Business Development Representative - ATL

WeHireYou; Atlanta (IN); Hybrid; USD 50,000 - 80,000; Full time

Job summary

PagerDuty is seeking a Business Development Representative to fuel our sales pipelines with promising leads and territory coverage. You will collaborate with Account Executives in a fast-paced, high-volume environment, leveraging COM and solution selling to drive growth and transformation across enterprise accounts.

Join a hybrid work model with prominent clients and a focus on delivering customer-centric outcomes using Salesforce, Outreach, and Demandbase to optimize sales activities.

Qualifications

• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
• Ability to manage multiple leads and opportunities in a fast-paced, high-volume environment.
• Adaptive, resilient, and passionate about technology.

Responsibilities

• Value Selling- highlight PD value and benefits addressing customer needs.
• Communicate PagerDuty's value proposition to evaluate purchase interest and drive transformation.
• Adapt to COM selling model and use solution selling/customer-centric methods.
• Build genuine connections with customers and maintain pipeline health.
• Meet sales goals with a track record of success and strong time management.
• Collaborate efficiently and prepare for meetings and follow-ups to meet commitments.
• Target enterprise accounts through phone, email, video, and social channels.

Skills

Excellent communication

Prospecting

Outbound selling

Organization

Education

BA/BS degree

Tools

Salesforce

Sales Navigator

Outreach

Demandbase

Job description

Business Development Representative - ATL

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

Overview Of The Role

PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before.

Key Responsibilities

• Value Selling- focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenge
• Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
• Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method
• Sales Effectiveness- Establishing, overseeing and maintaining genuine connections with customers
• Consistently achieve sales goals, maintaining a proven track record of success.
• Exhibit strong collaboration and time management skills to maximize efficiency and productivity.
• Sales Execution- Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives"
• Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies.
• Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts
• Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase to optimize sales activities and focus.

Basic Qualifications

• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
• Strong organizational skills to manage and prioritize multiple leads and opportunities effectively.
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
• Passion for technology
• 1-2 Years experience in outbound prospecting

Preferred Qualifications

• Prior sales development experience preferred
• Experience using salesforce.com preferred
• BA/BS Degree

Where we work

PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Location restrictions

• Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
• Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
• United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

How we work

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies...