Business Development Representative

Austin Community College; New York (NY); On-site; USD 58,240 - 83,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible time off

Paid holidays

Parental leave

Volunteer time off

Remote work stipend

Stock options

Job summary

Airship is seeking a results‑driven BDR/SDR to identify and qualify new accounts, and to engage existing customers for expansion opportunities. You will lead outbound prospecting via phone, email, and social, conduct discovery to uncover goals and challenges, and clearly articulate Airship’s value across buyer personas.

You will collaborate with Account Executives to align on strategy, maintain clean CRM data in Salesforce, and drive pipeline through proactive outreach while thriving in a

Qualifications

• 1–2 years in a BDR/SDR or similar sales role in B2B SaaS.
• Proven ability to generate pipeline through outbound prospecting and consultative conversations.
• Strong written and verbal communication with the ability to adapt messaging by persona and context.
• Experience engaging both new prospects and existing customers in value‑based discussions.

Responsibilities

• Identify, research, and qualify net‑new accounts to generate new logo pipeline.
• Engage existing customers to uncover expansion opportunities (cross‑sell/upsell).
• Initiate outbound and inbound prospecting via phone, email, social, and other channels.
• Conduct discovery conversations to understand prospect goals, challenges, and use cases.
• Articulate Airship’s value proposition across personas and stages of the lifecycle.
• Collaborate with Account Executives to align on strategy, messaging, and next steps.
• Nurture opportunities from initial engagement to qualified meetings.
• Maintain accurate activity and pipeline data in Salesforce.

Skills

Discovery & Qualification

Outbound Prospecting

Account Expansion

Verbal & Written Communication

CRM Proficiency

Team Collaboration

AI Tools Enthusiasm

Tools

Salesforce

Sales engagement platforms

Data tools

Job description

Supporting North America/Latin America

About Airship

Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross‑channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices—apps, websites, email, SMS, wallets and more.

Airship’s no‑code, AI‑powered platform was designed with non‑technical, growth‑focused teams in mind, making it easy to create, test and orchestrate hyper‑personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.

We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.

What You'll Do

• Identify, research, and qualify net‑new accounts and buying groups to generate new logo pipeline
• Engage existing Airship customers to uncover expansion opportunities, including cross‑sell and upsell motions
• Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
• Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
• Clearly articulate Airship’s value proposition across different personas and stages of the customer lifecycle
• Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
• Nurture and advance opportunities from initial engagement through qualified meetings
• Maintain accurate and timely activity, notes, and pipeline data in Salesforce
• Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
• Stay current on industry trends, customer use cases, and competitive landscape.

What We’re Looking For

• The ability to conduct discovery and qualification conversations in both languages
• 1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
• Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
• Experience engaging both new prospects and existing customers in value‑based discussions
• Strong written and verbal communication skills with the ability to adapt messaging by persona and context
• High level of business curiosity and comfort navigating more complex sales conversations
• Proven track record of meeting or exceeding activity and pipeline goals
• Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
• Strong organizational skills, attention to detail, and follow‑through
• Ability to work independently while collaborating closely with cross‑functional partners
• Experience experimenting with AI tools in your personal or professional life – or an eagerness to learn!

Work Location & Travel Requirements

Airship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.

This position is in office and may require up to 10% travel based on business needs or as requested by your manager.

Compensation

Starting Pay Range: $28/hour (approximately $58,240 annualized) + OTE with an approximate total earnings of $83,000 annually.

This is a good faith estimate of the base compensation we reasonably expect to pay for this position upon hire. Actual starting pay may vary based on factors such as relevant skills, work experience, market demands, and location. This role is eligible for a sales incentive plan. On‑target earnings (OTE) are approximately $83,000 annually, consisting of base compensation plus variable incentive pay based on performance. All offers include stock options so employees have the opportunity to benefit from Airship’s success.

• Competitive medical, dental, and vision insurance options for you and your dependents
• Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off
• Support for your overall wellbeing with mental health and wellness resources
• Employer‑subsidized life insurance as well as short‑term and long‑term disability
• A digital‑first work environment and a monthly stipend to support remote work
• Mentorship and growth opportunities to build skills and accelerate professional development
• And more!

California residents can view the CCPA disclosure notice here.

Please Note: To ensure the security of your personal information, Airship will only contact candidates through email addresses ending with “@airship.com”.

Hiring Commitment

Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. In alignment with our commitment to equal opportunity, Airship will consider for employment all qualified applicants, including those with criminal histories, in a way that adheres to the principles of fairness and the requirements of local Fair Chance laws, where applicable.