Business Development Intern

Cincinnati Metro; Cincinnati (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

A regional transit authority is seeking a Business Development Intern at the University of Cincinnati to support the External Affairs department. The role involves promoting services on campus, serving as a liaison, and enhancing student engagement. The ideal candidate will be an enthusiastic full-time UC student with great communication and project management skills, ideally possessing experience in outreach. This internship offers a unique opportunity to enhance visibility and community connections.

Qualifications

• Pursuing a degree at University of Cincinnati.
• Preferred experience of 1+ years in outreach or customer service.
• Ability to work with diverse populations.

Responsibilities

• Support activities that strengthen student engagement.
• Promote Metro’s services on campus through various channels.
• Provide travel training and collect customer feedback.

Skills

Excellent verbal and writing skills

Customer focus

Project management skills

Strong organization skills

Ability to work independently

Education

Full-time student at University of Cincinnati

Tools

Microsoft Suite (Word, Excel, PowerPoint)

Social media tools

Job description

The Business Development Intern at the University of Cincinnati will support the External Affairs department through the promotion of Metro’s services on campus. This position will serve as a student liaison, support activities that strengthen student engagement, and increase Metro’s visibility within UC’s campus and the surrounding community. The right candidate will be able to work effectively with diverse students, faculty, and staff.

ESSENTIAL FUNCTIONS

• Understand Metro’s mission, strategic objectives, and campus services.
• Actively seek and schedule campus involvement opportunities to spread awareness around Metro and the benefits of riding the bus.
• Promote Metro’s university program and services via social media channels, online forums, and word-of mouth referrals to reinforce Metro’s image in the UC community.
• Provide travel training for groups and individuals while assessing the needs of customers and potential customers.
• Collect and report feedback relating to customer experience and other factors to be used to establish recommendations for improvements.
• Maintain working knowledge of Metro’s routes that serve campus, the Transit app, and university programs.
• Model exemplary customer service.
• Be a self-starter who takes initiative and acts with accountability and integrity.
• Ability to work in compliance with Metro's safety and security policies.

POSITION QUALIFICATIONS

Competency Statement(s)

• Communications - Excellent verbal, writing, non-verbal, and presentation skills. Comfort interacting with and speaking to individuals and groups. Clear, concise, and persuasive.
• Customer Focus - Excellent problem-solving skills and a desire to exceed customer expectations. Friendly, enthusiastic, and a positive attitude.
• Proficiency - Excellent project management skills. Ability to work independently and exercise sound judgement. Strong organization and time management skills.
• Professional Integrity - Exhibits and values commitment, leadership, accountability, diversity, professionalism, and the ability to maximize resources.
• High energy with the ability to quickly grasp conceptual outreach activities and implement them in a timely manner.

Education

• Full-time University of Cincinnati student pursuing a degree.

Experience

• Preferred experience of 1+ years in community-based outreach, engagement activities, and/or customer service.

SKILLS & ABILITIES

Computer Skills

• Working knowledge of electronic media (email, web, social media), Microsoft Suite (Word, Excel, PowerPoint, etc.)

Other Requirements

• Ability to work effectively with diverse populations with a high level of integrity, diplomacy, and initiative.
• Possess or be able to obtain a valid driver’s license.

Equal Employment Opportunity Statement

Metro is an Equal Opportunity/ Assertive Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.