Business Development Onboarding & Training Specialist

Lever, Inc.; Salt Lake City (UT); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Hybrid work environment

Competitive compensation

Parental leave

Disability coverage

Job summary

Filevine is seeking an experienced BDR Onboarding & Training Manager to lead onboarding, mentorship, and ongoing enablement for our Business Development Representatives. You will own the end-to-end onboarding experience, craft curricula, and drive rapid ramp across product areas and personas.

You will design and deliver coaching programs, run live and asynchronous sessions, and collaborate with Sales, Product, and Marketing Enablement to tailor certifications by verticals.

Qualifications

• 3+ years in Sales Enablement, BDR/BDR training, or sales leadership.
• Experience developing and facilitating training programs for inbound and outbound sales.
• Strong instructional design skills and experience with adult learning principles.
• Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).
• Exceptional facilitation, coaching, and communication skills.

Responsibilities

• Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.
• Build curriculum covering tools, writing and soft skills, sales methodology, professionalism, and product knowledge.
• Facilitate live sessions and manage asynchronous learning via GTM Buddy.
• Conduct live coaching and provide feedback using Gong and other engagement tools.
• Set clear expectations and success metrics for all new BDRs.
• Create and deliver coaching programs to improve SQL > SAL conversion.
• Run 1:1 and group coaching, performance clinics, and enablement sprints.
• Collaborate with AE Enablement to create certifications and training for verticals and product lines.
• Create new cadence strategies for different practice areas or product launches.
• Develop and manage the BDR Mentor Program with mentor selection and weekly check-ins.
• Track ramp time, training NPS, call quality, and qualification metrics.

Skills

Sales Enablement

BDR Training

Sales Leadership

Instructional Design

Facilitation & Coaching

Tools

Salesforce

SalesLoft

Gong

GTM Buddy

ZoomInfo

6Sense

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine's rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

Role Overview

We are looking for an experienced and passionate BDR Onboarding & Training Manager to lead the design, delivery, and optimization of onboarding and ongoing training programs for our Business Development Representatives (BDRs). This individual will own the end-to-end onboarding experience, mentor program, upskilling curriculum, and BDR training strategy across all stages of the funnel, products, and verticals.

You’ll be responsible for ensuring BDRs ramp quickly, gain deep knowledge of our product, process, and personas, and maintain excellence through engaging and high-impact enablement.

Key Responsibilities

Onboarding Program Management

• Design and execute a world-class, repeatable 2-week BDR onboarding program monthly.

• Build curriculum that covers tools (Salesforce, Gong, SalesLoft, ZoomInfo, Sales Nav, 6Sense, GTM Buddy), writing and soft skills, sales methodology, professionalism, and product knowledge.

• Facilitate live (in-person/virtual) sessions and manage asynchronous learning via GTM Buddy.

• Conduct live call coaching and provide feedback using Gong and other engagement tools.

• Set clear expectations and success metrics for all new BDRs.

Ongoing BDR Training & Enablement

• Create and deliver coaching programs to improve SQL > SAL conversion.

• Run 1:1 and group coaching, performance clinics, and targeted enablement sprints.

• Collaborate with AE Enablement to create certifications and training tailored to verticals, personas, and product lines for BDR.

• Create new cadence strategies for different practice areas or product launches.

Mentorship Program Oversight

• Develop and manage the BDR Mentor Program, including mentor selection, training, performance tracking, and weekly check-ins.

• Define and enforce program standards, ensuring mentors drive measurable impact.

Measurement & Continuous Improvement

• Track and report on ramp time, training NPS, call quality, and qualification metrics.

• Analyze performance data to iterate on onboarding and enablement content.

• Maintain high standards of program engagement, completion, and impact.

What Success Looks Like

• Reduced BDR ramp time and increased pipeline contribution within the first 90 days.

• Higher conversion rates from SQL to SAL for ramped BDRs.

• High training satisfaction scores (NPS).

• Consistently positive mentor feedback and mentee performance improvement.

• Strong cross-functional collaboration with Sales, Product, and Marketing Enablement teams.

Qualifications

Must-Have Experience

• 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS).

• Experience developing and facilitating training programs for inbound and outbound sales.

• Strong instructional design skills and experience with adult learning principles.

• Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy).

• Exceptional facilitation, coaching, and communication skills.

Bonus Points

• Prior experience in a quota-carrying BDR or AE role.

• Familiarity with legal tech or complex, multi-persona sales cycles.

• Experience designing certification paths and persona-based enablement strategies.

• Background in instructional design or learning & development.

Work Location Expectation

This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.

Cool Company Benefits

• A dynamic, rapidly growing company, focused on helping organizations thrive.
• Medical, Dental, & Vision Insurance (for full-time employees).
• Competitive & Fair Pay.
• Maternity & paternity leave (for full-time employees).
• Short & long-term disability.
• Opportunity to learn from a dedicated leadership team.
• Top-of-the-line company swag.

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Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.

Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at [e-mail]