Business Development Representative

Crown Linen Service, Inc.; Windsor (CT); On-site; USD 100,000 - 140,000; Full time

Job summary

Crown Linen Service, Inc. is seeking a Business Development Representative to drive new business growth across Mass, CT, and Vermont.

You will prospect, engage with decision-makers, and close opportunities while expanding services within existing accounts to grow contracted revenue. You’ll report to the Director of Sales and work with cross-functional teams to ensure onboarding, implementation, and customer satisfaction, targeting healthcare providers and facilities to build long-term

Qualifications

• 1–3 years of sales success in the healthcare marketplace or related industry.
• Bachelor's degree or equivalent.
• Consistent record of meeting or exceeding revenue targets and driving measurable growth.
• Experience delivering client-focused, consultative solutions in a competitive, contract-based market.
• Excellent listening, negotiating and presentation skills.
• Excellent verbal and written communications skills.
• Trustworthy and willing to contribute constructively.
• Experience with Microsoft Office (Word, Excel, PowerPoint).
• Experience using Salesforce CRM (helpful though not mandatory).

Responsibilities

• New Business Development – Create strategic processes to identify, prospect, and secure new customers through a consultative sales approach.
• Consultative Selling – Engage decision-makers to understand needs, create tailored solutions, and drive long-term partnerships.
• Account Expansion – Strengthen relationships within existing accounts by identifying opportunities for additional product lines and new sites.
• Sales Execution & Tracking – Deliver in-person and virtual sales presentations and record activities in CRM with accuracy and timeliness.
• Industry Engagement – Maintain visibility through networking and professional events.
• Cross-Functional Collaboration – Partner with leadership, operations, and support teams for onboarding and customer satisfaction.

Skills

Healthcare sales

Prospecting

Consultative selling

CRM Salesforce

Relationship building

Education

Bachelor's degree

Tools

Salesforce CRM

Job description

Business Development Representative - All Mass/CT/Vermont

About the Role

Business Development Representatives (BDRs) report to the Director of Sales and are primarily responsible for driving new business growth through targeted prospecting, consultative engagement, and closing opportunities primarily in the healthcare sector. While the focus is on expanding market share and generating new contracted customers, the role also includes fostering growth within existing accounts by identifying opportunities for added services, locations, and SKUs. The BDR will be responsible for achieving quarterly revenue goals, implementing strategic objectives, and meeting or exceeding sales activity requirements.

Compensation

On Target Earnings (salary, commissions, and quarterly bonuses) equal $100K+per year. More for top performers.

Who we are looking for

A successful BDR will have a proven ability to generate new business through prospecting, consultative engagement, and effective closing. Strategic planning, a willingness to learn, and a strong desire to be successful will be essential to your success. Knowledge of the healthcare industry is beneficial but not mandatory.

What you'll be doing

• New Business Development - Creating strategic processes to identify, prospect, and secure new customers through a consultative sales approach.
• Consultative Selling - Engage decision-makers at all levels (C-suite, supply chain, department heads, practice managers, and clinical personnel) to understand needs, create tailored solutions, and drive long-term partnerships.
• Account Expansion - Strengthen relationships within existing accounts by identifying opportunities for additional product lines and new sites.
• Sales Execution & Tracking - Deliver impactful and knowledgeable in-person and virtual sales presentations and record all sales activities in CRM (Salesforce) with accuracy and timeliness.
• Industry Engagement - Maintain a visible presence in the marketplace through networking, professional events, and customer-facing activities.
• Cross-Functional Collaboration - Partner closely with leadership, operations, and support teams to ensure successful onboarding, implementation, and customer satisfaction.

Things we are looking for you to have

• 1-3 years of sales success in the healthcare marketplace or related industry (other healthcare and/or sales experience will be considered).
• Bachelor's degree or equivalent.
• Consistent record of meeting or exceeding revenue targets and driving measurable growth.
• Experience in delivering client-focused, consultative solutions in a highly competitive, contract-based market.
• Excellent listening, negotiating and presentation skills.
• Excellent verbal and written communications skills.
• Trustworthy and a strong willingness to contribute constructively.
• Competent with Microsoft Office Products (Word, Excel, PowerPoint, etc)
• Experience using Salesforce CRM (helpful though not mandatory)

Why Crown?

This is an exciting opportunity to work for an industry leader that's been in business for over 100 years. We are currently expanding our sales team to focus on Northern Mass, NH, and Southern Maine healthcare markets. As a team member, you'll contribute to creating new partnerships, nurturing existing relationships and adding real value to our customers' operations rather than focusing on short-term, transactional sales. We can help you fine tune your skill set if you're newer to sales, or if your skill set is already fine-tuned, we can help you put it to use someplace where it will be appreciated and rewarded.

Crown is firmly planted at the intersection of Old-World traditional values and cutting-edge technologies. Curious what that looks like? Let's talk.