Business Excellence Technician

Flex; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Flex is a diversified manufacturing partner that helps market-leading brands design, build and deliver innovative products. This Industrial Engineer role focuses on time studies, capacity analysis, and data-driven improvements on the shop floor in Austin, TX.

Responsibilities include supporting Kaizen events, developing standardized work, and training operators in data collection and visual management. Strong Excel/PowerPoint skills and experience with FlexFlow are preferred.

Qualifications

• 2–5 years in a manufacturing environment (electronics preferred).
• Exposure to time studies, capacity, standardization, 5S, and improvement project support.
• Proficiency with MS Office; Excel and PowerPoint emphasized.

Responsibilities

• Perform time studies and consolidate results.
• Analyze capacity data and direct labor performance.
• Monitor downtime and generate root-cause reports.
• Prepare jigs/fixtures to support improvements and validations.
• Support Kaizen events with data collection and follow-up.
• Create standardized work instructions and process sheets.
• Run capacity tests and small simulations as needed.
• Maintain documentation and 5S/EHS compliance.
• Train operators on new methods and data collection.

Skills

Time studies

Data collection

Capacity analysis

5S

Kaizen support

Education

Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or related fields

Tools

FlexFlow

Downtime Tracker

Mamut

AutoCAD

Minitab

Excel

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Principal Accountabilities

• Execute time studies (stopwatch, line balancing, and standard work) and consolidate results using standardized templates for Industrial Engineers.
• Collect, process, and analyze capacity data (equipment and lines) and Direct Labor performance data, supporting headcount calculations, CPH/UPH, and takt/rate analysis.
• Monitor, record, and analyze downtime in systems (e.g., FlexFlow, Downtime Tracker, Mamut), generating reports with root causes, impacts, and corrective actions.
• Prepare, assemble, and/or adapt simple jigs, fixtures, and mockups (moonshine) to support station improvements, prioritizing ergonomics, quality, and safety; support tryouts and validations.
• Support Kaizen events (setup reduction, flow, 5S, standardization, visual management): data collection, time studies, measurements, “asis/tobe” mapping, action followup, and control plans.
• Develop and maintain technical documentation: standardized work instructions (SW), cell/line layouts, process sheets, data collection forms, and reports with numerical and graphical analysis.
• Configure, execute, and document capacity tests/studies and small simulations based on objectives defined by Industrial Engineers, recording procedures, results, and recommendations.
• Maintain software files, spreadsheets, document versions, and measuring equipment according to current revisions; ensure 5S discipline and EHS compliance in the work area.
• Train operators/technicians on new standardized work methods, data collection procedures, and basic use of forms/systems related to CI/IE initiatives.

Specialized Job Responsibilities

• Prepare materials and dashboards for performance review meetings (DL, C/T, UPH, OEE, downtime), presenting insights clearly and objectively (PowerPoint/Excel).
• Support organization of technical documentation (specifications, layouts, stationlevel PFMEA/control plans, standard instructions) and updates to internal libraries.
• Conduct data collections/simulations per internal/external customer requirements (when applicable) and support process and 5S audits.

Education / Experience

Education: Technical degree in Mechanics, Production, Electronics, Mechatronics, Manufacturing, Industrial Engineering, or related fields; or Technical High School with equivalent experience.

Experience: 2–5 years in a manufacturing environment (electronics preferred), with exposure to time studies, capacity, standardization, 5S, and improvement project support.

Knowledge / Skills / Abilities

Tools / Software [desirable]

MS Office: Excel (intermediate: formulas, PivotTables, charts), PowerPoint (intermediate), Word.

FlexFlow (required) for flow/downtime analysis; Downtime Tracker and Mamut (preferred) for event/stop analysis.

AutoCAD (preferred) for basic layouts; Minitab (preferred) for basic statistical analysis.

Ability to maintain version control and organize technical files.

IE / Lean

Solid knowledge of time study, capacity/throughput, takt time, line balancing, standard work, 5S, Kaizen, wastes (7+1), value stream mapping (VSM), data collection, and basic rootcause analysis.

Communication

Ability to create clear numerical/graphical reports, present findings to engineers/managers, and train operators/technicians.

Analytical Reasoning

Ability to interpret technical instructions, define problems, collect data, establish facts, and draw valid conclusions; attention to detail and disciplined execution.

Certificates, Licenses, Registrations

Desirable: White Belt/Yellow Belt (Lean Six Sigma), relevant safety/EHS certifications, and Time Study/MTM training (differential).

Scope / Impact

Directly impacts the accuracy of capacity studies, Direct Labor calculations, and operational performance through reliable data collection, standardized documentation, and effective support of improvement events; contributes to process stability, productivity, and safety.

Decision Making / Discretion

Determines data collection methods, measurement sequence, and daily task prioritization within engineering guidelines; recommends method/layout adjustments with validation from the responsible Industrial Engineer.

Supervision / Leadership

May act as a technical reference for operators and other technicians during data collection and standardization activities; may mentor peers in 5S, time study, and use of forms/systems. No formal people management responsibilities.

Work Environment

Occasional exposure to moving mechanical parts, repetitive work, cleaning/processing chemicals, and electrical hazards; PPE and EHS compliance required. Work environment includes both factory floor and office, with frequent line visits.

Physical Demands

Handling of small components; reaching with arms/hands; bending, kneeling, and performing measurements at workstations; frequent standing and walking; sitting for analysis/documentation; occasional climbing/balancing. Ability to lift/move up to 50 lb (≈ 23 kg). Visual acuity required for reading instruments/labels/drawings. Reasonable ergonomic accommodations will be considered as needed.

System Requirements – Summary For Job Posting

Required

MS Excel (intermediate), PowerPoint (intermediate), FlexFlow.

Preferred

AutoCAD, Minitab, Downtime Tracker, Mamut.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).