Business Development Manager

Global Payments; Jacksonville (FL); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Competitive salary

Global career growth

Learning opportunities

Inclusive team environment

Community involvement

Employee wellbeing program

Global recognition platform

Job summary

Global Payments in Jacksonville is seeking a Business Development Manager to join the ChargebackHelp Sales Team. You will drive growth by connecting merchants, ISOs, acquirers and payment providers with dispute management solutions that protect revenue.

You will build a strong pipeline, influence decisions with data-driven cases, represent ChargebackHelp at events, and collaborate across teams to ensure onboarding and rapid value realization for new customers.

Qualifications

• 3+ years in card-not-present and online payments.
• 5+ years in business development or sales with growth targets.
• Strong knowledge of chargeback workflows in card environments.
• Proven ability to drive sales via data-driven analysis.
• Excellent written and verbal communication with client-facing experience.
• Motivated, competitive and collaborative with cross-team effectiveness.
• Experience with CRM, pricing processes and multi-time zone work.

Responsibilities

• Drive new business growth by building and converting a strong pipeline of opportunities.
• Influence purchasing decisions with consultative discovery and business cases.
• Represent ChargebackHelp at industry events to expand market presence.
• Partner cross-functionally to ensure onboarding and rapid value realization for new customers.
• Maintain accurate pipeline management and forecasting for sustainable growth.

Skills

Business development

Sales experience

Negotiation

Relationship building

Data-driven analysis

Cross-functional collaboration

Tools

CRM platforms

Excel

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Business Development Manager to join our ever-evolving ChargebackHelp Sales Team and help shape the future of global commerce.

In this role, you'll drive growth by connecting merchants, acquirers, Independent Sales Organizations (ISOs), and payment providers with innovative chargeback prevention and dispute management solutions that protect revenue and reduce risk. Your ability to identify opportunities, influence decision-makers, and build lasting partnerships will directly contribute to client success, business expansion, and the continued evolution of the payments ecosystem. Working alongside a high-performing and entrepreneurial team, you'll play a key role in helping businesses navigate complex challenges while advancing Global Payments' mission to power commerce worldwide.

What you'll own

• Drive new business growth by building and converting a strong pipeline of qualified opportunities, creating measurable revenue impact and contributing to ambitious business growth targets.
• Influence strategic purchasing decisions through consultative discovery, data-driven insights, and compelling business cases that demonstrate clear value for prospective clients.
• Expand market presence by representing ChargebackHelp at industry events, strengthening relationships, elevating brand visibility, and creating new opportunities within the payments ecosystem.
• Accelerate client success by partnering cross-functionally to ensure seamless onboarding, rapid adoption of solutions, and faster realization of business value for new customers.
• Strengthen business performance through accurate pipeline management, market intelligence, and forecasting that enable informed decision-making and sustainable growth.

What you'll bring

• At least 3 years experience related to card-not-present transaction processing and online payment industries; understanding merchants, ISO's, PSP's, Acquirers, Payment Gateways, Fraud prevention platforms and their functions within the payment ecosystem
• 5+ years of success in business development, sales, or revenue-generating roles, with a proven track record of meeting or exceeding growth and revenue targets.
• Strong knowledge of chargeback and dispute workflows across online credit and debit card payment environments, with an understanding of how merchants, acquirers, and payment partners operate within the broader payments ecosystem.
• A proven track record of driving sales results through data-driven business analysis, clearly articulating value and influencing prospects throughout the sales cycle.
• Exceptional written and verbal communication skills, with experience leading client-facing conversations, delivering presentations, and building credibility with decision-makers.
• A highly motivated, competitive, and collaborative approach, combining a results-oriented mindset with the ability to work effectively across teams to achieve shared goals.
• Strong organizational and analytical skills, including experience with customer relationship management (CRM) platforms, contract and pricing processes, pipeline reporting, Excel-based data analysis, and managing priorities across multiple time zones.

$140,000 - $150,000

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About the team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you? Then you sound like a Globalpayer.

Our perks - what we'll bring for you

• A competitive salary and benefits package that recognizes your contribution
• Opportunities to grow your skills and build your career within a global business
• Access to learning, development and on-the-job experiences that expand your expertise
• A supportive, inclusive team environment where your ideas and input matter
• Time to give back through community and charity initiatives
• A global employee assistance program to support your wellbeing
• Recognition through a global platform that celebrates your achievements.

https://jobs.globalpayments.com/en/why-global-payments/benefits/

Diversity and EEO Statements

Global Payments is an organization that stands against racism, intolerance and injustice in all its forms - one that respects, honors and celebrates the diversity of our team members and the differences among us. Our commitment to fostering a company culture that values and respects Inclusion and Diversity is steadfast. Standing together as one company, we will continue to work to drive positive change for the communities in which we live and work and stamp out injustice.

Global Payments is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.