Business Development Specialist

SERVPRO of Coffee, Franklin, Warren Counties; Richmond (VA); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Paid training

Paid time off

Professional development

Career advancement

Quarterly bonus program

Job summary

SERVPRO Team Ridner is seeking a Business Development Representative to cultivate relationships and drive growth in Manchester, TN, serving Coffee, Franklin, Warren, Bedford, Lincoln, Marshall and Moore Counties.

You will work with insurance professionals, property managers, business owners, healthcare facilities, municipalities and others, executing a structured territory plan while delivering exceptional customer service and building long-term partnerships.

Qualifications

• Minimum of two years of B2B outside sales experience.
• Excellent communication and relationship-building skills.
• Strong customer service and time management.
• Self-motivated and results-driven; able to work independently.
• Proficient with Microsoft Office and CRM software.
• Valid driver's license with clean driving record.

Responsibilities

• Attend daily team meetings and coaching sessions.
• Plan and execute daily sales routes.
• Develop and maintain relationships with referral partners.
• Identify and develop new business opportunities.
• Present SERVPRO Emergency Ready Plans (ERP) to clients.
• Coordinate community networking events and CE sessions.
• Maintain detailed records of customer interactions and sales activity.

Skills

Communication skills

Customer service

Self-motivated

Time management

CRM software

Microsoft Office

Driver's license

Education

Bachelor's degree in Business/Marketing

Tools

CRM software

Microsoft Office

Job description

Business Development Representative

Location: Manchester, TN (Serving Coffee, Franklin, Warren, Bedford, Lincoln, Marshall & Moore Counties)

Build Relationships. Grow Your Career. Make a Difference.

At SERVPRO Team Ridner, we're more than a restoration company—we help families and businesses recover after water damage, fire, mold, storms, and other unexpected disasters.

We're looking for an energetic, relationship-driven Business Development Representative who enjoys meeting new people, building long-term partnerships, and making a real impact in the community.

If you're motivated by goals, enjoy networking, and want to work for a growing company where your effort directly impacts your income and career growth, we'd love to meet you.

Compensation & Benefits

• $52,000 annual base salary
• Quarterly performance bonus based on referral sales
• Target first-year earnings of approximately $60,000+
• Paid training and ongoing coaching
• Paid time off
• Professional development opportunities
• Career advancement opportunities
• Supportive, team-oriented culture

Performance Bonus

Business Development Representatives participate in a quarterly bonus program based on 2.5% of qualified referral sales. This performance-based bonus rewards relationship building and territory growth, providing realistic on-target earnings of approximately $60,000+ annually, with additional upside for exceptional performance.

Build on an Established Territory

This is not a position where you'll be starting from scratch.

You will inherit an established territory with existing referral partners and strong relationships throughout our seven-county service area. Rather than building a book of business from the ground up, you'll strengthen existing partnerships while creating new opportunities for growth.

You’ll work with insurance professionals, property managers, business owners, healthcare facilities, municipalities, schools, contractors, and other referral partners who rely on SERVPRO when disaster strikes.

What You'll Do

Daily Sales & Territory Management

• Attend daily team meetings and coaching sessions
• Plan and execute daily sales routes
• Prepare for client meetings and prospecting activities
• Prioritize daily objectives
• Complete reporting and administrative tasks

Business Development

• Build and maintain relationships with referral partners
• Identify and develop new business opportunities
• Execute a structured territory management plan
• Document customer interactions and sales activity
• Develop and achieve monthly sales objectives
• Conduct client appreciation activities
• Follow up to ensure outstanding customer satisfaction

Commercial Business Development

• Present SERVPRO Emergency Ready Plans (ERP)
• Gather facility information and emergency response data
• Develop customized preparedness plans for commercial clients
• Conduct follow-up visits to maintain relationships and readiness

Community Involvement

• Coordinate continuing education events
• Attend networking functions and community events
• Participate in professional associations
• Represent SERVPRO Team Ridner throughout the community

The Ideal Candidate

This position isn't for everyone.

We're looking for someone who genuinely enjoys building relationships and spending time in the community. Most days you'll be meeting with insurance professionals, property managers, business owners, schools, healthcare facilities, municipalities, and other referral partners—not sitting behind a desk.

You’ll thrive in this role if you:

• Love meeting new people and building relationships.
• Are competitive and motivated by achieving goals.
• Want your effort to directly impact your income.
• Can work independently without constant supervision.
• Stay organized and manage your own schedule effectively.
• Follow through on commitments.
• Build trust naturally rather than relying on high-pressure sales tactics.
• Enjoy networking and becoming involved in your local community.
• Want a long-term career with opportunities for growth.

This position is probably not a good fit if you prefer working behind a desk, dislike networking, or struggle with self-motivation.

Success comes from consistently building relationships, becoming a trusted resource in the community, and executing your daily sales plan.

Qualifications

Required

• Minimum of two years of B2B outside sales experience
• Excellent communication and relationship-building skills
• Strong customer service skills
• Self-motivated and results-driven
• Highly organized with excellent time management skills
• Comfortable using Microsoft Office and CRM software
• Valid driver's license with an acceptable driving record

Preferred

• Bachelor's degree in Business, Marketing, or related field (or equivalent experience)
• Experience in restoration, construction, property management, insurance, or other service industries
• Strong business and financial acumen

Work Environment

This position combines office work with extensive local travel throughout our service territory.

• Full-time
• Monday-Friday
• Typical schedule: 8:00 AM – 5:00 PM
• Up to 90% local travel
• Occasional evening networking events and limited overnight travel

Why SERVPRO Team Ridner?

At SERVPRO Team Ridner, we believe we're in the people business—we just happen to provide restoration services.

When disaster strikes, people need more than repairs—they need someone they can trust. That's why relationships matter here.

You’ll receive hands‑on coaching from an ownership team that is committed to your success. We don't believe in handing someone a territory and hoping for the best—we provide the training, support, and resources needed to help you build lasting relationships and grow your career.

We invest in our people because we believe great people build great companies. As we continue to grow, you'll have opportunities to grow with us.

If you're looking for more than just another sales job and want a career where your work genuinely makes a difference in your community, we'd love to hear from you.

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