Business Development Liaison, Day Shift, Outpatient Imaging

Adventist HealthCare; Gaithersburg (MD); On-site; USD 71,000 - 108,000; Full time

Job summary

Adventist HealthCare is seeking a Business Development Liaison to enhance its mission of providing compassionate care. This role involves exploring growth opportunities, maintaining physician relationships, and improving customer satisfaction through effective communication and strategic marketing initiatives. Candidates should possess strong communication skills, a Bachelor’s degree, and relevant experience in healthcare marketing.

Benefits

Work life balance through nonrotating shifts

Recognition and rewards for professional expertise

Free Employee parking

Medical, Prescription, Dental, and Vision coverage

Employer-paid Short & Long-Term Disability

Paid Time Off

Employer retirement contribution and match

Tuition Reimbursement

Employee Assistance Program (EAP) support

Qualifications

• 3 years of experience in a healthcare marketing environment working with Physicians.
• Experience in healthcare or pharma/medical device sales is accepted.
• Proficient in overall web-based social media.

Responsibilities

• Explores new business/growth opportunities to ensure sales goals are met.
• Establishes and maintains physician relationships and referrals.
• Analyzes and tracks referral patterns in designated territories.

Skills

Excellent written and verbal communication skills

Strong customer service skills

Critical thinking and analytical skills

Ability to foster strong relationships

Education

Bachelor’s degree or equivalent years of related experience

Tools

Microsoft Office suite

Job description

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account. Adventist HealthCare seeks to hire a Business Development Liaison who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Business Development Liaison, you will:
• Explores new business/growth opportunities, utilizing the current business development plan to ensure sales goals are met
• Establishes and maintains physician relationships and referrals
• Develops and maintains knowledge of radiology outpatient imaging referral patterns and customer base
• Serves as an effective conduit of communication between AHC Imaging and the physician offices to improve customer satisfaction and increase referrals
• Meets with referring physician offices to assess their needs and develop appropriate plans of action
• Works collaboratively with the outpatient imaging management team on the collection of information and identification of opportunities for improvement in outpatient imaging services
• Analyzes and tracks referral patterns in designated territories through monthly and quarterly reports
• Problem solve for internal and external customers
• Coordinate and implement marketing communication incentives
• Assist in developing brand awareness through the distribution of marketing publications and social media
• Prepare marketing reports by collecting, analyzing, and summarizing sales data
• Document daily touchpoints and activities
• Partner with the Director to chart out professional development opportunities
• Manage day-to-day relationships with external vendor(s) as applicable
• Assemble all marketing materials, including binding, copying, and filing
• Develop a strategy on project-specific marketing activities (i.e., content marketing plans)
• Performs other duties as assigned

Qualifications Include:
• Ability to prioritize projects and set realistic timelines
• Well-organized, thorough, and conscientious approach to performing duties, including troubleshooting any problematic issues independently
• Excellent written and verbal communication skills
• Excellent active listening skills
• Good driving record with a reliable mode of transportation
• Ability to foster strong relationships with external/internal customers
• Ability to be transparent, open, and honest in one’s dealings with others
• Willing to accept stretch activities and complete those assignments successfully
• Minimum of a Bachelor’s degree or equivalent years of related experience.
• 3 years of experience in a healthcare marketing environment working with Physicians
• Experience in healthcare or pharma/medical device sales is accepted. Sales experience preferred.
• Strong customer service skills, critical thinking and analytical skills, proven ability to communicate with and positively persuade others, excellent verbal and written communication skills, proficient in Microsoft Office suite, and overall web-based social media.

Work Schedule:

Day Shift

8 am - 4:30 pm

Pay Range:

$71,932.12 - $107,889.60

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• Free Employee parking

• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

• Paid Time Off

• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

• Subsidized childcare at participating childcare centers

• Tuition Reimbursement

• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.