BUSINESS DEVELOPMENT COORD/REP

Universal Health Services; Louisville (KY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Medical, Dental, Vision, Prescription

401(k) plan with company match

Paid Time Off

Career development opportunities

Job summary

The Brook Hospital in Louisville, KY, part of Universal Health Services (UHS), is seeking a Community Liaison to implement strategy and maximize referral potential from physicians, mental health professionals, and other partners. This role builds strong facility relationships and supports business development and planning.

Key responsibilities include maintaining professional relationships, promoting customer service, and developing outreach opportunities.

Qualifications

• Master's degree required or equivalent.
• Familiarity and connections with local community and experience working in health-care preferred.
• Valid Kentucky Driver's License with good driving record.
• Public speaking skills - comfortable speaking to small & large groups.
• Social Media Knowledge.
• Previous experience in the mental health field preferred.

Responsibilities

• Maintains positive working relationships with all disciplines.
• Maintains composure and tact during stressful interactions.
• Demonstrates effective telephone etiquette.
• Supports department and organizational goals across departments.
• Promotes a strong customer service culture among staff and external partners.
• Researches prospective business development opportunities.
• Completes Monthly Operating Reports (MOR).
• Participates in facility tours and understands facility layout and programs.
• Participates in developing and executing business development events.
• Keeps knowledge of patient age groups and related programs.

Skills

Public speaking

Social Media Knowledge

Community connections

Healthcare experience

Valid driver’s license

Education

Master's Degree

Job description

Responsibilities

Since 1985 The Brook Hospital has been offering hope to individuals, families, and communities. The Brook offers two outstanding hospitals in Louisville, Kentucky, KMI & Dupont. The Brook is the leader in providing quality mental health and addiction treatment services. Our commitment to care includes developing integrated delivery systems through partnerships with medical surgical hospitals, community mental health centers, educational institutions, managed care organizations, local health professionals and agencies. The Brook Hospital will strive to set the standard for excellence in the field of behavioral health care and will maintain its leadership role by treating each patient as a respected individual of our community.

Business Development / Community Liaison

The Community Liaison implements the philosophy, policy, procedures, systems and strategic goals set forth by the senior management team while maximizing referral potentials from assigned accounts and developing new business to achieve the goals and objectives of facility business development and strategic planning. The Community Liaison market hospital services to physicians, mental health professionals, EAP's and other professionals thereby strengthening facility relationships with these resources.

Job Duties/Responsibilities:

• Maintains positive working relationships with all disciplines.
• Maintains composure, tact during stressful interactions.
• Skillful in telephone etiquette.
• Demonstrates understanding how position supports the goals of the department and vision of the organization, including how it supports other departments and processes within the organization.
• Strives for professional growth based on identified strengths and weaknesses.
• Promote and consistently support a strong customer service culture to all employees and contract personnel. Must demonstrate a "can do" attitude and foster respect, courtesy, helpfulness, and teamwork in relationships with staff and external customer base.
• Research prospective business development opportunities.
• Complete a Monthly Operating Report (MOR).
• Participate in giving facility tours, having an excellent understanding of facility layout as well as programming offered.
• Participate in development and execution of business development special events.
• Effectively demonstrates knowledge of patient age groups (child, adolescent, adult and geriatric) & specific programs related to each.
• Working knowledge of software; log daily interactions with referral sources.
• Provide hospital spirituality groups; document group note
• Other responsibilities as assigned by CEO or Director of Business Development.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off
• Career development opportunities within UHS and its 300+ Subsidiaries!

Qualifications

Job Requirements:

• Master's Degree
• Familiarity and connections with local community and experience working in health-care preferred
• Valid Kentucky Driver's License w/ good driving record
• Public speaking skills - comfortable speaking to small & large groups
• Social Media Knowledge
• Previous experience in the mental health field preferred.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.