Business Implementation Manager

CEVA Logistics; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

CEVA Logistics is seeking a Project Manager to lead end-to-end implementation projects in a contract logistics setting, including start-ups and robotics deployments. You will coordinate across customers, vendors, and internal teams to drive go-live and handover with strong PM discipline.

The role requires hands-on experience in automation projects, vendor coordination, and robust stakeholder management, with a focus on delivering on time and within budget.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• Minimum 7 years of experience in project or program management within logistics, supply chain, or industrial environments.
• Experience leading warehouse automation implementation projects in a 3PL or contract logistics environment, including capital deployments of robotics, conveyor, and material handling systems for new customer/site start-ups or brownfield facilities, with responsibility for execution coordination, commissioning, and go-live, including WMS integration.
• Hands-on experience managing complex implementation projects with tight timelines and multiple stakeholders.
• Strong communication and stakeholder management skills, with the ability to influence at all levels.
• Financial acumen with experience in budgeting, cost analysis, and financial reporting.
• Analytical mindset with a focus on continuous improvement and solutioning.
• Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
• Flexibility to adjust plans and strategies based on project demands or unforeseen challenges.

Responsibilities

• Lead site-level projects and programs, including new customer/site start-ups and automation deployments into live operations, ensuring timely and successful execution.
• Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Drive accountability by monitoring progress, resolving issues, and removing roadblocks across cross-functional teams.
• Ensure all projects comply with company policies and industry regulations
• Own vendor coordination, execution sequencing, and readiness through installation, commissioning, and go-live
• Serve as a primary point of contact for assigned projects, building and maintaining strong relationships with customers and internal stakeholders.
• Manage customer expectations and ensure alignment on scope, timelines, and delivery outcomes.
• Facilitate regular project status meetings, providing clear updates on progress, risks, and opportunities.
• Partner closely with Operations, Engineering, IT, and Solution Design teams to support operational readiness for new sites, processes, and automation solutions.
• Support operational design and process definition activities required for successful startup or retrofit.
• Ensure implementation outcomes align with agreed service levels, capacity requirements, and performance targets at handover.
• Manage project budgets, ensuring financial targets are met.
• Provide detailed financial reporting and analysis to senior leadership.
• Identify cost and risk mitigation opportunities without compromising delivery or service quality
• Lead and influence cross-functional project teams in a matrix environment
• Provide direction, clarity, and support to team members to ensure alignment with project objectives.
• Ensure appropriate resourcing and coordination across project phases

Skills

Project management

Stakeholder management

Budgeting

Financial analysis

Analytical mindset

Problem solving

Leadership

Education

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Tools

MS Project

Smartsheet

Microsoft Office

Job description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise.

YOUR ROLE

As a Project Manager, you will lead end-to-end implementation projects within a 3PL or contract logistics environment, including new customer and site start-ups as well as the deployment of warehouse automation solutions into existing operations. You will be accountable for delivering complex implementation programs that introduce robotics, conveyor, and material handling technologies, coordinating across internal teams, customers, and external vendors to ensure successful execution from design alignment through go-live and operational handover. This role requires strong project management capability, a solid understanding of contract logistics environments, and hands-on experience delivering automation implementations in high-stakes startup and retrofit settings.

WHAT ARE YOU GOING TO DO?

Project Management & Execution

• Lead site-level projects and programs, including new customer/site start-ups and automation deployments into live operations, ensuring timely and successful execution.
• Develop detailed project plans, including timelines, milestones, resource allocation, and risk management strategies.
• Drive accountability by monitoring progress, resolving issues, and removing roadblocks across cross-functional teams.
• Ensure all projects comply with company policies and industry regulations
• Own vendor coordination, execution sequencing, and readiness through installation, commissioning, and go-live
• Serve as a primary point of contact for assigned projects, building and maintaining strong relationships with customers and internal stakeholders.
• Manage customer expectations and ensure alignment on scope, timelines, and delivery outcomes.
• Facilitate regular project status meetings, providing clear updates on progress, risks, and opportunities.

Implementation & Operational Readiness

• Partner closely with Operations, Engineering, IT, and Solution Design teams to support operational readiness for new sites, processes, and automation solutions.
• Support operational design and process definition activities required for successful startup or retrofit.
• Ensure implementation outcomes align with agreed service levels, capacity requirements, and performance targets at handover.
• Manage project budgets, ensuring financial targets are met.
• Provide detailed financial reporting and analysis to senior leadership.
• Identify cost and risk mitigation opportunities without compromising delivery or service quality
• Lead and influence cross-functional project teams in a matrix environment
• Provide direction, clarity, and support to team members to ensure alignment with project objectives.
• Ensure appropriate resourcing and coordination across project phases

WHAT WE ARE LOOKING FOR ?

Education & Experience

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
• Minimum 7 years of experience in project or program management within logistics, supply chain, or industrial environments.
• Experience leading warehouse automation implementation projects in a 3PL or contract logistics environment, including capital deployments of robotics, conveyor, and material handling systems for new customer/site start-ups or brownfield facilities, with responsibility for execution coordination, commissioning, and go-live, including WMS integration.
• Hands-on experience managing complex implementation projects with tight timelines and multiple stakeholders.
• Strong communication and stakeholder management skills, with the ability to influence at all levels.
• Financial acumen with experience in budgeting, cost analysis, and financial reporting.
• Analytical mindset with a focus on continuous improvement and solutioning.
• Proficient in Microsoft Office Suite and project management tools (e.g., MS Project, Smartsheet).
• Flexibility to adjust plans and strategies based on project demands or unforeseen challenges.

Leadership & Problem-Solving

• Demonstrated ability to lead and motivate cross-functional teams.
• Strong problem-solving and decision-making skills under pressure.
• Ability to adapt to changing priorities and operational demands.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.