Business Development Manager, Luxury Travel (Remote Eligible)

Capital One; United States; Remote; USD 150,000 - 205,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Inclusive culture

Job summary

Capital One Travel seeks a strategic Business Development Manager to own luxury partnerships and drive growth across premium travel experiences. You will lead negotiations, develop exclusive cardholder benefits, and collaborate with Strategy, Product, Operations, Marketing and Finance.

The role emphasizes relationship building with luxury suppliers, distributors and agencies, with a focus on delivering differentiated value to Capital One cardholders. Remote eligibility allows national coverage.

Qualifications

• Minimum 5 years in partner management, account development, or business development with a focus on partnerships.
• 3+ years in luxury travel business development and cross-functional leadership.
• Experience building and managing partnerships with travel agencies, consortia, and distribution platforms.

Responsibilities

• Own and grow strategic relationships across Capital One Travel's Luxury portfolio.
• Identify and develop new partnerships aligned with customer and business strategy.
• Lead commercial negotiations including commissions, overrides, and marketing investments.
• Develop differentiated cardholder value through exclusive amenities and partner-funded benefits.
• Build senior-level relationships across sales, commercial and executive leadership.
• Manage partner performance and establish regular business reviews.

Skills

Partner management

Account development

Business development

Leadership

Education

Bachelor's Degree

Job description

Business Development Manager, Luxury Travel (Remote Eligible)

Capital One Travel is redefining the premium journey for our cardholders through world-class benefits and high-value experiences. We are seeking a strategic, results-driven Business Development Manager to lead our Business Development and Account Management efforts for an exciting new vertical. This pivotal role requires a visionary professional to elevate our partnerships and champion Capital One’s presence across the Luxury Travel industry. You will be the primary commercial relationship owner for key luxury partners and will be responsible for identifying new partnerships, negotiating compelling economics and customer benefits, growing existing relationships and developing opportunities that differentiate Capital One Travel’s offering. You will serve as a prominent ambassador for the Capital One Travel brand at premier industry events, while collaborating across the organization to deliver seamless partner integration and unlock unique value for our cardholders. The ideal candidate brings deep industry knowledge, established relationships across suppliers and a strong understanding of how partnerships operate across travel agencies, consortia and distribution platforms. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas and are routinely recognized as one of the best companies to work for.

Responsibilities

• Own and grow strategic relationships across Capital One Travel's Luxury portfolio.
• Identify and develop new partnerships aligned with Capital One Travel's customer and business strategy.
• Lead commercial negotiations including commissions, overrides, volume incentives, preferred-partner benefits, experience credits, exclusive promotions and marketing investment.
• Develop differentiated cardholder value through exclusive amenities, offers, experiences and partner-funded benefits.
• Build senior-level relationships across sales, commercial and executive leadership.
• Manage partner performance and establish regular business reviews focused on bookings, revenue, customer engagement and growth opportunities.
• Develop a strategic pipeline of luxury partners.
• Support development of Capital One Travel's broader partnership strategy.
• Identify opportunities spanning multiple brands.
• Partner closely with Strategy & Growth, Product, Operations, Marketing, Finance, Legal and Servicing to support successful partner launches and ongoing optimization.
• Serve as Capital One Travel's internal category expert, providing competitive intelligence and perspective on industry trends, distribution models and emerging opportunities.
• Represent Capital One Travel at relevant industry events and partner meetings.

Basic Qualifications

• Bachelor's Degree
• 5 years of experience in partner management, account development, or business development with a focus on building and managing partnerships
• 3 years of experience in a business development position in the travel industry in the luxury leisure segment
• 3 years of experience in cross-functional leadership

Preferred Qualifications

• Masters or MBA degree
• 7+ years of experience and a successfully proven track record in B2B sales and business development within the luxury travel industry
• 7+ years of experience in a business development leadership role in the luxury travel industry
• 3+ years experience in cross-functional leadership responsibility driving a business development or sales capacity with proven track record of success

Salary

Remote (Regardless of Location): $149,800 - $171,000 for Manager, Business Development

McLean, VA: $164,800 - $188,100 for Manager, Business Development

New York, NY: $179,700 - $205,100 for Manager, Business Development

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Equal Opportunity and Diversity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to [e-mail] Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.