Business Development Coordinator

Kids for the Future; Madison (WI); On-site; USD 35,000 - 52,000; Full time

Job summary

Rosen Automotive Group in Madison, WI is seeking a full‑time BDC Representative to be the first point of contact for customers and to help drive dealership sales.

You will respond to inbound calls, internet leads, texts, and emails, build customer relationships, and schedule appointments for the sales team, while maintaining accurate customer data in the CRM. A customer‑first attitude and excellent communication are essential.

Qualifications

• High school diploma or GED required; a bachelor's degree is preferred.
• Valid state driver's license and clean driving record.
• Excellent communication and negotiation skills.
• Ability to manage time and serve customers with minimal supervision.

Responsibilities

• Serve as the first point of contact for customers via phone, internet leads, text, and email.
• Schedule appointments for the sales team and maintain CRM data accuracy.
• Build relationships and follow up to convert inquiries into showroom visits.

Skills

Communication skills

Negotiation

Time management

Customer service

Education

High school diploma or GED

Bachelor's degree (preferred)

Job description

• Employee Type Non-Exempt (Full Time)

Description

Join a Winning Team at Rosen Automotive Group

Welcome to our Employment Opportunities page! If you're looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities for sharp, energetic people.

We are always looking for qualified:

• New vehicle sales consultants
• Used vehicle sales consultants

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Job Summary

• The BDC Representative is the first point of contact for customers and plays a key role in driving dealership sales. This position is responsible for responding to inbound phone calls, internet leads, text messages, and emails, building customer relationships, and scheduling appointments for the sales team. Success in this role requires excellent communication skills, strong follow-up, and a customer-first attitude. BDC representatives help convert inquiries into showroom visits while maintaining accurate customer information in the dealership CRM

Requirements

Qualifications

• High school diploma or GED equivalent is required; a bachelor’s degree is preferred
• Valid state-issued driver’s licence and clean driving record are required
• Excellent communication and negotiation skills
• Ability to manage time and serve customers with little supervision

Summary

Rosen Automotive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against based on disability.