Business Development Manager (Restaurant Technology)

OpenTable; United States; Remote; USD 80,000 - 160,000; Full time

Benefits offered by this job

Benefits discussed during interview

Job summary

OpenTable is seeking a Business Development Manager / Account Executive to bring restaurants onto our dining network through consultative sales. You will report to the District Manager and work remotely while based in a global role across time zones.

The position emphasizes relationship-building, strategic selling, and data-driven forecasting to drive revenue. You should be motivated by earning potential through commissions, with a passion for hospitality and technology.

Qualifications

• Experience selling to restaurants or hospitality is preferred.
• Ability to conduct consultative product demos and close deals.
• Proven track record meeting or exceeding sales targets.

Responsibilities

• Identify and approach prospective restaurant customers with customised demos to sell OpenTable products.
• Consistently achieve monthly and quarterly acquisition targets.
• Build high-level relationships to act as trusted adviser to client base.
• Use Salesforce to develop plans, forecasts and contract processes.
• Adapt to product/technology updates to inform selling strategies.
• Capture market needs and relay to Product/Marketing teams.
• Engage with the hospitality industry through networks and events.

Skills

Discovery skills

Negotiation skills

Analytical thinking

Sales experience

Customer relationships

Tools

Salesforce CRM

Google Workspace

Job description

About OpenTable:

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture

About the role:

This is a remote role, however the incumbent is required to be based in Central Cebu, Philippines to be considered.

We are seeking a Business Development Manager / Account Executive who will be responsible for bringing new restaurants onto our dining network through a consultative sales approach. This position will report to the District Manager.

OpenTable’s Account Executive team is dedicated to improving restaurants’ revenue potential by applying best-in-brand front-of-house management and online reservation technology. We are looking for sales professionals who are passionate about the restaurant industry and enjoy working with industry-leading technology.

In this role you will:

• Identify and approach prospective restaurant customers with whom to conduct customised product demos, with the aim of selling OpenTable products
• Consistently achieve monthly and quarterly acquisition targets.
• Champion and build upon existing high-level relationships to serve as a trusted adviser to our market’s client base.
• Use Salesforce to develop and complete strategic plans, build reliable forecasts and process contracts.
• Understand and adapt to ongoing product and technology development to generate business plans to define selling strategies and tactics.
• Listen to the needs of the market and share with the Product and Marketing teams.
• Be visible in and amongst the hospitality industry through networking, events and consistent engagement.

Who you are:

• You are motivated by being in control of your earning potential, achieved through the commissionable structure of the role.
• You are passionate about hospitality and technology. Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not essential.
• Restaurant management and/or sales experience are highly preferred.
• Understanding of economic and industry drivers and their implications on the restaurant business, including identifying new business opportunities.
• You have well-honed discovery skills; asking questions and relating concepts to your prospects in impactful ways
• You have outstanding negotiating skills that help drive business value during sales engagements.
• You are highly analytical, with the ability to assess business opportunities and read prospective buyers.
• You have experience in capturing data to persuade others to develop compelling strategies and decision-making that deliver results.
• You are skilled at communicating new points of view to customers that reframe and challenge the way they view their business.
• You are comfortable working in an unstructured and forward-thinking environment.
• You are an empathetic, team-orientated sales person who loves to collaborate and grow through learning and feedback as much as you love to close a deal.
• You are ambitious, tenacious and self-motivated; always taking the lead, placing importance on outbound activities and being professionally persistent.
• You are proficient in the use of Google Suite and Salesforce CRM.

Benefits:

Benefits of this role will be discussed during the interview process.

Work Environment & Flexibility:

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion:

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we’re building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.