Business Excellence Technician 2

Flex; Pflugerville (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Flex is seeking an Industrial Engineer to drive waste reduction and improve production efficiency at our Pflugerville, TX site. You will conduct time studies, analyze capacity and downtime, and support Kaizen events while developing standardized work and reports.

You will train operators, maintain 5S discipline, and document processes to ensure safety and ergonomics. A technical degree in a relevant field is required; Flex is an Equal Opportunity Employer.

Qualifications

• Technical degree in mechanics, production or industrial engineering or equivalent experience.
• Experience with lean and six sigma methods preferred.
• Ability to analyze capacity, downtime, and workflow data.

Responsibilities

• Execute time studies and consolidate results for industrial engineers.
• Analyze capacity data and direct labor performance to support headcount calculations.
• Monitor downtime in systems and generate root-cause reports with corrective actions.
• Prepare jigs, fixtures, and mockups to support station improvements and validations.
• Support Kaizen events with data collection, measurements, and action follow-up.
• Develop and maintain standardized work instructions and process sheets.

Skills

Time studies

Capacity analysis

Downtime analysis

Kaizen support

Standardized work

Documentation

Operator training

Education

Industrial Engineering or related technical degree

Technical High School with equivalent experience

Tools

FlexFlow

Downtime Tracker

Mamut

Job description

Flex is the diversified manufacturing partner of choice that helps market‑leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

General Purpose

Responsible for continuously driving a culture of excellence in the organization, coaching and enabling waste removal activities using lean and six sigma approaches and tools and guiding actions to a sustainable conclusion.

Principle Accountabilities

• Execute time studies (stopwatch, line balancing, and standard work) and consolidate results using standardized templates for Industrial Engineers.
• Collect, process, and analyze capacity data (equipment and lines) and Direct Labor performance data, supporting headcount calculations, CPH/UPH, and takt/rate analysis.
• Monitor, record, and analyze downtime in systems (e.g., FlexFlow, Downtime Tracker, Mamut), generating reports with root causes, impacts, and corrective actions.
• Prepare, assemble, and/or adapt simple jigs, fixtures, and mockups (moonshine) to support station improvements, prioritizing ergonomics, quality, and safety; support tryouts and validations.
• Support Kaizen events (setup reduction, flow, 5S, standardization, visual management): data collection, time studies, measurements, “asis/tobe” mapping, action followup, and control plans.
• Develop and maintain technical documentation: standardized work instructions (SW), cell/line layouts, process sheets, data collection forms, and reports with numerical and graphical analysis.
• Configure, execute, and document capacity tests/studies and small simulations based on objectives defined by Industrial Engineers, recording procedures, results, and recommendations.
• Maintain software files, spreadsheets, document versions, and measuring equipment according to current revisions; ensure 5S discipline and EHS compliance in the work area.
• Train operators/technicians on new standardized work methods, data collection procedures, and basic use of forms/systems related to CI/IE initiatives.

Education/Experience

• Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or related fields; or Technical High School with equivalent experience.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).