Business Development Officer 2

FNB Corporation; Greensboro (NC); On-site; USD 75,000 - 105,000; Full time

Job summary

FNB Corporation in Greensboro, NC seeks a Business Development Officer 2 to develop new small business loan and deposit relationships and service existing ones. You will network, prospect, and cross-sell with branch partners to meet the bank’s objectives.

The role requires 7+ years in frontline small business sales with deposits, strong communication, and teamwork abilities, plus community involvement and leadership among peers.

Qualifications

• BA or BS is required.
• 7+ years of experience as a calling officer with small business loans and deposits.
• Strong project management and communication skills.
• Excellent organizational, analytical, and interpersonal abilities.
• Experience in banking external sales and knowledge of lending policies.
• Active involvement in community and civic activities preferred.

Responsibilities

• Develops new small business loan and deposit relationships.
• Prospects and networks to generate referrals.
• Cross-sells bank products with Branch Manager.
• Maintains prospective customer calling program and makes cold calls.
• Resolves customer issues to improve relationships.
• Reports on calling activity and sales metrics.
• Mentors other Business Development Officers and Branch Managers.

Skills

Excellent communication

Project management

Interpersonal skills

Customer service

Analytical skills

Organizational skills

Education

BA or BS

Tools

MS Word

MS Excel

MS PowerPoint

Job description

nPosition Title: Business Development Officer 2Business Unit: Small Business BankingReports To: Varies Based on AssignmentPosition Overview:This position is primarily responsible for developing new small business loan and deposit relationships, servicing existing small business relationships, maintaining a prospective customer call program, networking referral sources, conducting prospect blitzes, enhancing the visibility of the Bank in the community and working with business partners to solicit new business in conjunction with the Bank’s strategic and financial objectives.Primary Responsibilities:Develops new small business relationships and services current small business loan and deposit relationships by prospecting new customers, profiling to identify current and future needs and maintaining a professional and attentive relationship with focus primarily on small business deposits and cross selling small business loans and other affiliate products and services.Contacts customers to determine loan, deposit, insurance and investment needs. Sells small business products and services that meet identified needs according to the Bank’s pricing and fee schedule. Refers the customer to specialists as identified - cross-sells with Branch Manager, owner's personal banking and employee accounts relationship.Maintains a prospective customer calling program by using referrals and other methods to identify potential customers. Makes cold calls to promote the Bank's products and services.Resolves customer problems as measured by the awareness of and ability to resolve problems in order to enhance existing business relationships and contribute to the Bank’s profit and growth objectives. Refers problems that the incumbent is not capable or empowered to resolve to the appropriate resource. Follows up to ensure that the situation is satisfactorily resolved.Promotes the Bank’s professional image through involvement within the community where potential customers may be found centering efforts around promoting products and services to meet customer needs within the boundaries of the current budget, product and service mix and time as measured by the amount of new business acquired in order to develop new business relationships.Maintains and continually develops networking referral sources. Regularly contacts sources, attends, recognizes and entertains referrals sources according to the Bank’s policies and procedures to obtain referrals and develop new business relationships.Submits reports including business development activity such as calling activity, sales such as deposits and loans and referrals in the prescribed method and in an efficient and timely manner.Has several years experience as a calling officer with a history of production in both small business loans and deposits with significant following of centers of influence.Serves as a leader among peers and a coach to other Business Development Officers and Branch Managers. Frequently engages in joint calling with other line of business partners.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.Minimum Education:BA or BSMinimum Years Experience:7Special Skills:Excellent project management skillsExcellent communication skills, both written and verbalExcellent organizational, analytical and interpersonal skillsExcellent customer service skillsAbility to use a personal computer and job-related softwareMS Word - Basic LevelMS Excel - Intermediate LevelMS PowerPoint - Basic LevelExperience in banking related external sales. General knowledge of financial institution lending policies and procedures. Experience in community and civic activities preferred.Special Licenses and Certificates:N/APhysical Requirements:N/A