Business Development Manager (Construction Services)

Western Specialty Contractors; Chicago (IL); On-site; USD 70,000 - 95,000; Full time

Job summary

Western Specialty Contractors seeks a Region Business Development Manager to drive sales growth across assigned branches. You’ll lead marketing and business development efforts, building strong local relationships and expanding into new markets.

The role requires coordinating with the National Accounts program and branch teams to meet annual objectives. Emphasis on client development, campaigns, and effective communications.

Qualifications

• Four-year degree preferred but not required.
• Minimum of two years of business development experience.
• Strong relationship building and communication skills.

Responsibilities

• Establish productive relationships with key local/regional decision makers.
• Coordinate with Western personnel to connect with client contacts.
• Participate in trade associations (e.g., Ashe, APPA, BOMA, IREM).
• Identify and network with potential new regional accounts.
• Lead expansion into new markets to support growth strategy.
• Review past campaigns to inform new initiatives and partnerships.
• Schedule and present seminars and customer events.
• Help close opportunities with branch personnel.
• Collaborate with Marketing on newsletters and email campaigns.
• Assess and validate customer needs ongoing.
• Lead solution development addressing customer needs.
• Provide sales and presentation training to staff.
• Manage and analyze CRM data.
• Assist development of National Account partners in the region.

Skills

Business development

Education

Four-year college degree

Job description

Build Your Career. Build Your Legacy.

At Western Specialty Contractors, You’re an Owner.

For more than 110 years, Western Specialty Contractors has been building more than projects—we’ve been building people, careers, and communities. Founded in St. Louis and proudly employee‑owned through our ESOP, we are the nation’s largest specialty contractor, restoring and protecting building envelopes through expertise in facades, concrete, roofing, and waterproofing.

Why Western?

As an employee‑owned company, you’re not just working for Western—you’re working with Western. Every team member has a stake in our success. That ownership mindset fuels a culture where people look out for each other, take pride in their work, and know their contributions truly matter.

Grow With Us

With 30+ branches nationwide, Western offers opportunities to build a career that grows with you. From hands‑on field experience to specialized training and leadership development, we invest in your future at every stage.

Position Overview

The Region Business Development Manager assists branch personnel in achieving annual sales objectives by providing marketing, sales, and business development leadership. This candidate will work with specific branches within an assigned region.

The position is a primary resource to meet and/or exceed the corporate objectives of sales volume growth, customer development, and new business acquisition, working closely with the corporate National Account Department as a resource for local and regional contacts.

Job Responsibilities

• Establish productive, professional relationships with key local/regional decision makers at targeted accounts as determined by branch personnel
• Coordinates closely with Western personnel, making appropriate introductions to key client contacts to assist with local account development based on the annual marketing plans
• Strong participation in professional trade associations, including committee participation (ex. Ashe, APPA, BOMA, IREM)
• Identify, research, and network with potential new accounts within the assigned region
• Lead expansion into new recession‑proof markets to support the overall growth strategy
• Review and analyze results of past campaigns to facilitate the development of new initiatives and partnerships within the market
• Schedule, coordinate, and present educational and persuasive seminars, presentations, workshops, and customer appreciation events
• Develop ideas on how to close existing opportunities with branch personnel
• Work with Corporate Marketing to develop and publish newsletters, social media, email blasts, mailers, and other customer publications
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Provide sales and presentation skills training to staff
• Manage, train, and analyze data of the CRM system
• Aid in the development and support of National Account partners within assigned region

Accountabilities and Performance Measures

• Meet/exceeds assigned activity expectations, implementing goal planning on an annual, quarterly, and monthly basis
• Uses CRM and the company‑implemented measures to plan and track activity
• Achieves strategic customer objectives defined by the company
• Completes strategic customer account plans that meet company standards
• Maintains high customer satisfaction ratings that meet company standards
• Completes required training and development objectives within the assigned time frame

Organizational Alignment

• Reports to Region Manager
• Closely coordinates with National Accounts Program Manager to strategize client targeting priority and account maintenance
• Works closely with Branch personnel to determine appropriate outreach efforts and methods

Qualifications

• A four‑year college degree from an accredited institution, preferred but not required
• Minimum of two years of business development experience