Business Development Sales Executive – Cruises (MICE Industry)
Business Development Sales Executive – Cruises (MICE Industry)
2 days ago Be among the first 25 applicants
Direct message the job poster from Landry & Kling Global Ship Solutions
Founder & CEO of Landry & Kling Global Ship Solutions / Ship Sourcing & Logistics / Environmentalist & Global Sustainability Advocate / Adventure…
We are seeking a dynamic and self-motivated Business Development Sales Executive to develop cruise group sales within the MICE (Meetings, Incentives, Conferences, and Exhibitions) market. The ideal candidate has a proven track record in hospitality or travel sales, deep knowledge of cruise operations, and the ability to build strong B2B relationships with corporate planners, travel agents, and event organizers.
Responsibilities
- Proactively identify and close new business opportunities within the MICE segment for cruise bookings (charters, group reservations, incentive travel, etc.).
- Develop and manage a strong pipeline of qualified leads through research, networking, trade shows, and outbound sales efforts.
- Build strategic relationships with corporate clients, event planners, DMCs, TMCs, and travel advisors.
- Represent the company at industry trade shows, client events, site visits.
- Develop and participate in speaking engagements, presenting webinars and with industry panels.
- Tailor cruise offerings and sales opportunities to meet the unique needs of meetings, incentives, conferences, and exhibitions.
- Collaborate with marketing and operations teams to develop custom proposals and execute group programs.
- Monitor market trends, competitor activity, and customer feedback to inform company strategy and offerings.
- Meet or exceed monthly and quarterly sales targets and KPIs.
- Prepare regular sales forecasts, activity reports, and performance updates.
- Maintain ZOHO CRM with accurate and up-to-date records of contacts, accounts, and sales activity.
Required Qualifications
- Minimum 3–5 years of experience in B2B sales, preferably in cruise, travel, hospitality, or event services.
- Strong knowledge of the MICE industry and its sales cycles.
- Experience selling to corporate planners, incentive houses, and meeting/event managers.
- Excellent communication, negotiation, and presentation skills.
- Highly self-directed and results-driven with a hunter mentality.
- Comfortable with remote work and frequent travel to client meetings and events.
- Proficiency with CRM systems (e.g., Zoho, HubSpot, Salesforce), Microsoft Office, and digital communication tools.
Preferred Qualifications
- Existing book of business or network in the corporate and MICE travel space.
- Knowledge of cruise line group sales operations and logistics.
- Event planning or incentive program experience a plus.
- Competitive base salary + commission
- Performance bonuses and incentives
- Travel benefits and cruise perks
- Health, dental, life insurance and 401(k)
- Paid vacation time and holidays
- Remote work opportunity
Key Performance Indicators (KPIs)
- Monthly Sales Quota Achievement – Meet or exceed monthly and quarterly revenue targets for group cruise bookings.
- Lead Conversion Rate – Maintain a conversion rate of qualified leads to closed bookings above 25%.
- New Business Development – Generate a minimum of 10–15 new qualified MICE leads per month.
- Average Deal Size – Maintain or exceed an average group sale value based on product range.
- CRM & Pipeline Management – Update 100% of lead and account activity in the CRM weekly.
- Client Meeting Activity – Conduct a minimum of 8–10 meaningful client meetings per week (virtual or in person at a trade show or event).
- Event/Trade Show Engagement – Participate in 4–6 qualified, budgeted trade shows or webinars per year.
- Customer Satisfaction – Maintain an average rating of 4 out of 5 or higher on post-trip surveys.
How to Apply
Submit your resume and a brief cover letter highlighting your MICE industry experience and a successful group travel program you’ve led or closed to humanresources@landrykling.com.
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