Business Development Manager

UL, LLC; Fremont (CA); Remote; USD 121,000 - 161,000; Full time

Job summary

UL, LLC is seeking a senior business development leader to drive AI-related strategy across key customers in the United States. You will collaborate with sales, engineering, regulatory, and marketing teams to translate customer needs into scalable, compliant offerings.

The role emphasizes developing strategic accounts, expanding services, and building a robust AI portfolio with regulators and ecosystem partners.

Qualifications

• University degree (Bachelors equivalent) in Business Administration, Engineering or related field.
• Five years in Business Development or eight years in Marketing/Sales with account management experience.

Responsibilities

• Develops and coordinates executive presentations and de-briefings.
• Leads strategies with sales managers to drive revenue growth and bookings goals.
• Responds to urgent and sensitive customer issues.
• Develops global account strategies, goals and plans.
• Focuses on customer satisfaction, account growth and loyalty for key customers.
• Builds relationships with regulators, industry associations, and ecosystem stakeholders.
• Collaborates across commercial, engineering, regulatory, marketing and industry teams to translate needs into scalable offerings.
• Monitor AI tech, regulatory developments and translate insights into business recommendations.

Skills

Business development

Strategy

Market development

Account management

Sales experience

Marketing experience

Executive presentation

Stakeholder management

Communication

Education

Bachelor's degree

Job description

Manages and coordinates on an industry basis with ULs larger customers over all related industries.

• Position works on strategies with sales managers to generate revenue growth and achieve bookings goals.
• Responds effectively to urgent and sensitive customer issues.
• Develops and coordinates executive presentations and de-briefings.
• Assists industry leadership in the development of global account strategies, goals and plans.
• Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers.
• May provide work direction to other employees in charge of specific customer accounts.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.
• Develop and execute the U.S. and Global AI business strategy, identifying priority markets, applications, customers, and growth opportunities.
• Lead the introduction of new AI testing, assessment, certification, advisory, and assurance services in partnership with technical and operational teams.
• Build a robust business pipeline by developing strategic accounts, customer use cases, partnerships, and go-to-market plans.
• Engage regulators, including the FDA, to understand emerging expectations and position UL Solutions as a trusted technical and assurance partner.
• Build relationships with industry associations, standards organizations, technology companies, manufacturers, healthcare and medical-device organizations, and other ecosystem stakeholders.
• Collaborate across commercial, engineering, regulatory, marketing, and industry teams to translate customer needs into scalable offerings.
• Monitor AI technology, competitive, regulatory, and standards developments, and convert market intelligence into investment and business recommendations.
• Represent UL Solutions in customer discussions and industry forums as a credible voice on AI safety, performance, cybersecurity, compliance, and responsible deployment.
• Experience in business development, strategy, product or service management, or market development within AI, technology, healthcare, medical devices, testing and certification, or a related field
• University Degree (Equivalent to Bachelors degree) in Business Administration, Engineering or a related disciplines plus generally five years of experience in Business Development or eight years of experience in Marketing and/or Sales area with account management experience.
• A demonstrated ability to develop new markets and commercialize technical or professional services.
• Strong commercial judgment and the ability to translate technical and regulatory developments into customer value propositions
• Demonstrated ability to negotiate, acquire and manage high value customer accounts.
• Excellent communication, stakeholder-management, and executive-presentation skills, with the ability to lead through influence across a global organization.

What We Offer:

Total Rewards: We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $120,800 to $161,000 USD and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 20% of the base salary.

This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday and personal days (totaling 12 days) and sick time off (72 hours).

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UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.