Business Development Manager - West Coast (US & Canada)

Hstens; Seattle (WA); Remote; USD 80,000 - 120,000; Full time

Job summary

A luxury bedding company is seeking a Business Development Manager to enhance its growth in the US & Canada. Candidates must have at least 5 years of B2C and B2B sales experience, strong negotiation skills, and the ability to travel up to 80%. Responsibilities include collaborating with partners, monitoring performance, and developing actionable business plans. Join a team committed to crafting quality sleep solutions and promoting inclusivity.

Qualifications

• Minimum 5 years of successful sales experience essential.
• Luxury retail experience preferred.
• Ability to travel 70-80% within territory.

Responsibilities

• Develop and implement Business Action Plans to meet sales targets.
• Monitor and improve store performance.
• Train and onboard new store staff.

Skills

B2C sales experience

B2B sales experience

Negotiation skills

Data analysis

Strategic planning

Presentation skills

Fluency in English

Education

Bachelor's or master's degree in a relevant field

Tools

Salesforce

MS Office

Job description

Join Our Growing Team

BE AWAKE FOR THE FIRST TIME IN YOUR LIFE

About the role

As a Business Development Manager for Hstens on the West Coast (US & Canada), you will be responsible for driving Hstens' growth and expansion within your region. You will be the brand ambassador for Hstens and report to our Country Sales Leader in North America. Your role involves collaborating with high-level partners to enhance store sales performance and contribute to overall business growth.

Key Responsibilities

• Develop Business Action Plans (BAP) to meet sales targets.
• Implement BAP initiatives, support local marketing strategies, and ensure alignment with Hstens' standards.
• Drive brand building through initiatives that enhance brand loyalty and recognition.
• Monitor store performance against targets and drive success.
• Identify opportunities to improve partners' business using data analysis, market insights, and best practices.
• Manage accounts and serve as liaison between partners and corporate teams (finance, marketing, IT, operations).
• Ensure stores adhere to brand guidelines and store design standards.
• Support order intake and claims processes.
• Ensure customer service levels meet the highest standards to maximize customer satisfaction.
• Train and onboard new store staff to promote mastery and premium quality concepts.

You will also be required to

• Invest in personal development through internal training in Sweden.
• Communicate new products, services, developments, and deal structures effectively.

Deliverables

• Annual Business Action Plans to improve traffic, revenue, and conversion rates.
• Track outcomes of BAP activities.
• Achieve yearly sales targets.
• Bi-annual visual merchandising reports with improvement plans.
• Store visit reports.

Qualifications and requirements

• Bachelor's or master's degree in a relevant field.
• At least five years of successful B2C and B2B sales experience with strong negotiation skills.
• Strategic planning abilities to meet sales objectives.
• Luxury/high-end retail experience is advantageous.
• Experience with ERP and CRM systems, preferably Salesforce.
• Proficiency in MS Office, especially Excel.
• Skills in data analysis, forecasting, and budgeting.
• Excellent presentation skills.
• Ability to travel extensively (70-80%) within the territory and quarterly to Sweden.
• Valid driver's license.
• Fluent in English.

About us

Since 1852, Hstens Beds has been dedicated to crafting the best sleep. Our factory in Kping, Sweden, produces bespoke beds using only natural materials. We operate in over 40 countries with more than 300 partners worldwide. We are committed to diversity and an inclusive workplace.

Role Details

Global Wholesale, Business Development Manager, Locations: Seattle, Los Angeles, Remote: Fully Remote