Business Development Representative - Central Valley/Central CA

Fair Oaks Recovery Center, LLC; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Fair Oaks Recovery Center, LLC is seeking a Business Development Representative to grow the facility’s lines of service and levels of care by developing and retaining referrals from professional sources. You will host the public at the facility and represent the center in community and professional events, building strong relationships with referral sources and managing CRM records.

Responsibilities include developing programs with the Director of BD, maintaining primary sources, and ensuring

Qualifications

• High school diploma or equivalent required.
• Associate’s or Bachelor’s Degree in Business, Behavioral Health, Marketing, or related field preferred.
• Two or more years’ related experience in healthcare business development and marketing role preferred.
• Good understanding of the local market and referral base.
• Organized and able to multitask with strong relational skills.
• Must be able and willing to work flexible hours, including evenings, early mornings, and weekends.

Responsibilities

• Develops and implements business development programs in consultation with the Director of Business Development (DBD).
• Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals.
• Documents every contact in the CRM system.
• Maintains current account information and business development referral/admission records and statistics, including reports.
• Develops and maintains new account relationships and markets.
• Targets and creates new strategies for increasing business in competitive markets.
• Increases referral sources within a facility (physicians, social workers, discharge planners).
• Develops strong relationships with key referral sources.
• Maintains and supports targeted referral source contacts weekly.
• Develops community workshops and facility tours to educate clients and referral sources.
• Represents the facility at civic and professional functions and outreach interactions.
• Acts as liaison between the facility, referral sources and the public to promote the facility.

Skills

Healthcare business development

CRM systems

Relationship building

Multitasking

Education

Associate’s or Bachelor’s Degree in Business/Behavioral Health/Marketing

Tools

CRM software

Job description

About the Job

PURPOSE STATEMENT: The Business Development Representative is responsible for growing the facility’s lines of service and levels of care as defined by management by developing and retaining referrals from professional referral sources across various account types. Represents the facility to the public, as well as hosting the public when visiting the facility. Employs creative approaches with well-established methods for growing reputation among professional referrals.

Compensation

Compensation: $80k-$100k

Roles and Responsibilities

ESSENTIAL FUNCTIONS:

• Develops and implements business development programs in consultation with the Director of Business Development (DBD).


• Maintains a schedule of primary sources including business, industry, EAPs, managed care of clients, physicians/licensed practitioners, and allied health professionals.


• Documents every contact in the appropriate Customer Relationship Management (CRM) system.


• Maintains current account information and business development referral/admission records and statistics, including the preparation of business development reports and materials.


• Develops and maintains new account relationships and markets.


• Targets and creates new strategies for increasing business in highly competitive markets.


• Increases the number of referral sources within a facility such as with physician, social workers and discharge planners.


• Develops strong relationships with key referral sources.


• Develops and maintains key business development accounts and responds to all business development opportunities.


• Maintains and lends customer support to designated number of targeted referral source contacts per week, as set forth in a quarterly marketing plan.


• Develops and conducts community workshops and seminars and facility tours to educates clients, families, community and other referral sources on programs, services and amenities provided by facility and provides an opportunity to identify potential referral sources.


• Represents the facility at civic and professional functions and communicates mission in all outreach interactions.


• Acts a liaison between the facility, referral sources and the general public to further the goals and positive, professional image of the facility.


• Manages leads from referral sources and ensures efficient admissions process for clients.


• Maintains collaborative working relationship with Admissions Department


• Collaborates closely with facility discharge planners, social workers, case managers, physicians and management, as well as providing education staff to generate referral sources.


• Maintains current awareness of changes in the industry through self-education, peer education and professional and community involvement for the betterment of this position and the facility.


• Attends scheduled department meetings to provide timely reports on month-end reviews, client servicing schedules, customer sales forms and other reporting requirements.


• Generates face to face meetings and admissions activity per goal and documents in CRM in a timely manner.

Education/Experience/Skill Requirements

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.


• Associate’s or Bachelor’s Degree in Business, Behavioral Health, Marketing, or related field preferred.


• Two or more years’ related experience in healthcare business development and marketing role preferred.


• Good understanding of the local market and referral base.


• Organized and demonstrate the ability to multitask and have well-developed and effective relational skills.


• Must be able and willing to work flexible hours, including evenings, early mornings, and weekends.

Licenses/Designations/Certifications

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license and clean driving record, maintain automobile insurance coverage and have access to an automobile, where facility requires.

Supervisory Requirements

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor.

Why Fair Oaks Recovery Center?

Fair Oaks Recovery Center offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Fair Oaks Recovery Center is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.