engagement in the role and the ability to gain a comprehensive understanding of dealership operations.Action Oriented: This role involves a significant amount of hands-on work across different departments. An action-oriented mindset allows for proactive engagement with tasks, fostering an environment of productivity and efficiency.Customer Focus: A strong focus on customer service is essential as it is at the heart of the dealership business. The ability to meet and exceed customer expectations lays the groundwork for successful sales and service operations.Organizational Agility: Understanding the formal and informal structures within the organization will help in navigating the role more effectively. This competency is key to understanding the broader organizational context and to effectively interact with different departments.Drive for Results: As a future leader, having a strong drive for results is crucial. It not only contributes to personal and team success but also models the high-performance standards expected in a leadership role.TravelThis position requires occasional travel.MEASURESLiving Bruckner’s Core ValuesAchieving department and individual goalsLeadership Development: Demonstrate the growth of leadership skills, evidenced by effective teamwork, project management, and problem-solving. An increased capacity to lead, motivate, and manage team members will be crucial.Project Implementation: Successful planning and execution of department-specific projects within the set timeframe, demonstrating leadership, strategic planning, and goal-setting abilities.Operational Efficiency: Increase in efficiency in daily operational tasks and improvement in customer service, sales, or inventory management.Safety Compliance and Improvement: Active and effective leadership in the Safety Committee, leading to enhanced safety protocols, fewer safety incidents, and increased staff participation in safety compliance and training.Completing tasks assigned by the General ManagerWORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The employee is occasionally exposed to a variety of extreme conditions.The noise level in the work environment can be extremes of quiet environments, sudden bursts of high decibel noise, or long-lasting noise of all decibels.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to speak and listen. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, twisting, laying and climbing all day.The employee must frequently lift and/or move items of 25 pounds to the shoulders and at least 50 pounds to the waist. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.NOTESThis is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments).Bruckner Truck Sales is an equal opportunity employer (Minority/Female/Disabled/Veteran).ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call (866) 348-MACK.