Business Development Expert SMS

Carl Zeiss SBE, LLC; Texas; Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Medical

Vision

Dental

401k Matching

Job summary

ZEISS is seeking a Business Development Expert to act as the primary interface with customers in SSC US, translating regional insights into solution development and repeat-business opportunities. You will partner with Strategic Marketing, Product Management, and SBUs to drive NPIs and new product introductions.

You will lead regional solution-development activities, maintain knowledge of customer processes and competitors, and collaborate across disciplines to ensure successful market

Qualifications

• Master's degree in mechanical, electrical, or related engineering; PhD preferred.
• 10+ years of technical experience in photomask manufacturing or wafer fabrication with industry contacts.
• Strong communication and relationship-building skills with customers.
• Experience launching new products with customers and understanding semiconductor market dynamics.

Responsibilities

• Serve as the primary SSC counterpart to Strategic Marketing SMS and enable alignment between Field Marketing and Strategic Marketing.
• Lead region-specific customer engagement and solution-development activities with internal stakeholders.
• Drive market intelligence by tracking competitor activities and industry conferences; communicate insights to SMS, PMs, and HQ.
• Lead successful NPIs with local application experts and input prioritization during customer evaluations.
• Support organizational implementation of the new Business Development role and enablement across the US.

Skills

Customer engagement

Market intelligence

New product introductions

Strategic collaboration

Project management

Communication

English proficiency

Relationship building

Systems thinking

Education

Master's degree in mechanical/electrical engineering or related

PhD preferred

Tools

Photomask manufacturing

Wafer fabrication

Metrology

Optical systems

Semiconductor processes

Job description

About Us: How many companies can say they've been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

The Business Development Expert serves as the primary day-to-day customer interface within the SSC and as the regional counterpart to the Strategic Marketing department at the SBU level. This position facilitates customer and technology exchange, consolidates region-specific knowledge of customer processes and competitive field intelligence, and supports successful new product introductions in partnership with local application experts. Working closely with Strategic Marketing, Product Management, and the SBUs, the Business Development Expert translates regional customer insights into solution development, new product introduction support, and repeat-business opportunities.

Here's what you'll do:

Customer Engagement and Solution Development

• Serve as the primary day-to-day customer interface and facilitate technology exchange within SSC US.
• Lead local solution-development activities in collaboration with customers and internal stakeholders.

Market Intelligence

• Develop and maintain region-specific knowledge of customer processes, competitor activities at the field and product levels, and relevant industry conferences.
• Consolidate and communicate relevant market insights to Strategic Marketing, Product Owners, and Heads of FoBs within SMS.

New Product Introductions

• Lead successful new product introductions (NPIs) in partnership with dedicated local application experts.
• Support NPI projects through repeat purchase, including providing input to establish priorities during customer evaluations.

Strategic and Cross-Functional Collaboration

• Serve as the primary SSC counterpart to Strategic Marketing SMS, enabling direct alignment between Field Marketing and Strategic Marketing.
• Support TRMs by providing regional input and aligning customer insights, NPI learnings, and market observations with relevant headquarters stakeholders.

Organizational Implementation and Field Enablement

• Support implementation of the new Business Development and Field Marketing role in the United States and help establish clear differentiation from Application SMT responsibilities.
• Advance customer-value-focused field execution for SMS and facilitate the regional transfer of new tools and technologies from SMT-5 ("Beyond") through the SSC organization.

Key Relationships and Customer Interfaces

• Build and maintain effective working relationships with leading U.S. semiconductor customers, local application experts, and customer teams engaged in technology exchange, new product introductions, and solution-development initiatives.

Do you qualify?

• Master's degree in mechanical, electrical, or related engineering required; PhD preferred.
• 10+ years of technical experience in photomask manufacturing or wafer fabrication, with industry contacts and expertise in at least one of the following: Photomask manufacturing Inspection and metrology Yield engineering and patterning Extensive experience co-developing products and managing strategic customer partnerships.
• Experience gathering customer process insights and competitive intelligence through field engagement, product analysis, and industry events.
• Experience launching new products with customers.
• In-depth knowledge of the semiconductor market, innovation cycles, and regulatory environment.
• Established customer relationships and industry network.
• Expertise in optical systems, materials, metrology, and semiconductor processes.
• Knowledge of photomask shop processes, including alignment, metrology, and repair.
• Strong relationship-building skills and ability to understand customer processes and challenges.
• Excellent communication skills, including presenting complex technical information to varied audiences.
• Strong analytical and systems-thinking skills to connect customer challenges with SMS technologies and products.
• Ability to bridge technology, business, and customer stakeholders across disciplines.
• Strong project management skills.
• Business-level fluency in English.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay
• The list goes on!

The above is intended to describe the general content of and requirements for this job. It is not to be construed as an exhaustive statement of requirements, duties, or responsibilities. The Company reserves the right to interpret, amend, or otherwise modify, in whole or in part, any job description at any time, at its sole discretion.

Your ZEISS Recruiting Team: Maria Khalil Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).

Step out of your comfort zone, excel and redefine the limits of what is possible. That's just what our employees are doing every single day - in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow.

Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.