Business Development Officer and Assistant Office Manager

Paycom; Charlotte, Northern (NC, KY); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Encore Bank seeks an experienced Business Development Officer and Assistant Office Manager to grow core deposits, generate loan referrals, and support retail staff at the Charlotte location. This hybrid role balances relationship-building with operational backup responsibilities.

You will expand client networks, open new business accounts, collaborate with branches, and help manage sales processes while upholding compliance and customer service standards.

Qualifications

• At least 5 years of Banking experience in financial sales and business or commercial banking.
• Proven networking and referral experience with results.
• Bachelor's degree in a related field preferred.

Responsibilities

• Expand existing business relationships and seek cross-sell opportunities.
• Identify and establish new referral sources through branch activity and marketing.
• Produce and refer new deposits and loans in line with goals.
• Develop networking and calling programs.
• Open and manage new business accounts in portfolio.
• Execute sales processes to increase income from deposits and loans.
• Build relationships with stakeholders and customers.
• Analyze customer feedback to gauge satisfaction.
• Provide back up assistance in operations and retail functions as needed.

Skills

Banking sales

Networking

Communication

Organizational skills

Excel

Education

Bachelor's degree

7+ years experience

Job description

Business Development Officer and Assistant Office Manager

Overview

Level

Experienced

Position Type

Full Time

Job Shift

Day

4 Year Degree

Travel Percentage

Up to 25%

Category

Banking

Description

Job Summary :

TheBusiness Development Officer is responsible for developing and generating core deposits, as well as referring loans. This includes business deposits, business related deposit products, business loans, and promoting all Credit Union products and services. The Business Development Officer generates and maintains their own portfolio and business relationships. In addition to the duties of Business Development Officer, this hybrid role also acts as back up as an Assistant Office Manager to support the retail staff of their assigned location.

Primary Duties and Responsibilities:

The duties listed below are some of the duties that may be assigned and may not include all responsibilities that the person in this role may be asked to perform. Incumbent may be required to perform other related duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties.

• Expand existing business relationships by looking for cross-sell opportunities.
• Identify and establish new referral sources through branch activity, sales, and marketing efforts.
• Produce, generate, and refer new core deposits and loans in accordance with production goals and Credit Union guidelines.
• Develop networking and calling program.
• Work in conjunction with branch staff to develop business relationships within the market.
• Open and manage new business accounts in portfolio.
• Execute sales process to generate increased income for business services through new deposits, deposit enhanced products, loan referrals, and AFS referrals.
• Developing and sustaining solid relationships with company stakeholders and customers.
• Analyzing customer feedback data to determine whether customers are satisfied with company products and services.
• Recruiting, training, and guiding business development staff.
• Providing insight into product development and competitive positioning.
• Analyzing financial data and developing effective strategies to reduce business costs and increase Conducting market research to identify new business opportunities.
• Collaborating with company executives to determine the most viable, cost-effective approach to pursue new business opportunities.
• Meeting with potential investors to present company offerings and negotiate business deals
• Provide back up assistance in operational aspects as needed (i.e., retail functions and maintenance for customers) including distribution, customer service, administration and sales in accordance with the Encore Bank's objectives
• Provide back up assistance in implementing strategies and operational logistics for the bank’s success
• Build strong relationships with office staff and customers
• Assist in developing strong relationships with other financial institutions
• Promote products and services to customers
• Assess local market conditions and identify current and prospective sales and partnership opportunities
• Meet goals and metrics
• Network to improve the presence and reputation of the branch and Encore Bank
• Other duties as assigned by management

Type and Scope of Supervisory Responsibilities:

• This position has no supervisory experience.

Qualifications

Skills and Qualifications:

• At least 5 years of Banking experience in financial sales and business or commercial banking.
• At least 5 years of experience in direct networking and referral experience with proven results
• Bachelor's degree in a related field preferred
• Possess excellent verbal, written, and interpersonal skills.
• Proficient in Word, PowerPoint, and Excel.
• Detailed and have excellent organizational skills.

Education Required for this Job:

• Undergraduate degree or technical certificate and/or 7+ years relevant experience
• In-person and/or hybrid attendance occasionally required for company, client and/or team meetings

Position Type/Expected Hours of Work:

• This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel:

• Travel is primarily local during the business day, although some out of area and overnight travel may be expected

Physical Abilities Required for this Job:

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

• While performing the duties of this job this individual is frequently required to stand, walk, sit, talk, hear, use their hands and fingers (manual dexterity), use a telephone, and occasionally lift and /or move up to twenty-five pounds.
• Specific vision abilities required by this position include, close vision, and the ability to adjust focus.

Mental Abilities Required for this Job:

• The ability to solve problems, make decisions, supervise others, interpret data, organize information, written and oral communication and read/write.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Encore Bank is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, age, ancestry, citizenship, sex, sexual orientation, gender identity, national origin, marital status, genetic information, physical or mental disability, veteran status or any other characteristic protected by law.