Business Development Representative - Workvivo

Zoom; Boston, Northern (MA, KY); Hybrid; USD 65,000 - 120,000; Full time

Job summary

Zoom is seeking a proactive Sales Development professional to join our Boston-based team on a hybrid schedule. You will generate qualified opportunities by outreach across phone, email, LinkedIn, and other channels, engaging senior decision-makers at leading organizations to fuel pipeline.

You’ll receive structured onboarding, coaching, and certification, with ongoing training to grow a long-term career in technology sales.

Qualifications

• Experience in a client-facing role with strong customer outcomes.
• Excellent verbal and written communication abilities.
• Comfort with making cold calls and reaching out via multiple channels.
• Resilient, motivated to meet objectives, and eager to learn.

Responsibilities

• Generating qualified sales opportunities through outreach via phone, email, LinkedIn, and other channels.
• Building relationships with senior decision-makers and exploring new business opportunities.
• Researching potential customers and conducting discovery to identify challenges and priorities.
• Qualifying opportunities and arranging meetings for Account Executives.
• Representing the Workvivo/Zoom brand with professionalism and enthusiasm in every interaction.
• Enhancing sales expertise through onboarding, coaching, accreditation, and ongoing development.

Skills

Client-facing experience

Communication skills

Cold calling

Resilience

Curiosity

Tech-savvy

Tools

LinkedIn

Job description

What You Can Expect

Workvivo is transforming the way organizations connect, engage, and communicate through Workvivo HQ, Zoom's AI-powered platform designed to drive employee engagement, communication, and culture at scale.

As we scale globally, we're looking for driven individuals to join our Sales Development team. You'll engage directly with senior decision-makers at some of the world's most recognizable organizations, creating pipeline that fuels our growth.

From day one, you'll follow a structured onboarding and ramp plan with dedicated coaching, certification, and continuous development. Whether you have prior sales experience or have excelled in a customer-facing role, we're looking for people who are hardworking, coachable, and hungry to grow.

This is a hybrid role based in Boston, with three days per week in the office

About The Team

Workvivo is a digital platform designed to enhance workplace culture, ensuring employees feel valued, included, and connected regardless of their location.

Dedicated to improving workplace experiences and achieving impactful results, it supports organizations worldwide. Spanning industries like automotive, technology, manufacturing, logistics, and finance, Workvivo transforms employee engagement across diverse sectors.

Responsibilities

• Generating qualified sales opportunities through professional outreach using phone, email, LinkedIn, and various other channels.
• Building relationships with senior decision-makers while identifying and exploring new business opportunities.
• Researching potential customers and conducting discovery discussions to identify their challenges and business priorities.
• Qualifying opportunities and arranging meetings for Account Executives.
• Representing the Workvivo brand with professionalism, enthusiasm, and curiosity is essential in every interaction and engagement.
• Enhancing sales expertise through structured training that integrates onboarding, coaching, accreditation, and ongoing development.

What We're Looking For

• Possess experience in a client-facing role where relationships were cultivated effectively and exceptional customer experiences were consistently provided.
• Exhibit exceptional communication skills when engaging with individuals daily.
• Comfort with making cold calls and engaging prospective customers through phone, email, LinkedIn and other outreach channels.
• Demonstrate resilience, and motivation to achieve objectives, with a sincere commitment to learning and ongoing self-improvement.
• Demonstrate curiosity, adaptability, and the ability to embrace feedback while quickly learning new technologies and tools related to sales.
• Demonstrate enthusiasm to develop and succeed in a lasting career within technology sales.

Compensation:

Approximately 65,000−120,000 OTE annually, based on a standard 40-hour work week. This is a non-exempt position eligible for overtime pay in accordance with applicable law.

Salary Range or On Target Earnings:

Minimum:

$31.00

Maximum:

$58.22

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

Anticipated Position Close Date

10/04/26

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.

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