Business / Financial Analyst

Creative Solutions Services, LLC; New York (NY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

New Wave People is seeking an experienced Technology TBM Expense Transparency Consultant to lead cost reporting and TBM frameworks across IT divisions in a hybrid role based near NYC.

You will partner with IT and Finance stakeholders to validate inputs, refine cost models, and translate complex financial data into actionable insights for business leaders. This is a non-technical business analyst position emphasizing financial transparency and governance.

Qualifications

• Experience in TBM, IT financial management, or cost transparency initiatives.
• Advanced Excel skills including data modeling and pivoting.
• Ability to translate complex financial data for non-financial audiences.
• Collaborate with IT, Finance, and business stakeholders at multiple levels.

Responsibilities

• Lead TBM Expense Transparency activities across IT divisions and ensure consistent reporting and cost modeling.
• Develop and refine TBM financial models and reporting frameworks.
• Validate inputs with Service Owners and align cost structures with business value.
• Communicate spend insights to stakeholders and refine allocation methodologies.
• Ensure accuracy and defensibility of TBM reporting through data mapping and rules.

Skills

TBM knowledge

IT financials

Excel advanced

Stakeholder communication

Data analysis

Tools

Power BI

ServiceNow

PeopleSoft

Excel

Job description

***This is not a technical role - This is a Business Analyst, not a Technical Business Analyst.

This is a hybrid role with 3 days on site (or more as needed) and 2 days remote Mon - Fri.30 Minute Unpaid Lunch Break Oneyear Assignment No Holiday work, Overtime or travel required No Parking Provided Candidate is required to be within commuting distance of NYC to maintain hybrid work environment

Overview

The organization is seeking experienced Technology Business Management (TBM) Expense Transparency Consultants to support and manage TBM related financial transparency responsibilities across the full IT landscape. This includes Product Management, Infrastructure & Operations, Cybersecurity, and all other IT service towers. Each consultant will play a critical role in enhancing cost transparency, improving financial accountability, and strengthening the linkage between IT services, cost drivers, and business value for each of the IT service towers.

Key Responsibilities

• Lead and execute TBM Expense Transparency activities across all IT divisions, ensuring consistent financial reporting, allocation logic, and cost modeling practices.
• Manage the ongoing development, maintenance, and refinement of TBM related financial models and reporting frameworks (e.g., cost allocation models, service tower mappings, run/innovate categorization).
• Partner with Service Owners to validate financial inputs, align cost structures, and improve understanding of IT expense drivers.
• Maintain and support the reporting used to communicate spend insights to stakeholders.
• Validate or enhance/update TBM related allocation methodologies
• Ensure accuracy, defensibility, and clarity of financial reporting by continuously refining data sources, mapping logic, allocation rules, and cost modeling assumptions.

Required Qualifications

• Experience in Technology Business Management (TBM), IT financial management, or cost transparency initiatives, IT Billing and Chargeback principals. 1-3 years for (Tier 1)
• Strong understanding of financial operations, including:
  • Budgeting & forecasting
  • Cost allocation
  • Financial reporting and analysis
• Advanced Microsoft Excel skills (data modeling, complex formulas, pivoting, automation, scenario analysis).
• Ability to collaborate with IT, Finance, and business stakeholders at multiple levels.
• Proven ability to translate complex financial data into meaningful insights for non financial audiences.

Additional Qualifications

• Familiarity with TBM tools, cost modeling practices, and cost transparency reporting (e.g., Power BI dashboards, allocation methodologies).
• Experience with ServiceNow (ITFM, CMDB, APM, service taxonomy, request/asset workflows).
• Experience with PeopleSoft financials or similar ERP systems.

Ideal Candidate Profile

• Analytical and detail oriented, with strong problem solving skills.
• Effective communicator capable of facilitating discussions with technical and non technical stakeholders.
• Able to work independently, manage competing priorities, and deliver high quality outputs in a fast paced environment.
• Comfortable working with large, complex financial datasets and evolving TBM frameworks.
• Prior experience working with or supporting organizations within the MTA a plus.

Salary commensurate with scope of work job experience

Proper footwear required to perform tasks in a safe manner.

Perform other reasonably related duties as required.

New Wave People is an Equal Opportunity Employer (EEO).

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