Business Development Director (Regional)

Seranbio; Bend (OR); On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

PTO

Retirement plan

Health insurance

Life insurance

Employee assistance program

Pet insurance

Job summary

Serán BioScience is seeking a Director of Business Development to drive new client growth and manage strategic accounts across North America. You will lead relationship-building with pharma clients, align solutions with proposals, and coordinate with internal teams to meet deadlines and deliver value.

The role requires a strong background in drug development, excellent communication, and travel up to 25–50% as needed. A related science degree and 5+ years in pharma are preferred.

Qualifications

• Excellent verbal and written communication with clients and internal teams.
• Strong relationship-building and client-serving mindset in pharma.
• Experience coordinating multi-stakeholder projects and proposals.

Responsibilities

• Generate new leads and opportunities leveraging Serán’s network.
• Build solid, trusting relationships with clients while understanding their needs.
• Participate in client visits, regional and national trade shows, and conferences as required.
• Manage both Serán’s existing pipeline and new business opportunities.
• Coordinate communications between customers and internal teams; support project management guidance.
• Contribute to proposal development and client presentations to win new business.
• Present Serán’s capabilities and value to new clients; negotiate agreements as part of a team.

Skills

Excellent communication

CRM proficiency

Negotiation skills

Project management

Travel readiness

Education

Bachelor’s degree in a related scientific discipline

Tools

CRM software

Microsoft Office

Job description

Overview

Director of Business Development is responsible for driving new customers and business growth for Serán’s customer accounts. This position will develop business relationships with client organizations and serve as the lead point of contact for all client matters. The successful candidate will have a fundamental understanding of drug development and drug product technologies and services. The role requires building relationships with clients and the ability to anticipate client needs, align solutions with current and future proposals and business development, ensure deadlines are met for ongoing projects and proposals, and help customers realize success relative to collaborations with Serán both now and in the future.

This role will join a highly skilled Business Development team that is strategically located throughout North America. The chosen candidate will focus on new client relationships within regions with growth opportunity to enhance customer service support while strengthening existing business relationships. Successful candidates will have clear communication within pharmaceutical development and manufacturing and will remain within their preferred region, but will require travel to Bend, Oregon as needed.

Currently recruiting for multiple positions in the Northeast, Atlantic and Southern US Territories.

Responsibilities

• Generate new leads and opportunities leveraging Serán’s network
• Build solid, trusting, and measurable relationships with clients and companies while developing a complete understanding of client needs
• Participate in client visits, regional and national trade shows, and conferences as required
• Manage both Serán’s existing pipeline and new business opportunities
• Manage communications between customer and internal teams and assist with management of team activities assigned to each customer
• Work with various internal stakeholders (e.g., Executive, Tech Ops, Project Mgmt, etc.) to build client relationships and improve customer results
• Contribute to the development of proposals and presentations for new business development materials
• Adeptly present Serán’s capabilities and value proposition to new clients
• Negotiate agreements as part of a team with BD, corporate, and legal leadership, including CDAs, MSAs, and commercial supply agreements
• Resolve client issues and complaints and anticipate key account improvements by way of project management guidance and outreach
• Identify market trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Participate in site management team and planning meetings, including setting objectives and strategies and taking accountability for implementation and results
• Support the broader BD team in developing new service offerings and analyzing market trends
• Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals
• Responsibilities may increase in scope to align with company initiatives
• Additional related duties as assigned

Qualifications

• Excellent verbal and written communication skills
• Excellent interpersonal, business, and customer service skills
• Excellent organizational skills and attention to detail
• Excellent negotiation skills, with ability to follow through on customer contracts and management
• Excellent time management skills with a proven ability to meet deadlines
• Ability to prioritize tasks and delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Proficient with CRM, Office and other related software
• Minimum requirement of a Bachelor’s degree in a related scientific discipline
• 5+ years of experience in the pharmaceutical industry
• 2+ years of experience in a client-facing capacity is ideal but additional training can be provided
• Track record of technical leadership, including technical conference and client presentations
• Approximately 25% travel required, and at times > 50% may be required
• Travel will be domestic, with potential for international travel
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at a time

Compensation correlates to skills and experience presented by the selected candidate. Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.

Benefits Summary

Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions.

Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.

The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701.