Business Development Manager

Applied Control; Bothell (WA); On-site; USD 91,000 - 130,000; Full time

Job summary

Applied Control in Bothell, WA is seeking a Business Development Manager to drive valve automation sales and provide technical support to customers within the territory. You will identify opportunities, build relationships, coordinate pursuits, and act as a subject-matter expert on valves, actuators, and related instrumentation.

The role requires travel, strong communication, and a service-oriented mindset to grow our valve automation business and ensure customer satisfaction, safety, and

Qualifications

• Excellent interpersonal and communication skills.
• Ability to effectively manage difficult or emotional customers and respond promptly to customer needs.
• Strong attention to detail.
• Situational awareness and commitment to safety.
• Excellent organizational and time management skills.

Responsibilities

• Identify and cultivate opportunities with new customers and maintain key relationships in valve automation.
• Manage and coordinate the pursuit of in-house and field opportunities.
• Lead or support opportunities through project identification to customer satisfaction follow-up.
• Serve as an outside sales resource and SME for valve services, including: valves, actuators, instrumentation, and accessories.
• Communicate technical requirements to the inside sales team for design packages.
• Ensure safety standards and compliance with industry standards (ANSI/ASME/API/IEC).
• Look for value-add opportunities that deliver incremental business for Applied Control.

Skills

Interpersonal communication

Customer relationship building

Attention to detail

Safety awareness

Organizational skills

Independent work

Job description

Business Development Manager

Provide valve automation-related sales and technical support to Applied Control’s customers to continually grow our valve automation business throughout our territory.

Description

Provide valve automation-related sales and technical support to Applied Control’s customers to continually grow our valve automation business throughout our territory.

Success Factors

• Service-oriented – willing to go the extra mile for our customers.
• Empathetic – cares about the challenges, goals, drivers, and needs of others.
• Natural relationship builder – operates with integrity and reliability.
• Trustworthy – earns and deserves the trust of customers and colleagues.
• Willing to learn – invests in skills and knowledge to propel ourselves forward.
• Responsible – takes responsibility for their actions and outcomes, accountable to others.
• Communication – writes and speaks with intention, actively listens so others feel heard.

Responsibilities

• Identify and cultivate opportunities with new customers and maintain mutually beneficial relationships with all key valve automation customers.
• Manage and coordinate the pursuit of in-house and field opportunities.
• Lead and/or support key opportunities through the following phases: Project Identification, Pursuit Strategy, Proposal Generation, Execution, Project Completion and Customer Satisfaction Follow-up.
• Serve as an outside sales resource and subject matter expert for all valve services, including:
• Ball, butterfly, gate, globe, and check valves
• Pneumatic, hydraulic, and electric actuators
• Instrumentation and accessories, i.e. solenoids, switch boxes, digital positioners, controllers, etc.
• Installation, maintenance, and commissioning services
• Communicate to the inside sales team any technical requirements to perform the requested design package
• Comply with customer safety standards including the use of Personal Protective Equipment (respirators, goggles, hearing protection, etc.) when visiting customer facilities.
• Understand and comply with generally accepted industry standards, such as ANSI, ASME, API, IEC and others, as they apply to valve automation.
• Look for opportunities to provide additional value to customers that also deliver incremental business for Applied Control and Emerson.

Skills and Qualifications

• Excellent interpersonal and communication skills
• Effectively manage difficult or emotional customers and respond promptly to customer needs
• Strong attention to detail
• Situational awareness and commitment to safety
• Excellent organizational and time management skills
• Working knowledge of isolation valves, actuators, and accessory control equipment required
• Ability to work independently with minimal supervision
• Basic PC skills and ability to utilize various software applications (MS Word, Outlook, PowerPoint, etc.) and interface with multiple business/database systems
• Ability to access customer equipment which may involve stooping, bending, kneeling, squatting, climbing ladders and stairs, riding man lifts, walking scaffolding, catwalks, etc.

Working Conditions

Travel is required and may include driving several hours per day and overnight trips. Must have a valid driver’s license and own an automobile. This position is eligible for a vehicle reimbursement program.

The position requires regular carrying of a laptop computer and occasionally carrying demonstration equipment/products.

Compensation

• The range for On Target Earnings (OTE) for candidates with 1-5 years of experience is $91,000-$118,000 at 100% of goal, of which 65% is fixed and 35% is variable. For candidates with 5-10 years of industry experience can make OTE up to $130,000 of which the 65% is fixed and 35% is variable. Once 100% of goal is achieved, then all additional earnings enter into a sales accelerator bonus that increases the higher you go, capping out at 120% of goal. At 120% of goal, employees receive an additional bonus of 50% of their OTE.
• OTE will be determined based on prior work and industry experience, job-related education, and unique skills.
• Employees are eligible for additional incentive compensation including an annual sales escalation payment and annual profit share payout.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.