Business Development Representative - Milwaukee County

Miramont Behavioral Health; Town of Middleton (WI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Miramont Behavioral Health in Middleton, Wisconsin seeks a Business Development Representative to expand referral networks with hospitals, physicians and other professional sources. You will host the public, represent the facility, and develop strategies to increase admissions and services across Milwaukee County.

The role requires 2+ years in healthcare business development or marketing, knowledge of the local market and behavioral health treatments, and flexible hours including evenings and

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s Degree in Business, Behavioral Health, Marketing, or related field preferred.
• At least two years’ related healthcare business development/marketing experience preferred.

Responsibilities

• Develop and implement business development programs with the Director of Business Development.
• Maintain a schedule of primary sources (business, industry, EAPs, managed care, physicians).
• Document all contacts in the CRM and prepare reports and materials.
• Develop and maintain new accounts and markets; expand referral sources and admissions.
• Represent the facility at civic and professional events to grow referrals.

Skills

Relational skills

Multitasking

Market knowledge

Flex hours

Education

Associate or Bachelor's in Business/Marketing/Behavioral Health

Job description

Business Development Representative - Milwaukee County | Miramont Behavioral Health | Middleton, Wisconsin

About the Job

PURPOSE STATEMENT: The Business Development Representative is responsible for expanding the facility’s lines of service as defined by management by developing and retaining referrals from hospitals, physicians, and other professional referral sources. Represents the facility to the public, as well as hosting the public when visiting the facility. Employs creative approaches with well-established methods for growing reputation among professional referrals.

Roles and Responsibilities

ESSENTIAL FUNCTIONS

• Develops and implements business development programs in consultation with the Director of Business Development (DBD).
• Maintains a schedule of primary sources including business, industry, EAPs, managed care of
• clients, physicians/licensed practitioners, and allied health professionals. Documents every contact in the appropriate Customer Management Relationship system.
• Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.
• Develops and maintains new account relationships and markets. Targets and creates new strategies for increasing business in highly competitive markets. Increases the number of referral sources within a facility such as with physician, social workers and discharge planners.
• Develops strong relationships with key referral sources. Develops and maintains key business development accounts and responds to all business development opportunities. Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan.
• Develops and conducts community workshops and seminars and hospital tours to educates clients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources.
• Represents the facility at civic and professional functions and communicates mission in all outreach interactions. Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility.
• Manages leads from referral sources and ensures efficient admissions process for clients. Maintains collaborative working relationship with Admissions Department.
• Collaborates closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education staff to generate referral sources.
• Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility.
• Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements.
• Generates face to face meetings and admissions activity per goal.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS

• High school diploma or equivalent required. Associate’s or Bachelor’s Degree in Business, Behavioral Health, Marketing, or related field preferred.
• At least two years’ related experience in healthcare business development and marketing role in behavioral health or substance use preferred.
• Good understanding of the local market and referral base.
• Knowledge of psychiatric and chemical dependency treatments.
• Organized and demonstrate the ability to multitask and have well-developed and effective relational skills.
• Must be able and willing to work flexible hours, including evenings, early mornings, and weekends.

LICENSES/DESIGNATIONS/CERTIFICATIONS

Must have and maintain a valid driver's license and clean driving record, maintain automobile insurance coverage and have access to an automobile, where facility requires.

SUPERVISORY REQUIREMENTS

This position is an Individual Contributor.

Why Miramont Behavioral Health? Miramont Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Miramont Behavioral Health is an EOE. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.