Business Development Manager

arch.co; New York (NY); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Strong team

High impact work

Product-market fit

Team camaraderie

Office at 199 Water Street

Free lunch

Job summary

Arch, a Series B fintech, is hiring a Manager for the Business Development Representative (BDR) team in New York. You will mentor a high-performing group responsible for generating qualified pipeline for Account Executives, owning outbound and inbound qualification, and forecasting funnel health.

You will collaborate with Sales, Marketing, Enablement, and Operations to align on target accounts and messaging.

Qualifications

• 3+ years of BDR/SDR management experience with ownership of pipeline or meeting generation targets.
• 5+ years in BDR, SDR, inside sales, or related roles.
• Strong coaching capability and experience improving outbound messaging and prospecting performance.
• Proven ability to run rigorous forecast, activity, and funnel management cadences.
• SaaS/technology sales background and proficiency with Salesforce and modern prospecting tools.

Responsibilities

• Lead, coach, and develop a team of BDRs with clear expectations around activity, messaging quality, and pipeline creation.
• Own top-of-funnel pipeline generation goals and run weekly forecasting, performance reviews, and funnel analysis.
• Refine outbound prospecting strategy, sequences, and messaging; ensure research-driven, personalized outreach.
• Oversee inbound lead triage, SLAs, and qualification standards; ensure smooth, complete handoffs to Account Executives.
• Maintain clean, accurate Salesforce data and drive consistent use of tools and processes.
• Partner with Marketing on targeting, campaigns, event follow-up, and persona-based messaging.
• Collaborate with Sales leadership on account prioritization.
• Recruit, onboard, and develop top BDR talent; create repeatable onboarding and training frameworks.

Skills

BDR management

Pipeline ownership

Forecasting

Outbound messaging

People leadership

SaaS sales

Salesforce

Prospecting tools

Tools

Salesforce

Prospecting tools

Job description

Our Company

Arch is a Series B financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes.

Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time‑consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch.

Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes.

We are a fast‑growing, dynamic team of 200+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale.

As the Manager for our Business Development Representative (BDR) team, you will lead a high‑performing group responsible for driving Arch’s top‑of‑funnel engine. You will own all motions that generate qualified pipeline for our Account Executives, including outbound prospecting strategy, inbound qualification, activity performance, and cross‑functional alignment with Sales and Marketing.

This is a high‑visibility, high‑leverage role at the center of Arch’s growth strategy. You’ll coach and develop BDRs to excel at research, targeting, messaging, qualification, and executive‑level outreach. You’ll operate with a rigorous cadence, forecasting pipeline creation, tracking leading indicators, and continuously optimizing prospecting plays, sequences, and conversion funnel health.

You’ll partner closely with Sales, Marketing, Enablement, and Operations to ensure the team is pointed at the right accounts, delivering high‑quality meetings, and fueling the revenue engine with predictable, scalable pipeline.

At Arch you will:

• Lead, coach, and develop a team of BDRs with clear expectations around activity, messaging quality, and pipeline creation

• Own top‑of‑funnel pipeline generation goals and run weekly forecasting, performance reviews, and funnel analysis

• Refine outbound prospecting strategy, sequences, and messaging; ensure research‑driven, personalized outreach

• Oversee inbound lead triage, SLAs, and qualification standards; ensure smooth, complete handoffs to Account Executives

• Maintain clean, accurate Salesforce data and drive consistent use of tools and processes

• Partner with Marketing on targeting, campaigns, event follow‑up, and persona‑based messaging

• Collaborate with Sales leadership on account prioritization

• Recruit, onboard, and develop top BDR talent; create repeatable onboarding and training frameworks

Reach out to us if you have:

• 3+ years of BDR/SDR management experience with ownership of pipeline or meeting generation targets

• 5+ years in BDR, SDR, inside sales, or related roles

• Strong coaching capability and experience improving outbound messaging and prospecting performance

• Proven ability to run rigorous forecast, activity, and funnel management cadences

• SaaS/technology sales background and proficiency with Salesforce and modern prospecting tools

• Are obsessed with personal growth and feedback – both for yourself and your team

• Want to hustle alongside an ambitious team to have an impact and help build a category‑defining company

• Are excited by working hard, solving meaningful problems, and operating in a fast‑moving environment

Bonus Points if you:

• Have experience in both high‑growth startups and scaled technology companies

• Have previously sold into wealth management, family offices, private equity, venture capital, accounting firms, or related financial services organizations

• Possess deep understanding of Alternative Investments industry trends, products, and services

A Note about us:

Most of our full‑time roles are based onsite at our New York City office, where our team thrives on in‑person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, move quickly, and deliver exceptional service to our clients.

For select roles, we are also open to candidates based in Boston. If a role is open to Boston, it will be listed explicitly in the job location.

We encourage applicants who are located in or open to relocating to the listed location to apply and join us in this hands‑on, collaborative environment.

Some perks of working for Arch include:

• Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly.

• Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning.

• Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth.

• Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help.

• Great office: Our new home at 199 Water Street gives us a beautiful, energizing space to come together as a team, collaborate more easily, and keep building the next chapter of Arch.

• Lunch is on Us - We’ll keep the team fueled with lunch in the office, whether you’re catching up with teammates, talking through an idea, or just taking a well‑earned break.