Business Excellence Program Manager

Jobtailor; Massachusetts; On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor seeks a senior Lean Operations leader to orchestrate product strategy roadmaps, drive end-to-end value streams, and partner with Value Stream leadership to prioritize initiatives that deliver measurable business outcomes.

You will lead strategic programs, establish KPIs, surface risks, and coordinate with Manufacturing, Supply Chain, R&D, Finance, and NPI teams to ensure seamless Stage Gates execution and continuous improvement.

Qualifications

• A Bachelor’s degree in a related field is required; degrees in manufacturing, engineering, science, business, or related areas preferred.
• 7+ years of relevant experience in manufacturing, supply chain, operational excellence, or related fields.
• Advanced expertise in Lean methodologies, tools, and practices to drive optimization.
• Track record of leading significant change initiatives delivering measurable results.
• Experience coordinating cross-functional programs and alignment across sites, suppliers, and partners.
• Strong leadership including coaching, training, stakeholder management, and influencing at multiple levels.

Responsibilities

• Lead product strategy roadmaps and align with Value Stream leadership to prioritize initiatives.
• Drive execution of strategic programs and LCM project plans to deliver defined outcomes.
• Define, manage, and communicate performance metrics and control tower insights to track progress and surface improvements.
• Partner with Value Streams to deliver Continuous Improvement, cost savings, JJOS deployment, and Value Capture Planning.
• Collaborate with supply chain, commercial, R&D, Finance, Product Management, and NPI teams to enable strategic decisions and seamless integration of new products through Stage Gates 3–6.
• Advance LCM processes with Value Streams, including Product Risk Assessment, Issue Management, and Value Stream Optimization.
• Facilitate Lean Six Sigma and operational excellence events to drive breakthrough process improvements and strengthen standard work.

Skills

Lean Methodologies

Operational Excellence

Cross-Functional Leadership

KPIs & Data-Driven Insights

Change Management

Education

Bachelor’s degree in related field

Tools

Lean Six Sigma

Control Tower Insights

JJOS Deployment

Job description

• Lead Product Strategy Roadmap development and alignment, partnering with Value Stream leadership to prioritize initiatives that support VS objectives and E2E supply chain goals.
• Drive execution of strategic programs and LCM project plans, to deliver defined business outcomes.
• Define, manage, and communicate performance metrics, diagnostics, and control tower insights to track progress, identify risks, and surface improvement opportunities.
• Partner with VS teams and functional leaders to deliver Continuous Improvement, cost improvement, JJOS deployment, and Value Capture Planning initiatives tied to operational and financial targets.
• Collaborate with supply chain functions, commercial teams, R&D, Finance, Product Management, and NPI launch leads to enable strategic decision-making and seamless integration of new products through Stage Gates 3–6.
• With VS teams, advance key LCM processes, including Product Risk Assessment, Issue Management, and Value Stream Optimization, to improve execution discipline and value stream performance.
• Facilitate Lean Six Sigma and operational excellence events for the Value streams, including Lean-driven workshops and problem-solving sessions, to deliver breakthrough process improvements, strengthen standard work, and drive measurable business results.

Requirements

• A minimum of a Bachelor’s and/or University degree is required; a degree in Supply Chain, Engineering, Science, Business, or a related field is preferred.
• Minimum of seven (7) years of relevant work experience in manufacturing, supply chain, operational excellence, business excellence, or a related field.
• Advanced expertise in Lean methodologies, tools, and practices to drive process optimization and operational excellence.
• Demonstrated success leading significant change initiatives that have delivered breakthrough organizational results.
• Experience facilitating cross-functional programs and driving alignment across sites, suppliers, and business partners.
• Strong leadership capability, including coaching, training delivery, stakeholder management, and influencing across multiple levels of an organization.
• Ability to build trust and credibility quickly, with strong collaboration, facilitation, communication, and influencing skills.
• Experience defining KPIs, tracking value delivery, and translating data into clear, actionable business insights.

Core Competencies

Demonstrates advanced expertise in Lean Methodologies and Operational Excellence to drive process optimization and deliver measurable business results. Proven ability to lead cross-functional teams, define KPIs, and translate data into actionable insights for strategic decision-making.

Highest-signal resume keywords

• Lean Methodologies
• Operational Excellence
• Cross-Functional Collaboration
• KPI Definition and Tracking
• Change Management

ATS Optimization Keywords

Hard Skills

• Process Optimization
• Value Stream Optimization
• Performance Metrics Management
• Product Risk Assessment
• Issue Management
• Value Capture Planning
• Continuous Improvement
• Project Management
• Data Analysis
• Supply Chain Management

Soft Skills

• Leadership
• Coaching
• Stakeholder Management
• Collaboration
• Communication

Industry Keywords

• Manufacturing
• Supply Chain
• Operational Excellence
• Business Excellence
• NPI Launch

Tools & Technologies

• Lean Six Sigma
• Control Tower Insights
• JJOS Deployment