Business Development Sales Manager

PuroSystems LLC; California; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Marketing Manager to lead their Franchise marketing team. This role is pivotal in developing and executing an annual marketing plan that not only promotes services but also fosters a diverse customer base. The ideal candidate will train and coach a professional marketing team, ensuring customer satisfaction and resolving complaints swiftly. By embodying a 'One Team' mentality, you will enhance brand awareness and contribute to community service initiatives. This is a fantastic opportunity to make a significant impact while advancing your career in a supportive and growth-oriented environment.

Benefits

Online Mobile Courses

Flexible Scheduling

Paid Training for Career Advancement

Opportunity to Help People in Times of Need

Aggressive Competitive Wages

Qualifications

• Strong communication skills with a genuine interest in people.
• Ability to build relationships and create win-win situations.

Responsibilities

• Manage Franchise marketing team and all sales initiatives.
• Develop and implement annual marketing plan to promote services.

Skills

Effective Communication

Relationship Building

Organizational Skills

Sales Skills

Job description

Marketing Manager

Company and Culture:

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description:

With a ‘One Team’ mentality, manage the Franchise marketing team and all sales and marketing initiatives. Develop and implement an annual marketing plan, which promotes Franchise services and develops a diverse customer base. Train and coach a professional marketing team capable of achieving annual sales revenue goals. Manage and improve customer satisfaction, including the resolution of any customer complaints. The annual marketing plan is effectively executed, resulting in the achievement of annual sales revenue goals, building of Brand awareness, an increase in new customers, and expansion of diverse markets. Customer expectations are met or exceeded. All customer complaints are resolved quickly to the satisfaction of the customer. A PuroClean Marketing Manager takes pride in going above and beyond customer expectations in their times of need by providing a world-class level of service which sets us apart from our competitors in the industry.

Responsibilities:

• Develop and manage marketing tasks unique to the needs of PuroClean and its customers and clients, planning of continuing education classes, hosting lunch and learns, and building relationships with centers of influence.
• Identify, create, and execute annual marketing objectives in line with the operating budget.
• Monitor customer satisfaction by reviewing customer satisfaction forms, conducting follow-up phone calls, and doing follow-up visits to ensure customers are satisfied.
• Recruit, train, and coach additional sales staff when applicable.
• Build brand awareness, promote the ‘One Team’ culture and have a genuine willingness to make a difference in your community through service.

Qualifications:

• Ability to communicate clearly and effectively with a genuine interest in people, asking open-ended questions and delivering the brand ‘message’.
• Talent in identifying and maximizing opportunities to build relationships with clients and customers to create win-win situations and support the business. Excellent organizational skills.
• Comfortable with setting and running appointments, educational classes, and community events in a group setting.
• Respect for safety and brand identity guidelines. Ability to present yourself professionally and with integrity in a sales-based setting.

Benefits:

• Bonus based on performance.
• Company car.
• Company parties.
• Competitive salary.
• Opportunity for advancement.
• Training & development.

Perks:

• Online Mobile Courses.
• Flexible Scheduling.
• Paid Training for Career Advancement.
• Opportunity to Help People in Times of Need.
• Aggressive Competitive Wages.