Business Development Manager

empowerbrands; St. Louis (MO); On-site; USD 70,000 - 95,000; Full time

Job summary

JAN-PRO in St. Louis, MO seeks a Business Development Manager to drive new commercial cleaning opportunities within an assigned territory. You will prospect, qualify, and close deals with business owners and facility managers, building a robust sales pipeline.

The role requires 3+ years of B2B sales, strong communication, and consultative selling skills, with responsibilities spanning the full sales cycle and collaboration with Operations for smooth onboarding.

Qualifications

• 3+ years of B2B sales experience.
• Strong prospecting and closing skills.
• Ability to develop territory plans and hit revenue targets.
• Excellent communication and presentation abilities.

Responsibilities

• Own the complete sales cycle from initial prospecting through signed contract.
• Maintain complete CRM records of prospect activity and pipeline progression.
• Develop and execute strategic territory plans to maximize growth.
• Build relationships with business owners, property/facility managers, and other decision-makers.
• Represent JAN-PRO professionally within the local business community.

Skills

Hunter mindset

Prospecting

CRM management

Negotiation

Relationship building

Presentations

Territory planning

Tools

CRM software

Job description

Job Title: Business Development Manager

Reports to: Regional Director

Location: St. Louis, MO

Department: Sales

Role: Exempt

Experience: 3+ years

About us:

Founded in 1991, JAN-PRO is one of the world's leading commercial cleaning franchise organizations. Through a network of more than 125 Regional Developers and over 10,000 independently owned Certified Business Owners, JAN-PRO delivers industry-leading commercial cleaning and disinfecting services to businesses across North America and internationally. JAN-PRO is committed to helping entrepreneurs achieve business ownership while providing customers with exceptional service, innovative cleaning solutions, and industry-leading support. As part of the Empower Brands family, JAN-PRO continues to build on its legacy of operational excellence, trusted partnerships, and franchisee success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with a strong track record of investing in successful, growth-focused franchise businesses.

Position Overview:

The Business Development Manager (BDM) is responsible for generating profitable new business by identifying, developing, and closing commercial cleaning opportunities within an assigned territory. This is a true hunter role focused on proactively creating new customer relationships through disciplined prospecting, networking, referrals, and strategic outreach. Success in this role requires persistence, resilience, and a commitment to consistently developing new business opportunities.

Core Responsibilities:

New Business Development

• Prospect and generate new commercial cleaning opportunities through cold calling, door knocking, networking, referrals, digital outreach, and company-generated leads.
• Research and qualify prospective customers to identify decision-makers , operational needs, buying potential, and sales opportunities.
• Develop and execute strategic territory plans that prioritize high-value prospects, maximize territory growth , and achieve revenue objectives.
• Build relationships with business owners, property managers, facility managers, office managers, and other key decision-makers .
• Maintain a consistent cadence of prospecting activities to build and sustain a healthy sales pipeline.
• Represent JAN-PRO professionally within the local business community through networking events and business development activities.

Consultative Sales & Customer Solutions

• Conduct on-site facility walkthroughs and assessments to evaluate customer needs, operational challenges, and service requirements and develop customized commercial cleaning solutions.
• Develop customized service proposals that align with customer operational needs, budget objectives, and JAN-PRO service standards.
• Prepare and present professional proposals that clearly communicate JAN-PRO's value proposition.
• Develop pricing proposals that align customer needs, company profitability objectives, and JAN-PRO service standards .
• Effectively overcome objections while maintaining strong customer relationships throughout the sales process.

Sales Performance & Pipeline Management

• Own the complete sales cycle from initial prospecting through signed contract and successful handoff to Operations.
• Maintain complete and accurate CRM records documenting prospect activity, customer interactions, opportunities, pipeline progression, and sales forecasts.
• Consistently achieve or exceed activity, pipeline, revenue, and new account goals.
• Maintain accurate sales forecasts and provide regular updates on pipeline and territory performance .
• Participate in sales meetings, coaching sessions, and ongoing professional development opportunities.
• Maintain awareness of competitor activity, market conditions, and pricing trends within the assigned territory.

Cross-Functional Partnership

• Partner with Operations to ensure a smooth transition from the sales process through customer onboarding.
• Collaborate with internal teams to ensure customer expectations are accurately communicated and successfully implemented.
• Provide market intelligence, competitive insights, and customer feedback to support business growth initiatives.

Critical Skills & Attributes:

• Proven ability to develop new business through proactive prospecting and relationship development.
• Strong consultative selling and negotiation skills.
• Excellent written, verbal, and presentation communication skills.
• Ability to build relationships with business owners