Business Development Manager, TMO

Crown Castle; San Diego (CA); Hybrid; USD 148,000 - 203,000; Full time

Benefits offered by this job

Healthcare plans

401(k) match

Paid time off

Tuition reimbursement

Scholarship program

Charitable contributions match

Job summary

Crown Castle is seeking a Business Development Manager to develop and execute sales strategies for key Carrier accounts (T-Mobile). You will lead internal deal creation, coordinate with cross-functional teams, and drive revenue, margins, and service growth across assigned regions.

The role requires seven+ years in telecom sales or related client-facing roles, strong negotiation skills, and a market-aware mindset. Hybrid work is available with travel expectations.

Qualifications

• Minimum of seven+ years in telecom sales, account management, or customer-facing roles.
• Successful track record in prospecting, negotiation, and meeting sales targets.
• Ability to leverage market intelligence for sales strategy.

Responsibilities

• Develop and implement sales strategies for assigned accounts, understanding client initiatives and budgets.
• Lead internal deal creation processes and secure required approvals.
• Collaborate cross-functionally and communicate sales plans and account updates.
• Aim to achieve Weekly Pipeline Injection, Monthly Cash Commencement, and Quarterly Service Revenue targets.
• Identify and pursue new business opportunities and upsell opportunities within client base.

Skills

telecom sales

account management

customer-facing

negotiation

Education

Bachelor’s Degree or equivalent experience

Job description

POSITION TITLE: Business Development Manager (P5)

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

About The Role

This role involves developing and implementing sales strategies for assigned Carrier client (T-Mobile) accounts to advance the company's leasing products and services. It requires leading internal deal creation processes, collaborating cross-functionally, and achieving revenue and budget targets. Additionally, the role focuses on identifying new business opportunities, negotiating contracts, and maintaining strong relationships with key client stakeholders.

Essential Job Functions

• Develop and implement sales strategies for assigned accounts, understanding client initiatives, metrics, budgets, and competitive challenges.
• Lead and manage the internal deal creation process, aligning with key stakeholders and obtaining necessary approvals.
• Collaborate cross-functionally with various teams and regularly communicate sales strategies, initiatives, and account updates.
• Achieve Weekly Pipeline Injection, Monthly Cash Commencement, and Quarterly Service Revenue targets.
• Stay current on competitive trends and wireless technology evolution, identifying risks and developing mitigation strategies.
• Maximize market share with clients needing shared connectivity infrastructure space for leasing.
• Lead initiatives to improve and advance the company's position within defined regions.
• Engage at senior levels (Directors, Senior Directors, and Assistant Vice Presidents) within target accounts and identify new business opportunities.
• Align internal capabilities with identified business opportunities and build business cases, including risk and opportunity modeling.
• Ensure intelligence sharing and collaboration by providing updates to stakeholders and conducting senior-level reviews.
• Support cross-functional teams by identifying and coordinating capital investment opportunities and emerging models.
• Build and maintain strong relationships with clients, ensuring their satisfaction.
• Identify, upsell and cross-sell opportunities to increase leasing and expand service revenue opportunities within the client base.

What You Will Need To Succeed

Education/Certifications

• Bachelor’s Degree or equivalent experience

Experience/Minimum Requirements

• Minimum of Seven (7)+ years telecom sales, account management or customer-facing experience
• Successful track record in prospecting new business, negotiation, and managing to a sales target
• Ability to understand and apply market intelligence to sales strategy
• High level of financial and business acumen, able to analyze and solve problems with varying degrees of complexity

Expectations

• Superior sales, negotiation, persuasion and relationship management skills
• Proven problem solver in complex scenarios
• Exceptional oral and written communication skills
• Excellent financial acumen and entrepreneurial attitude
• Experience in client-facing roles influencing decision makers
• Background in wireless/telecom industry
• Command of financial drivers of business
• Proven leadership experience

Organizational Relationship

Reports to: Director National Field Sales

Title(s) of direct reports (if applicable)

N/A

Where You Will Work

This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates have the option to work from the office or home. There is an expectation of collaboration with customers, teammates, and stakeholders that require 50% travel.

Your Company Benefits

At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life. We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation

The salary range offered for this position is $147900 - $203400 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information

Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.