Business Development Manager

RiteWay Logistics; Springdale (AR); On-site; USD 60,000 - 100,000; Full time

Job summary

Rite Way Logistics is seeking a motivated, relationship-driven Business Development Manager to grow our customer base and develop long-term partnerships with shippers across the United States. This role focuses on identifying prospective customers, building relationships with decision-makers, and converting opportunities into profitable freight.

Our team emphasizes dependable capacity, strong communication, competitive pricing, and hands-on service.

Qualifications

• Experience in transportation, logistics, freight brokerage, or B2B sales preferred.
• Strong prospecting and relationship-building skills.
• Ability to communicate confidently with transportation managers, supply chain leaders, and executives.

Responsibilities

• Prospect and develop new shipper accounts through phone, email, LinkedIn, referrals, networking, and other outreach.
• Identify transportation decision-makers and build relationships with logistics, supply chain, transportation, and procurement teams.
• Generate new freight opportunities and convert prospects into active customers.
• Learn each customer’s shipping network, pain points, equipment requirements, service expectations, and pricing needs.
• Prepare transportation quotes and negotiate pricing that is competitive while maintaining appropriate margins.
• Develop opportunities across truckload, flatbed, refrigerated, dry van, specialized, and other transportation services.
• Maintain consistent follow-up with prospects and existing customers.
• Work closely with operations and carrier teams to ensure new business can be serviced successfully.
• Assist with customer bids, RFPs, spot opportunities, and contracted transportation programs.
• Monitor customer activity and identify opportunities to expand existing accounts into additional lanes, facilities, or transportation services.
• Maintain accurate records of prospects, conversations, opportunities, quotes, and customer activity.
• Take ownership of the customer relationship from initial introduction through account development.

Skills

Prospecting

Relationship-building

Negotiation

Communication

Tools

CRM software

Job description

Rite Way Logistics is seeking a motivated, relationship-driven Business Development Manager to grow our customer base and develop long-term partnerships with shippers across the United States.

This position will be responsible for identifying prospective customers, building relationships with key decision-makers, understanding their transportation needs, and converting those opportunities into profitable freight.

We are looking for someone who understands that transportation sales is more than simply quoting freight. Our goal is to become a trusted transportation partner by providing dependable capacity, strong communication, competitive pricing, and hands-on service.

Key Responsibilities

• * Prospect and develop new shipper accounts through phone, email, LinkedIn, referrals, networking, and other outreach.
• * Identify transportation decision-makers and build relationships with logistics, supply chain, transportation, and procurement teams.
• * Generate new freight opportunities and convert prospects into active customers.
• * Learn each customer’s shipping network, pain points, equipment requirements, service expectations, and pricing needs.
• * Prepare transportation quotes and negotiate pricing that is competitive while maintaining appropriate margins.
• * Develop opportunities across truckload, flatbed, refrigerated, dry van, specialized, and other transportation services.
• * Maintain consistent follow-up with prospects and existing customers.
• * Work closely with operations and carrier teams to ensure new business can be serviced successfully.
• * Assist with customer bids, RFPs, spot opportunities, and contracted transportation programs.
• * Monitor customer activity and identify opportunities to expand existing accounts into additional lanes, facilities, or transportation services.
• * Maintain accurate records of prospects, conversations, opportunities, quotes, and customer activity.
• * Take ownership of the customer relationship from initial introduction through account development.

What We’re Looking For

• * Experience in transportation, logistics, freight brokerage, supply chain, or B2B sales preferred.
• * Strong prospecting and relationship-building skills.
• * Comfortable making outbound calls and initiating conversations with new customers.
• * Ability to communicate confidently with transportation managers, supply chain leaders, plant managers, procurement teams, and executives.
• * Understanding of freight rates, lanes, equipment types, and transportation terminology is strongly preferred.
• * Strong negotiation and problem-solving abilities.
• * Self-motivated and able to manage a sales pipeline independently.
• * Organized, responsive, and persistent without sacrificing professionalism.
• * Ability to balance revenue growth with profitability and service expectations.

What Success Looks Like

• * New customer acquisition
• * New revenue generated
• * Number of active shipping customers
• * Customer retention and account growth
• * Development of recurring and contracted freight
• * Overall quality and profitability of the business brought into Rite Way Logistics

Why Rite Way Logistics

Rite Way Logistics takes a hands-on approach to transportation. We focus on communication, reliability, and developing relationships that go beyond a single shipment.

Our Business Development Manager will have the opportunity to sell transportation solutions backed by a team that understands the importance of execution. We want customers who value strong service, dependable capacity, and having a transportation partner they can actually reach when something needs attention.

This is a growth-focused position with significant opportunity for someone who can build relationships, create opportunities, and turn those opportunities into long-term freight partnerships.