Business Development Specialist - PST

Amplity Health; Spokane (WA); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare partner is seeking a Business Development Specialist to engage healthcare professionals and promote assigned client products. The candidate should have a Bachelor's degree and at least 2 years of relevant experience, demonstrating strong communication and selling skills. This full-time position offers competitive benefits and the flexibility of remote work.

Benefits

Medical insurance

Dental insurance

401K plan

Paid time off

Qualifications

• Bachelor's degree is required.
• Minimum of 2 years relevant business or sales experience.
• Excellent technical skills with Microsoft Office.

Responsibilities

• Engage Health Care Professionals to promote products.
• Maintain relationships and educate on product use.
• Prepare reports for management as needed.

Skills

Excellent verbal communication

Persuasive selling skills

Active listening skills

Technical proficiency with Microsoft Office

Organizational skills

Education

Bachelor's degree from an accredited institution

Job description

Overview

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.

Business Development Specialist-Remote Engagement

Amplity has a current full-time opportunity. This is a salaried potential with full benefits including medical, dental, vision, pet insurance, 401K, company funded life insurance, long-term, short-term disability, mental wellness program. Professional development opportunities, generous PTO, paid holidays, and more.

Position Summary: Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize the product\'s selling potential and meet program and Client objectives. The BDS achieves this by developing and maintaining relationships with HCPs and by educating them about product features, benefits, safety, approved indications and loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion and maintains a competent level of product, program and customer activity knowledge. The BDS is expected to collaborate with Client field-based teams and management. There may be some on-site practice visits for in-services.

Essential Duties / Responsibilities

• Effectively and persuasively communicate with customers utilizing selling, listening and negotiation skills, proper terminology and approved messaging, and effectively using approved promotional aids. Interactions shall be targets in regions that can include office staff, injectors and patients for the purpose of managing platform participation and ensuring they are maximizing the benefits of the loyalty platform.
• Manage daily call activity according to defined expectations with the purpose of influencing customers and increasing platform awareness
• Profile and manage targeted list of accounts and provide value-added benefits to grow product and platform awareness
• Create and implement business plans to achieve business goals
• Maintain call productivity and metrics that are required by the program
• Achieves quarterly client KPIs
• On behalf of our client promote their product(s) via the telephone (outbound and/or inbound calls) by engaging assigned targets in in-depth discussions to achieve individual and company goals
• Maintain thorough knowledge of client product(s), program and all platforms
• Verify and complete required data entry in Amplity/Client CRM systems, such as details of the target\'s responses, call activity and any follow-through actions
• Listen and respond appropriately to customer needs and questions within program timelines
• Partner and collaborate with client field sales account managers and client sales managers to plan account coverage when required
• Create and maintain a positive impression with client and clients\' customers
• Prepare reports for management as needed
• Fully comply with all laws, regulations and Amplity Policies, Code of Conduct, all privacy and data guidelines and relevant state and federal laws and regulations
• Participate in teleconference and live (when required) National, regional and district meetings and training sessions and represent client at National and/or local conventions when applicable
• Other projects assigned

Key Working Relationships

• Report to Amplity Performance Manager or Program Director
• Work closely with other team members assigned to the program and members of Amplity home office support
• Maintain a positive working relationship with customers, client contacts, and all client business units

Education and Experience

• Required: Bachelor\'s degree from an accredited institution
• A minimum of 2+ years of relevant business or sales experience
• Flexibility to cover multiple time zones
• Ability to travel to office sites if needed
• Willingness to cover all time zones if needed
• Successfully pass all required Amplity and client training
• Excellent technical skills with Microsoft Office and other programs as needed

• Preferred: B2B, Inside Sales; Aesthetics experience

Knowledge, Skills and Abilities

• Excellent verbal, written and interpersonal communication skills
• Clear, articulate and grammatically sound speech, professional demeanor and excellent phone manner
• Strong focus on providing customers with superior support and service
• Ability to learn, understand and communicate complex information over the telephone
• Strong rapport building and active listening skills
• Excellent selling, closing, persuasion and presentation skills
• High initiative, effort and commitment to complete projects
• Ability to comprehend and communicate complex technical/medical terminology and maintain technical expertise including competitive product knowledge
• Self-motivated and disciplined
• Good organizational and planning skills, attention to detail and accuracy
• Ability to work independently and as a team member
• Flexibility to handle multiple tasks simultaneously
• Ability to deal with people at all levels inside and outside of the company
• Proficiency in Microsoft Word, Excel, and Outlook
• Ability to complete Amplity and client training in full
• Willingness to drive to and around customer offices within the assigned region, with a valid driver\'s license and safe driving record; regional travel may be required

Key Performance Competencies

• Interpersonal Savvy
• Strategic Planning
• Customer Focus
• Business Acumen
• Driving for Results
• Integrity
• Dealing with Ambiguity
• Time Management
• Motivating others
• Autonomous

EPIIC Values

All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.

Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us

Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80\'s as Physician Detailing Inc., or in the 00\'s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out, with deep grasp on product lifecycles, marketing hurdles, operational nuances, and the needs of providers and patients. We help our clients launch products + operate smoothly with precision across all business shapes, sizes + specialties.

We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.

Diversity Policy

We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on skills, knowledge, abilities, job performance and other qualifications. Amplity Health maintains policies to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.