Business Development Manager – Auto Care, Major Accounts

Jobtailor; Phoenix (AZ); On-site; USD 65,000 - 100,000; Full time

Job summary

Jobtailor in Phoenix, AZ is seeking a results-driven Major Accounts Sales professional to grow Auto Care programs and present NAPA initiatives to major accounts. You will manage territory, travel up to 50%, train local teams, and collaborate with leadership to drive program adoption.

You will maintain strong customer relationships, meet sales targets, and coordinate events and QBRs while supporting a dynamic sales organization.

Qualifications

• 3-5 years of selling and account management experience.
• Proven ability to develop new business while growing existing accounts.
• Valid driver's license and ability to travel within territory.
• Proficient with Qlik, Power BI, MS Office, and CRM applications.
• Strong sales principles, financial acumen, and deal structuring skills.

Responsibilities

• Grow Major Account and Auto Care sales.
• Communicate and execute strategic initiatives, program adoption, sales promotions, and program training.
• Achieve assigned territory sales quota and yearly targets.
• Present and sell NAPA Major Account programs to Major Accounts.
• Collaborate with the Regional Sales Manager and Auto Care HQ team to drive adoption.
• Coordinate Major Account registrations and ensure access to Auto Care and NAPA Connect sites.
• Attend events and trade shows; host territory meetings and train local sales teams.
• Conduct QBRs with top accounts and report progress to management.
• Travel up to 50% and manage a company vehicle safely.
• Provide excellent customer service and maintain relationships with Major Accounts.

Skills

Account Management

Sales Acumen

Customer Communication

Relationship Building

Resilience

Adaptability

Results Orientation

Education

Bachelor's Degree or equivalent sales/marketing experience

Tools

Qlik

Power BI

MS Office

CRM Applications

Inventory Management Software

Job description

• Grow Major Account and Auto Care sales
• Communicate and execute strategic initiatives, program adoption, sales promotions, and program training
• Achieve assigned territory sales quota and yearly targets
• Present and sell NAPA Major Account programs to Major Accounts
• Present and sell Auto Care program membership to prospects
• Collaborate with the Regional Sales Manager and Auto Care HQ team to drive program adoption and execution
• Ensure Major Accounts are properly set up in RAM and maintain member access to Auto Care and NAPA Connect sites
• Coordinate Major Account customer registrations with the Commercial Operations Team
• Review monthly Auto Care initiatives with the sales team
• Host territory meetings and train local sales teams on program adoption and utilization
• Provide customer service and communication to Major Accounts and Auto Cares
• Execute weekly, monthly, and quarterly sales plans and strategic initiatives
• Conduct account reviews and report key progress indicators to management
• Assist local BDGs with meeting management and consumer marketing
• Attend, organize, and manage events and trade shows
• Conduct QBRs with the top 10 Major Accounts in assigned territories
• Drive AAA AAR/COR dual enrollments and NAPA Auto Care program growth

Requirements

• 3-5 years of previous selling and account management experience
• Solid record of success developing new business while maintaining and growing existing business
• Valid driver's license
• Ability to travel within assigned territory, including long-distance driving, multiple daily sales calls, and overnight stays as required
• Proficient with Qlik, Power BI, MS Office, and CRM applications
• Sales acumen and ability to apply sales principles, techniques, and processes
• Strong customer communication and relationship-building abilities
• Resilience and adaptability in a fast-paced sales environment
• Results orientation and financial acumen, including structuring deals to meet sales and profit objectives
• Deep understanding of product specifications, features, benefits, and brand differentiators
• Comfortable using CRM systems, inventory management software, and other sales tools
• Ability to operate a company vehicle safely and effectively in varied conditions
• Ability to frequently attend events after hours and/or on weekends
• Ability to frequently lift and/or move up to 60 pounds
• Travel requirements upwards of 50% at any given time
• Bachelor's Degree or equivalent sales/marketing experience (preferred)

Core Competencies

Demonstrates strong sales acumen and account management skills, with a proven track record in developing new business and maintaining existing accounts. Proficient in utilizing CRM systems and sales tools to drive program adoption and achieve sales targets.

Highest-signal resume keywords

• Account Management
• Sales Acumen
• Customer Communication
• Qlik
• Power BI

Hard Skills

• Sales Principles
• Business Development
• Program Adoption
• Financial Acumen
• Product Knowledge

Soft Skills

• Relationship Building
• Resilience
• Adaptability
• Results Orientation

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Major Accounts
• Auto Care
• Sales Promotions
• Trade Shows
• Customer Service

Tools & Technologies

• MS Office
• CRM Applications
• Inventory Management Software