Business Development & Client Engagement Manager

Aon; Chicago (IL); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

401(k) plan with employer contribution

Medical, dental & vision insurance

Paid time off & holidays

Tuition assistance

Commuter benefits

Job summary

Aon is seeking a half-time? no, full-time hybrid role in Chicago to lead business development and client engagement for the U.S. Construction & Infrastructure practice.

You will collaborate with senior leaders, producers, marketing, and carriers to promote growth and revenue opportunities. You will design strategies, lead cross-functional initiatives, and use CRM tools to manage relationships, analyze data, and forecast pipeline outcomes.

Qualifications

• Proven background in business development, sales, account management, client engagement, strategic marketing, or professional services, including identifying prospects, generating leads, qualifying opportunities, and supporting revenue growth.
• Experience using CRM platforms, pipeline reporting, market research, competitive analysis, and data analysis to generate insights, forecast opportunities, inform decisions, and improve customer relationship management and sales outcomes.
• Strong project management and meeting facilitation capabilities, including defining objectives, developing project proposals and supporting arguments, creating plans and timelines, coordinating resources, guiding discussions, monitoring progress, and delivering measurable results.

Responsibilities

• Develop and implement business development, lead generation, and prospecting strategies that identify qualified opportunities, support client acquisition, and expand relationships with existing accounts.
• Partner with producers and business leaders on account strategies, strategic selling, opportunity qualification, cross-selling, client retention, and structured sales processes that support pipeline growth and improved conversion.
• Design and facilitate executive-level client engagement programs, including client councils, roundtables, industry forums, webinars, executive dinners, sponsorships, and thought leadership initiatives that strengthen relationships and Aon's market presence.
• Use AonConnect and other CRM and reporting tools to manage customer relationships and track pipeline activity. Analyze client and revenue data to forecast potential outcomes. Measure return on investment and translate findings into actionable recommendations.
• Carry out market research and competitive analysis, prepare project proposals and cases, and partner with internal and external groups to agree on priorities. Discuss agreements, arrange resources, and lead initiatives that promote strong growth.

Skills

Business Development

Prospecting

Strategic Selling

Account Management

CRM

Data Analysis

Project Management

Communication

Education

Bachelor's degree or equivalent

Tools

CRM platforms

Job description

Business Development & Client Engagement Manager

life insurance, vision insurance, paid time off, paid holidays, sick time, tuition assistance, 401(k)

Business Development & Client Engagement Manager!

The person hired for this position will assist Aon's U.S. Construction & Infrastructure practice on a national scale. Located in Chicago and reporting to the C&I Chief Commercial Officer, this individual will collaborate with senior leaders, producers, marketing teams, operations colleagues, carrier partners, and clients to promote growth objectives.

This position integrates growth initiatives, consultative sales, customer relationship management, client engagement, content marketing, and performance analysis. The successful candidate will convert market and client insights into effective strategies that strengthen connections, produce qualified opportunities, improve sales efficiency, and drive revenue growth!

*****This hybrid role (2-3 days onsite weekly) from a local Aon office.

What the day will look like

• Develop and implement business development, lead generation, and prospecting strategies that identify qualified opportunities, support client acquisition, and expand relationships with existing accounts.
• Partner with producers and business leaders on account strategies, strategic selling, opportunity qualification, cross-selling, client retention, and structured sales processes that support pipeline growth and improved conversion.
• Design and facilitate executive-level client engagement programs, including client councils, roundtables, industry forums, webinars, executive dinners, sponsorships, and thought leadership initiatives that strengthen relationships and Aon's market presence.
• Use AonConnect and other CRM and reporting tools to manage customer relationships and track pipeline activity. Analyze client and revenue data to forecast potential outcomes. Measure return on investment and translate findings into actionable recommendations.
• Carry out market research and competitive analysis, prepare project proposals and cases, and partner with internal and external groups to agree on priorities. Discuss agreements, arrange resources, and lead initiatives that promote strong growth.

How this opportunity is different

This opportunity combines commercial strategy, client engagement, analytics, marketing, and relationship management in one highly visible role. You will work directly with senior business leaders and producers. You will help build how Aon finds opportunities, engages clients, develops strategic partnerships, and offers building and public works insights to the market.

You will have the opportunity to influence national growth priorities, strengthen the sales process, and create client experiences that produce measurable outcomes. Your work will help connect market demand, pipeline forecasts, financial objectives, and business resources, supporting effective sales and operations planning.

The role also provides opportunities to expand your construction and infrastructure knowledge, strengthen your understanding of Aon's capabilities, and build experience across business development, strategic selling, account management, project management, and executive engagement. You will join a collaborative environment that values new ideas, continuous learning, shared accountability, and different perspectives.

Skills and Experiences that will lead to success

• Proven background in business development, sales, account management, client engagement, strategic marketing, or professional services, including identifying prospects, generating leads, qualifying opportunities, and supporting revenue growth.
• Managing professional partnerships requires strong skills such as understanding customer needs and developing account strategies. It also means influencing executive collaborators, negotiating mutually beneficial agreements, and building lasting relationships with clients, carriers, sponsors, and internal partners.
• Experience using CRM platforms, pipeline reporting, market research, competitive analysis, and data analysis to generate insights, forecast opportunities, inform decisions, and improve customer relationship management and sales outcomes.
• Strong project management and meeting facilitation capabilities, including defining objectives, developing project proposals and supporting arguments, creating plans and timelines, coordinating resources, guiding discussions, monitoring progress, and delivering measurable results.
• Excellent communication, presentation, and content development skills. Able to turn complex information into clear recommendations. Can align sales and operational priorities and engage audiences at various levels of an organization.

A few critical skills

• Business Development, Prospecting & Strategic Selling
• Account Management, Customer Engagement & Business Relationship Management
• CRM, Market Research, Data Analysis & Project Management

Education

• Bachelor's degree or equivalent professional experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Summary of all the benefits offered for this position:

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $100,000 - $150,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

Summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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