Business Development Coordinator

Jenkins Chrysler Dodge Jeep Ram of Homosassa; Town of Florida (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical- 4 plans (BCBS)

Dental

Vision

401(k) with an employer match

PTO / Sick days (annually)

Employee Assistance Program

Job summary

Jenkins Chrysler Dodge Jeep Ram of Homosassa is seeking a Business Development Representative to manage incoming sales inquiries and coordinate customer appointments. The ideal candidate will possess strong English communication skills, organizational abilities, and experience in a call center environment.

This role involves following up on leads and working closely with various dealership departments, ensuring a seamless customer experience. We offer a competitive benefits package, including medical, 401(k), and paid leave.

Qualifications

• Excellent communication skills and self-confidence are essential.
• Candidate must have experience in a customer service role.
• Ability to work in a high-pressure environment.

Responsibilities

• Handle incoming sales inquiry calls efficiently.
• Coordinate with dealership departments for customer requests.
• Follow up on leads and appointments consistently.

Skills

Strong command of English

Computer skills

Organizational skills

Call center experience

Education

Post-high school education (college coursework or technical school)

Job description

Job Summary

The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephonic sales inquiries, showroom floor requests and internet queries. He/She promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager.

The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Benefits

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Essential Functions

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities

• Answer all incoming Sales Appointment call using script
• Follow up with all non-appointment incoming sales calls
• Contact unsold showroom traffic leads using a script
• Follow up with appointments and missed appointments
• Confirm all pending appointments (sales and service)
• Follow up with aged sales leads
• Track sold vehicles
• Track and follow up with hot sheets
• Work with internet sales leads by contacting customers and getting a set appointment for a dealership visit
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Physical Demands

• Sitting: Remaining in the seated position
• Walking: Moving about on foot
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs.
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
• Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
• Hearing: Perceiving the nature of sounds by ear
• Vision: Clarity of vision at 20 inches or less
• Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
• Color Vision: Ability to identify and distinguish colors
• Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions

Be able to work in a climate-controlled environment

Exposure to

• Electric Shock
• Atmospheric conditions
• Noise

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.