Business Development Representative, Affiliations Department

Heartland Dental LLC; Effingham (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Heartland Dental LLC is seeking a results‑driven Business Development Representative to fuel inorganic growth through targeted affiliation sourcing and relationship building with doctors, owners, and intermediaries. You will participate in trade shows, manage prospect data in CRM, and work cross‑functionally to close successful partnerships.

Ideal candidates bring 5+ years in sales or M&A within healthcare, strong communication skills, and the ability to travel up to 50% while pursuing

Qualifications

• At least five years of sales, consulting or M&A experience in dental or healthcare services.
• Experience working with dentist or doctor owners during ownership transitions.
• Ability to cold-call and communicate clearly with callers.
• Advanced communication skills, both verbal and written.
• Bachelor's degree required.

Responsibilities

• Source new affiliation leads from owners, brokers, CPAs, and other channels.
• Build and maintain relationships with sources for lead generation.
• Identify key attributes of leads and qualify opportunities.
• Deliver a high volume of marketing interactions with owners and advisors.
• Meet quotas for calls and qualified leads; support profitability goals.
• Represent Heartland at trade shows and dental conferences for lead generation.
• Maintain prospect data and input into CRM; help move deals through funnel.
• Collaborate with due diligence, operations and integration teams.

Skills

Sales experience

Relationship building

Communication skills

CRM usage

Travel readiness

Education

Bachelor's degree

MBA preferred

Tools

CRM

MS Office

Job description

Business Development Representative - Affiliations Team

We are looking for a self-motivated individual that can thrive in a fast-paced environment to help continue Heartland Dental's growth. The Business Development Representative is the primary source of inorganic growth for the largest dental support organization in the country. Heartland is backed by KKR and is well capitalized in order to continue its rapid growth.

Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,100 supported doctors across 39 states and the District of Columbia in 1,900+ dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the clinical leaders of their practice, retain full clinical autonomy, and establish their own care philosophies. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and patient experiences.

Help Heartland Dental grow by attracting and affiliating with successful dental practices, owners, and their teams. The Business Development Representative will be focused on origination and deal sourcing initiatives for Heartland. This individual will be responsible for building relationships with doctors and intermediaries through outbound calls, in-person meetings, conferences, and other marketing efforts in order to expand Heartland’s deal flow. In addition to partnering with doctors this individual will also work closely with our world class support team to ensure a successful long-term partnership between the doctor and support teams.

Heartland Dental's mission and vision are core to the company and drive all that we do. Heartland is a world-class company and the leader in dentistry, with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve while providing exceptional careers for our employees and creating value for our stakeholders. Supporting great doctors and teams is at the center of everything we do.

Dental practice affiliations are at the core of Heartland’s growth strategy and have been the foundation upon which Heartland has achieved its success over more than 25 years. By affiliating with the nation’s highest quality dental practices, Heartland grows its mission to support dentists and their teams while gaining valuable clinical expertise from Doctors and Hygienists to help support and mentor others across its community.

Below is an overview of the duties and responsibilities associated with this position:

• Achieve
  • Focus on sourcing new affiliation leads from all areas and channels (owner, broker, CPA, etc.)
  • Continuously cultivate and maintain positive relationships with sources for lead generation
  • Ability to identify and qualify the key aspects of a potential lead, understanding key attributes for success
  • Deliver and maintain a high volume of marketing interactions with owners, advisors and other third parties, virtually and in person
  • Meet regular quotas for calls and qualified leads; Achieve financial goals including minimum spend and profitability requirements
• Execute
  • Actively participate and represent Heartland in trade shows, dental conferences, and other third party events focused on dental owners for lead generation and visibility of the company
  • Stay in frequent contact with existing and past owners to uncover opportunities
  • Maintains prospect information/tracking data and provides input to other company pipeline systems
  • Track outbound activity and prospects in internal CRM as well as update and leverage CRM to assist moving the deal through the funnel
  • Help develop targeted approach to new and existing markets in which we have a presence to drive growth
• Collaborate
  • Assist internal teams throughout entire deal process, including working closely with due diligence team
  • Facilitate efficient deal closing and coordinate with operations and integration teams for smooth practice transitions
  • Work strategically to find opportunities to help our company grow, while also continuously improving the role to enhance performance across the team

Minimum Requirements:

• Technical
  • At least five years of sales, consulting or M&A experience either in the dental industry or similar healthcare services industry
  • Experience working with dentist or doctor owners through ownership transitions
  • Ability to cold-call and to answer telephone calls and communicate information to callers
  • Advanced communication skills, both verbal and non-verbal
  • Bachelor's degree
• Commitment
  • Ability and flexibility to travel at least 50%
  • Ability to work well under pressure and prioritize multiple tasks
  • Support the negotiations and deal points of an affiliation
  • Be a Heartland ambassador
• Personality
  • Work well within a team as we are focused on winning together
  • Self motivated and driven to achieve goals
  • Ability to interact with co-workers in a collegial manner to accomplish common tasks
  • Pipeline builder - driver - enforcer and ability to respectfully challenge the team
• Other projects as assigned

Desirable Qualifications:

• Dental practice acquisition experience
• Strong computer skills, including experience with Microsoft Word, Outlook Excel, PowerPoint and CRM
• MBA preferred

We put our people first at Heartland Dental, and that shows in our generous benefits package.

Company retains the sole discretion to change the duties of the position at any time.

We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.